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Service Details
Omni Interactions
Categories

Enterprise Labor Outsourcing (BPO)

Streamline back-office operations and reduce costs. Outsource non-core business functions like HR, finance, and accounting to experienced professionals, allowing you to focus on your core competencies.

Types

Fractional Labor (Shift based billing)

Fractional Labor (Shift-Based Billing) is a service that provides businesses with flexible labor solutions by offering workers on a shift basis. This model allows companies to pay only for the hours worked, optimizing labor costs and ensuring the right amount of workforce is available when needed. The goal is to enhance operational efficiency, manage labor expenses effectively, and adapt quickly to changing business demands.

Interested in Omni Interactions
Talk to a technology advisor for no cost/obligation to better understand how Omni Interactions can serve your business.
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Omni Interactions
More Details
Omni Interactions offers on-demand, scalable customer service solutions with a fractional workforce, enabling businesses to optimize their customer support operations while maintaining flexibility and cost-efficiency.
Omni Interactions offers on-demand, scalable customer service solutions with a fractional workforce, enabling businesses to optimize their customer support operations while maintaining flexibility and cost-efficiency.
Overview

Overview

Omni Interactions is a leading provider of scalable and flexible customer service solutions, specializing in fractional workforce management. Founded in 2016, the company has rapidly grown to serve clients across 30+ verticals, with a strong presence in the US and Latin America. Their unique model offers businesses the ability to rapidly scale their customer support operations while maintaining optimal resource allocation and cost-efficiency. By leveraging a vast network of pre-vetted agents, advanced technology, and a customer-centric approach, Omni Interactions empowers businesses to deliver exceptional customer experiences while maintaining a competitive edge.

Service Details
Omni Interactions
Categories

Enterprise Labor Outsourcing (BPO)

Streamline back-office operations and reduce costs. Outsource non-core business functions like HR, finance, and accounting to experienced professionals, allowing you to focus on your core competencies.

Types

Fractional Labor (Shift based billing)

Fractional Labor (Shift-Based Billing) is a service that provides businesses with flexible labor solutions by offering workers on a shift basis. This model allows companies to pay only for the hours worked, optimizing labor costs and ensuring the right amount of workforce is available when needed. The goal is to enhance operational efficiency, manage labor expenses effectively, and adapt quickly to changing business demands.

Interested in Omni Interactions
Talk to a technology advisor for no cost/obligation to better understand how Omni Interactions can serve your business.