Optimize customer interactions and enhance the customer experience. Outsource your contact center operations to experts who provide support, sales, and customer engagement solutions, utilizing the latest technologies and best practices.
Managed Network Services
Design, implement, and manage your network infrastructure. Outsource your network operations to experts who provide installation, configuration, monitoring, and troubleshooting services, ensuring optimal performance and reliability.
Types
SaaS & Telecom Lifecycle Management Services
Comprehensive solutions for managing the entire lifecycle of SaaS and telecom services, from procurement to retirement. These services ensure optimal performance, cost efficiency, and compliance.
Interested in
Eclipse
Talk to a technology advisor for no cost/obligation to better understand how Eclipse can serve your business.
Eclipse Telecom is a leading provider of unified communications and contact center solutions, helping businesses enhance communication, collaboration, and customer experience. They offer a wide range of cloud-based solutions, including UCaaS, CCaaS, and cybersecurity services.
Eclipse Telecom is a leading provider of unified communications and contact center solutions, helping businesses enhance communication, collaboration, and customer experience. They offer a wide range of cloud-based solutions, including UCaaS, CCaaS, and cybersecurity services.
Eclipse Telecom is a trusted technology partner, empowering businesses to modernize their communication infrastructure and optimize customer interactions. They specialize in:
Unified Communications (UCaaS): Connect your workforce with integrated communication and collaboration tools, including voice, video, messaging, and mobility solutions.
Contact Center (CCaaS): Enhance your customer service operations with cloud-based contact center solutions that offer omnichannel engagement, advanced routing, and workforce optimization.
Cybersecurity: Protect your business from cyber threats with comprehensive security solutions, including network security, data protection, and compliance services.
Key Differentiators:
Focus on Customer Experience: Eclipse Telecom prioritizes delivering exceptional customer experiences and provides solutions that enhance customer interactions.
Cloud Expertise: They have deep expertise in cloud-based communication and contact center solutions, helping businesses leverage the benefits of the cloud.
Tailored Solutions: Eclipse Telecom works closely with clients to understand their unique needs and design customized solutions that align with their business objectives.
Dedicated Support: They provide ongoing support and expertise to ensure the success of their clients' communication and customer service initiatives.
Industry Expertise:
Eclipse Telecom serves a variety of industries, including:
Healthcare
Finance
Legal
Education
Manufacturing
Benefits:
Partnering with Eclipse Telecom enables businesses to:
Enhance communication and collaboration
Improve customer experience
Increase operational efficiency
Strengthen security posture
Reduce IT costs
Certifications and Recognition:
Eclipse Telecom holds certifications and partnerships with leading technology providers, including:
Cisco
Microsoft
Avaya
Mitel
Approach:
Eclipse Telecom takes a consultative approach, working closely with clients to assess their needs, design solutions, and provide ongoing support to ensure their communication and customer service initiatives are successful.
Service Details
Eclipse
Categories
Contact Center Services
Optimize customer interactions and enhance the customer experience. Outsource your contact center operations to experts who provide support, sales, and customer engagement solutions, utilizing the latest technologies and best practices.
Managed Network Services
Design, implement, and manage your network infrastructure. Outsource your network operations to experts who provide installation, configuration, monitoring, and troubleshooting services, ensuring optimal performance and reliability.
Types
SaaS & Telecom Lifecycle Management Services
Comprehensive solutions for managing the entire lifecycle of SaaS and telecom services, from procurement to retirement. These services ensure optimal performance, cost efficiency, and compliance.
Interested in
Eclipse
Talk to a technology advisor for no cost/obligation to better understand how Eclipse can serve your business.
