Establish seamless communication and data exchange. Connect your systems, applications, and people with networking solutions, telecom, VPNs, APIs, and integration platforms.
Optimize network performance and reliability with intelligent traffic routing. Software-defined wide area networking (SD-WAN) helps you manage multiple WAN connections for better performance and cost savings.
Streamline communication and collaboration. Integrate voice, video, messaging, and conferencing into a single platform for seamless interaction and teamwork.
Advanced SD-WAN solutions designed to replace traditional edge routers, offering enhanced network performance, security, and simplified management for distributed enterprises.
Advanced VoIP solutions that provide high-quality voice communication over the internet, offering cost savings, scalability, and a range of features for businesses of all sizes.
Solutions that ensure reliable, high-speed WAN connectivity for businesses, supporting critical applications and enabling seamless communication across multiple locations.
Microsoft is a global technology leader, providing cloud, AI, and business solutions like Microsoft Azure, Microsoft 365, and Dynamics 365 to support businesses worldwide.
BCM One is a leading provider of NextGen Communications and Managed Network Services, headquartered in New York City, with offices across the United States. Founded in 1992, BCM One has a long history of delivering innovative solutions to businesses of all sizes, with a focus on mid-market and enterprise businesses. The company is recognized for its customer-centric approach, technical expertise, and comprehensive portfolio of solutions. BCM One has a strong commitment to customer satisfaction, demonstrated by its Net Promoter Score (NPS), which is significantly higher than the industry average.
CXponent's Take
Product Differentiation
Comprehensive Portfolio: BCM One offers a full suite of NextGen Communications and Managed Network Services, providing a single source for all your technology needs.
Customer-Centric Approach: BCM One's dedicated team provides personalized service and support, ensuring customer satisfaction and long-term success.
Technical Expertise: BCM One's engineers have extensive experience in designing, implementing, and managing complex solutions.
Flexible Solutions: BCM One offers tailored solutions to meet the unique needs of each client, regardless of size or industry.
Agile and Responsive: BCM One adapts quickly to changing business needs and provides timely support.
Company Differentiation
BCM One's strong focus on customer satisfaction and its high Net Promoter Score (NPS) demonstrate its commitment to delivering exceptional service.
The company's comprehensive portfolio of solutions and its ability to provide customized solutions set it apart from traditional telecoms.
BCM One's technical expertise and its investment in innovation ensure that clients receive the highest level of service and support.
Buying Guide
BCM One: Your Trusted Partner for NextGen Communications and Managed Network Services
BCM One is a leading provider of NextGen Communications and Managed Network Services, empowering businesses to streamline operations, optimize costs, and enhance business agility. As a trusted technology advisor, CXponent recognizes BCM One's customer-centric approach, technical expertise, and comprehensive portfolio of solutions.
Key Features and Benefits
NextGen Communications: BCM One offers a comprehensive suite of NextGen Communications solutions, including UCaaS, SIP Trunking, and Microsoft Teams integration, to streamline communication and collaboration.
Managed Network Services: BCM One provides a range of Managed Network Services, including SD-WAN, Managed Connectivity, and Managed Security, to optimize network performance, reduce costs, and enhance security.
Customer-Centric Approach: BCM One is dedicated to providing a personalized customer experience, with a focus on building long-term relationships and delivering exceptional service.
Technical Expertise: BCM One's team of experts has extensive experience in designing, implementing, and managing complex communication and network solutions.
Innovation: BCM One is committed to innovation, investing in new technologies and developing cutting-edge solutions to meet the evolving needs of businesses.
Technical Requirements
Network Connectivity: Requirements vary depending on the specific services selected, but generally include reliable internet access and sufficient bandwidth.
Equipment Compatibility: BCM One offers solutions compatible with various phone systems and network infrastructures.
Technical Expertise: BCM One's engineers can assess your technical environment and recommend the most suitable solutions.
Business Requirements
Clear Communication Needs: Identify your specific communication requirements, including voice, data, and internet connectivity.
Scalability: Consider your future growth plans and ensure the solutions can scale accordingly.
Budget: Define your budget and explore different pricing options with BCM One.
Use Cases
Businesses with Multiple Locations: BCM One's solutions can connect multiple offices and provide seamless communication.
Organizations with High Call Volumes: Their robust voice solutions can handle high call volumes and ensure reliable communication.
Companies Seeking Unified Communications: BCM One offers unified communications solutions to streamline communication and collaboration.
Qualifying Questions
What are your primary communication challenges?
What are your current and future communication needs?
What is your budget for communication solutions?
What is your preferred deployment model (cloud, on-premise, hybrid)?
What level of support do you require?
Implementation Timeline & Consideration
The implementation timeline varies depending on the complexity of the solutions and the client's specific requirements.
BCM One's engineers work closely with clients to ensure a smooth and efficient implementation process.
ROI & Business Impact
Improved communication efficiency and productivity
Enhanced collaboration and teamwork
Reduced communication costs
Increased business agility and scalability
Improved customer satisfaction
Cost Model
The cost model varies depending on the specific services and solutions selected.
BCM One offers flexible pricing options, including subscription-based and usage-based models.
Role of Decision Makers
IT Managers: Evaluate technical requirements and compatibility with existing infrastructure.
Communication Managers: Assess communication needs and identify suitable solutions.
Business Leaders: Define budget and ensure alignment with business objectives.
Additional Consideration & Helpful Tips
Consider your long-term communication needs and scalability requirements when evaluating BCM One's solutions.
Leverage CXponent's expertise to guide you through the selection and implementation process.
Take advantage of BCM One's training and support resources to maximize the value of your investment.
Next Steps
If you're looking for a trusted partner to help you navigate the complexities of business communications and managed network services, CXponent can help you explore the benefits of BCM One's solutions. Contact us today to schedule a consultation and discuss your specific needs. We'll work with you to assess your requirements, evaluate potential solutions, and guide you through the implementation process to ensure a successful outcome.
Establish seamless communication and data exchange. Connect your systems, applications, and people with networking solutions, telecom, VPNs, APIs, and integration platforms.
Optimize network performance and reliability with intelligent traffic routing. Software-defined wide area networking (SD-WAN) helps you manage multiple WAN connections for better performance and cost savings.
Streamline communication and collaboration. Integrate voice, video, messaging, and conferencing into a single platform for seamless interaction and teamwork.
Advanced SD-WAN solutions designed to replace traditional edge routers, offering enhanced network performance, security, and simplified management for distributed enterprises.
Advanced VoIP solutions that provide high-quality voice communication over the internet, offering cost savings, scalability, and a range of features for businesses of all sizes.
Solutions that ensure reliable, high-speed WAN connectivity for businesses, supporting critical applications and enabling seamless communication across multiple locations.
Microsoft is a global technology leader, providing cloud, AI, and business solutions like Microsoft Azure, Microsoft 365, and Dynamics 365 to support businesses worldwide.
