Allied Telecom Group provides highly reliable cloud communications, fiber internet, and managed network services to mid-market and enterprise organizations.
Allied Telecom Group provides highly reliable cloud communications, fiber internet, and managed network services to mid-market and enterprise organizations.
Founded in 1996 and headquartered in Arlington, Virginia, Allied Telecom Group is a premier highly-regarded provider of managed Internet, Data, and Cloud Communications services. For over two decades, the company has evolved from a local competitive local exchange carrier (CLEC) into a comprehensive technology solutions provider serving a diverse range of industries, including professional services, non-profits, healthcare, education, and government agencies.
Allied Telecom’s core mission is to empower organizations by providing the critical infrastructure and communication tools necessary for modern digital operations. Their service portfolio is built around four primary pillars: High-Speed Fiber Internet, Global Data Networking (including SD-WAN and MPLS), Cloud-Based Unified Communications (UCaaS), and Managed Security Services.
The vendor has established a significant market presence in the Mid-Atlantic region, particularly within the Washington D.C. metro area, though their reach extends nationally and internationally through strategic network partnerships. Allied targets mid-market businesses and large enterprises that require more personalized attention than what is typically offered by "Big Telecom," yet need the technical sophistication and reliability of a global carrier. Over its history, Allied has maintained a reputation for technical excellence and has been recognized for its role in supporting the digital transformation of the capital region's business landscape.
Company Differentiation
Allied Telecom Group distinguishes itself through a "client-first" philosophy that contrasts sharply with the bureaucratic nature of national Tier-1 carriers. As a regional powerhouse, their business model is built on high-touch service and engineering-led solutions rather than mass-market retail sales. This approach is rooted in a culture of accountability; they position themselves as a technology partner that takes full ownership of the network stack, from the physical fiber in the ground to the cloud application layer.
A key differentiator is their approach to customer success, which features a dedicated Single Point of Contact (SPOC) model and a 24/7/365 Network Operations Center (NOC) staffed by senior engineers rather than scripted support agents. Their company philosophy emphasizes "The Allied Way," which focuses on transparency, rapid response times, and a commitment to the local business communities they serve. This organizational agility allows them to provide custom-engineered solutions—such as diverse path routing and complex multi-site configurations—that larger competitors often struggle to implement efficiently.
Fiber Internet: Dedicated, non-shared bandwidth with speeds up to 10Gbps.
Allied Cloud Communications (UCaaS): A full-featured cloud phone system with chat, video, and mobile integration.
Managed SD-WAN: Intelligent network management to optimize application performance across multiple sites.
Ethernet Private Line: Point-to-point connectivity for secure data transfer between data centers or offices.
Business Continuity: Diverse-path fiber entries and wireless backup solutions to eliminate single points of failure.
Managed Security: Integrated firewall and threat management services to protect the network edge.
Product Differentiation
The Allied Telecom product suite is engineered for high-availability environments where downtime is not an option. Their primary technical advantage lies in their robust Fiber-Optic Network, which is designed with a core architecture that ensures low latency and high throughput. Unlike many resellers, Allied operates its own network infrastructure, allowing for granular Quality of Service (QoS) controls that are critical for real-time applications like Voice over IP (VoIP) and Unified Communications as a Service (UCaaS).
Key product differentiators include:
- **Allied Voice & UCaaS:** A feature-rich communication platform that integrates seamlessly with CRM and productivity tools, backed by a proprietary network that prioritizes voice traffic to eliminate jitter and packet loss.
- **SD-WAN & Managed Security:** Their SD-WAN solution provides intelligent path selection and automated failover, allowing businesses to combine diverse transport types while maintaining a secure, encrypted perimeter.
- **Dedicated Internet Access (DIA):** Allied offers symmetrical, burstable bandwidth with industry-leading Service Level Agreements (SLAs) that guarantee 99.999% uptime.
- **Scalable Cloud Connectivity:** Direct, private on-ramps to major cloud providers (AWS, Azure, Google Cloud), reducing reliance on the public internet and improving application performance.
The integration of these services into a single managed ecosystem allows clients to consolidate their technology stack, reducing vendor sprawl and simplifying network management.
