Products & Service Expertise

Zoom offers a reliable and scalable video-first unified communications platform, supporting video meetings, voice, chat, and webinars across devices.

Genesys offers AI-powered contact center solutions that deliver personalized customer experiences at scale, with integrated CCaaS, UCaaS, and workforce management tools.

Five9 delivers intelligent cloud contact center solutions with AI-powered automation and omnichannel support, empowering businesses to improve customer engagement and efficiency.

Uniphore offers an AI-native platform that enhances contact center performance through self-service, agent assistance, and post-interaction analytics.

Assembled is a workforce management platform for support teams, helping businesses manage scheduling, forecasting, and performance in customer service operations.

HubSpot provides an all-in-one CRM platform that integrates marketing, sales, service, and operations tools to help businesses grow better.

SuccessKPI is a cloud-based analytics platform focused on customer experience (CX) and contact center performance. It offers real-time data analytics, speech analytics, and AI-powered insights to ...

Sprinklr delivers a unified customer experience management platform that helps enterprises engage across 30+ digital channels using AI and automation.

Glia provides an AI-powered digital customer service platform that integrates voice, video, chat, and CoBrowsing to deliver seamless customer experiences across digital channels.

Kore.ai provides an AI-powered platform for building and deploying omnichannel virtual assistants, helping businesses automate customer interactions and improve operational efficiency.

PolyAI provides voice AI solutions that automate customer service calls, delivering lifelike, natural conversations to enhance customer experience and reduce call abandonment rates.

Capacity provides an AI-powered support automation platform, helping organizations automate workflows, manage knowledge, and improve customer experience.

IntelePeer offers a communications automation platform powered by GenAI, helping businesses automate up to 90% of customer interactions and improve operational efficiency.

NICE Ltd provides AI-driven contact center and workforce optimization solutions that enhance customer experience and improve operational efficiency.

Lumen provides global IT and communication solutions, helping enterprises optimize their networks, cloud, and security infrastructure with adaptive technologies.