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Software Details
BCN
Categories

Business Operations

Centralize and optimize core business functions. From project management and financial planning to HR and supply chain, this category covers the software that keeps your business running smoothly.

Product Types

Enterprise Resource Planning (ERP)

Integrate and manage core business processes across your organization. Streamline operations, gain visibility into data, and make better decisions with enterprise resource planning software.

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BCN

More Details
BCN is a leading provider of communications and technology solutions, offering a comprehensive suite of services, including SD-WAN, Internet, voice, and cloud solutions.
BCN is a leading provider of communications and technology solutions, offering a comprehensive suite of services, including SD-WAN, Internet, voice, and cloud solutions.
Overview Buying Guide

Overview

Executive Overview

BCN provides customized multi-location voice, data, and security solutions through 100+ underlying carriers. Serving businesses across the U.S., BCN consolidates services and billing while supporting SD-WAN, POTS replacement, and network monitoring for complex, distributed environments.

Company Differentiation

  • 100% channel-only model with no network ownership
  • Nationwide coverage and deep carrier relationships
  • Custom billing and dedicated project management

Company Demographics

Revenue
Employees
Founded
Type

Product Offerings

  • Cloud voice, SIP, PRI, and POTS replacement
  • SD-WAN, DIA, Ethernet, DSL, and 5G wireless backup
  • Managed services, equipment, and network monitoring
  • Perimeter security and DDoS protection
  • Professional field services and billing consolidation

Product Differentiation

  • Flexible SD-WAN with static IP support
  • Electronically bonded provisioning across wholesale carriers
  • Single portal for billing, service visibility, and reporting

Buying Guide

Product Type Matrix
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Vendor Net Promoter Score (NPS)

NPS Score

Data provided by AVANT

Unlock NPS (Net Promoter Score) generated from Trusted Advisors, including CXponent, based on actual experiences clients have with BCN.

Best Fit

BCN: Your Trusted Partner for Comprehensive Communications and Technology Solutions

BCN is a leading provider of communications and technology solutions, empowering businesses to optimize their operations and enhance their digital transformation journey. As a trusted technology advisor, CXponent recognizes BCN's customer-centric approach, technical expertise, and comprehensive portfolio of solutions.

Key Features and Benefits

  • Comprehensive Solutions: BCN offers a full suite of communications and technology solutions, including SD-WAN, Internet, voice, and cloud solutions, to meet all your business needs.
  • Customer-Centric Approach: BCN is dedicated to providing a personalized customer experience, with a focus on building long-term relationships and delivering exceptional service.
  • Technical Expertise: BCN's team of experts has extensive experience in designing, implementing, and managing complex communication and network solutions.
  • Innovation: BCN is committed to innovation, investing in new technologies and developing cutting-edge solutions to meet the evolving needs of businesses.
  • Channel-Only Focus: BCN is 100% channel-driven, meaning they do not have a direct sales force and are fully committed to supporting their partners.

Technical Requirements

  • Network Connectivity: Requirements vary depending on the specific services selected, but generally include reliable internet access and sufficient bandwidth.
  • Equipment Compatibility: BCN offers solutions compatible with various phone systems and network infrastructures.
  • Technical Expertise: BCN's engineers can assess your technical environment and recommend the most suitable solutions.

Business Requirements

  • Clear Communication Needs: Identify your specific communication requirements, including voice, data, and internet connectivity.
  • Scalability: Consider your future growth plans and ensure the solutions can scale accordingly.
  • Budget: Define your budget and explore different pricing options with BCN.

Use Cases

  • Businesses with Multiple Locations: BCN's solutions can connect multiple offices and provide seamless communication.
  • Organizations with High Call Volumes: Their robust voice solutions can handle high call volumes and ensure reliable communication.
  • Companies Seeking Unified Communications: BCN offers unified communications solutions to streamline communication and collaboration.

Qualifying Questions

  • What are your primary communication challenges?
  • What are your current and future communication needs?
  • What is your budget for communication solutions?
  • What is your preferred deployment model (cloud, on-premise, hybrid)?
  • What level of support do you require?

Implementation Timeline & Consideration

  • The implementation timeline varies depending on the complexity of the solutions and the client's specific requirements.
  • BCN's engineers work closely with clients to ensure a smooth and efficient implementation process.

ROI & Business Impact

  • Improved communication efficiency and productivity
  • Enhanced collaboration and teamwork
  • Reduced communication costs
  • Increased business agility and scalability
  • Improved customer satisfaction

Cost Model

  • The cost model varies depending on the specific services and solutions selected.
  • BCN offers flexible pricing options, including subscription-based and usage-based models.

Role of Decision Makers

  • IT Managers: Evaluate technical requirements and compatibility with existing infrastructure.
  • Communication Managers: Assess communication needs and identify suitable solutions.
  • Business Leaders: Define budget and ensure alignment with business objectives.

Additional Consideration & Helpful Tips

  • Consider your long-term communication needs and scalability requirements when evaluating BCN's solutions.
  • Leverage CXponent's expertise to guide you through the selection and implementation process.
  • Take advantage of BCN's training and support resources to maximize the value of your investment.

Next Steps

If you're looking for a trusted partner to help you navigate the complexities of business communications and managed network services, CXponent can help you explore the benefits of BCN's solutions. Contact us today to schedule a consultation and discuss your specific needs. We'll work with you to assess your requirements, evaluate potential solutions, and guide you through the implementation process to ensure a successful outcome.

Qualifying and Technical Questions

Media

Marketing Materials

BCN Software Details
Carrier-Agnostic Connectivity and Voice for Multi-Site Enterprises
Categories

Business Operations

Centralize and optimize core business functions. From project management and financial planning to HR and supply chain, this category covers the software that keeps your business running smoothly.

Enterprise Resource Planning (ERP)

Integrate and manage core business processes across your organization. Streamline operations, gain visibility into data, and make better decisions with enterprise resource planning software.

Focus Industries
Interested in BCN?
Talk to a technology advisor for no cost/obligation to better understand how BCN can be a fit for your business.