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BCN
Software Vendor Details
Categories

Business Operations

Centralize and optimize core business functions. From project management and financial planning to HR and supply chain, this category covers the software that keeps your business running smoothly.

Types

Enterprise Resource Planning (ERP)

Integrate and manage core business processes across your organization. Streamline operations, gain visibility into data, and make better decisions with enterprise resource planning software.

Interested in BCN
Talk to a technology advisor for no cost/obligation to better understand how BCN can be a fit for your business.
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BCN
More Details
BCN is a leading provider of communications and technology solutions, offering a comprehensive suite of services, including SD-WAN, Internet, voice, and cloud solutions.
BCN is a leading provider of communications and technology solutions, offering a comprehensive suite of services, including SD-WAN, Internet, voice, and cloud solutions.
Overview Buying Guide

Overview

BCN is a leading provider of communications and technology solutions, headquartered in Morristown, New Jersey. Founded in 1992, BCN has a long history of delivering innovative solutions to businesses of all sizes, with a focus on mid-market and enterprise businesses. The company is recognized for its customer-centric approach, technical expertise, and comprehensive portfolio of solutions. BCN has a strong commitment to customer satisfaction, demonstrated by its Net Promoter Score (NPS), which is significantly higher than the industry average.

CXponent's Take

Product Differentiation

  • Single Source Provider: BCN simplifies technology procurement by offering a comprehensive suite of services from a single provider.
  • Customized Solutions: BCN specializes in designing and deploying customized solutions to meet the unique needs of each client.
  • Multi-Location Expertise: BCN has extensive experience in deploying and managing solutions for businesses with multiple locations.
  • Consolidated Billing: BCN provides consolidated billing for all services, simplifying invoice management and reducing administrative overhead.
  • U.S.-Based Support: BCN offers U.S.-based customer support, ensuring prompt and reliable assistance.

Company Differentiation

  • BCN's strong focus on customer satisfaction and its high Net Promoter Score (NPS) demonstrate its commitment to delivering exceptional service.
  • The company's comprehensive portfolio of solutions and its ability to provide customized solutions set it apart from traditional telecoms.
  • BCN's technical expertise and its investment in innovation ensure that clients receive the highest level of service and support.

Buying Guide

BCN: Your Trusted Partner for Comprehensive Communications and Technology Solutions

BCN is a leading provider of communications and technology solutions, empowering businesses to optimize their operations and enhance their digital transformation journey. As a trusted technology advisor, CXponent recognizes BCN's customer-centric approach, technical expertise, and comprehensive portfolio of solutions.

Key Features and Benefits

  • Comprehensive Solutions: BCN offers a full suite of communications and technology solutions, including SD-WAN, Internet, voice, and cloud solutions, to meet all your business needs.
  • Customer-Centric Approach: BCN is dedicated to providing a personalized customer experience, with a focus on building long-term relationships and delivering exceptional service.
  • Technical Expertise: BCN's team of experts has extensive experience in designing, implementing, and managing complex communication and network solutions.
  • Innovation: BCN is committed to innovation, investing in new technologies and developing cutting-edge solutions to meet the evolving needs of businesses.
  • Channel-Only Focus: BCN is 100% channel-driven, meaning they do not have a direct sales force and are fully committed to supporting their partners.

Technical Requirements

  • Network Connectivity: Requirements vary depending on the specific services selected, but generally include reliable internet access and sufficient bandwidth.
  • Equipment Compatibility: BCN offers solutions compatible with various phone systems and network infrastructures.
  • Technical Expertise: BCN's engineers can assess your technical environment and recommend the most suitable solutions.

Business Requirements

  • Clear Communication Needs: Identify your specific communication requirements, including voice, data, and internet connectivity.
  • Scalability: Consider your future growth plans and ensure the solutions can scale accordingly.
  • Budget: Define your budget and explore different pricing options with BCN.

Use Cases

  • Businesses with Multiple Locations: BCN's solutions can connect multiple offices and provide seamless communication.
  • Organizations with High Call Volumes: Their robust voice solutions can handle high call volumes and ensure reliable communication.
  • Companies Seeking Unified Communications: BCN offers unified communications solutions to streamline communication and collaboration.

Qualifying Questions

  • What are your primary communication challenges?
  • What are your current and future communication needs?
  • What is your budget for communication solutions?
  • What is your preferred deployment model (cloud, on-premise, hybrid)?
  • What level of support do you require?

Implementation Timeline & Consideration

  • The implementation timeline varies depending on the complexity of the solutions and the client's specific requirements.
  • BCN's engineers work closely with clients to ensure a smooth and efficient implementation process.

ROI & Business Impact

  • Improved communication efficiency and productivity
  • Enhanced collaboration and teamwork
  • Reduced communication costs
  • Increased business agility and scalability
  • Improved customer satisfaction

Cost Model

  • The cost model varies depending on the specific services and solutions selected.
  • BCN offers flexible pricing options, including subscription-based and usage-based models.

Role of Decision Makers

  • IT Managers: Evaluate technical requirements and compatibility with existing infrastructure.
  • Communication Managers: Assess communication needs and identify suitable solutions.
  • Business Leaders: Define budget and ensure alignment with business objectives.

Additional Consideration & Helpful Tips

  • Consider your long-term communication needs and scalability requirements when evaluating BCN's solutions.
  • Leverage CXponent's expertise to guide you through the selection and implementation process.
  • Take advantage of BCN's training and support resources to maximize the value of your investment.

Next Steps

If you're looking for a trusted partner to help you navigate the complexities of business communications and managed network services, CXponent can help you explore the benefits of BCN's solutions. Contact us today to schedule a consultation and discuss your specific needs. We'll work with you to assess your requirements, evaluate potential solutions, and guide you through the implementation process to ensure a successful outcome.

BCN
Software Vendor Details
Categories

Business Operations

Centralize and optimize core business functions. From project management and financial planning to HR and supply chain, this category covers the software that keeps your business running smoothly.

Types

Enterprise Resource Planning (ERP)

Integrate and manage core business processes across your organization. Streamline operations, gain visibility into data, and make better decisions with enterprise resource planning software.

Interested in BCN?
Talk to a technology advisor for no cost/obligation to better understand how BCN can be a fit for your business.