CloudFirst Global, formerly known as Performive, is a leading provider of managed cloud, colocation, and data protection services specifically tailored for the mid-market. Following its rebranding, the company has intensified its focus on delivering high-performance infrastructure solutions that solve the "complexity gap" faced by growing enterprises. Headquartered in Atlanta, Georgia, CloudFirst Global operates a robust global network of over 20 data centers across North America, Europe, and Asia.
The company’s service suite includes Managed Private Cloud, Public Cloud, Colocation, and a comprehensive array of Data Protection services, including Backup-as-a-Service (BaaS) and Disaster Recovery-as-a-Service (DRaaS). CloudFirst Global serves a diverse range of industries, with particular strength in healthcare, finance, and legal sectors—industries that demand high levels of security, compliance, and uptime.
Historically, the company has evolved from a traditional hosting provider into a sophisticated cloud integrator. This evolution was driven by the recognition that mid-market companies are often underserved by hyperscalers like AWS or Azure, which provide the tools but lack the personalized engineering support required to optimize them. CloudFirst Global fills this void by providing the infrastructure of a global provider with the white-glove service of a regional partner. Their mission is to simplify the cloud journey for IT leaders, allowing them to focus on innovation rather than infrastructure maintenance.
Company Differentiation
CloudFirst Global distinguishes itself through a "Customer-First" philosophy that prioritizes engineering-led relationships over sales-driven ones. Unlike the massive public cloud providers where customers often feel like a number, CloudFirst Global operates with a high-touch, boutique service model backed by enterprise-grade infrastructure. Their business model is built on the concept of "Right-Sizing," where they actively work to reduce a customer’s footprint and costs rather than just maximizing consumption.
The company culture is rooted in technical excellence and proactive advocacy. This is evidenced by their Devoted Engineering team, which provides 24/7/365 support that acts as an extension of the client’s internal IT staff. Their approach to customer success is deeply consultative; they don't just provide a platform, they provide a partnership that navigates the complexities of digital transformation. This commitment to being a "trusted advisor" rather than a mere utility provider sets them apart in an industry often criticized for its lack of personalized support and hidden costs.
Managed Private Cloud: Dedicated compute and storage resources for maximum security and performance. Best for high-compliance workloads.
Multi-Tenant Cloud: Cost-effective, scalable cloud resources sharing a high-performance backend. Ideal for development, testing, and standard production apps.
Managed Disaster Recovery (DRaaS): Near-real-time replication with automated failover orchestration.
Cloud Backup (BaaS): Offsite backup storage with managed retention policies and easy restoration.
Bare Metal Servers: High-performance, non-virtualized servers for intense database workloads or custom hypervisor requirements.
DevOps-as-a-Service: On-demand access to CloudFirst's engineering team for automation and optimization projects.
Product Differentiation
The CloudFirst Global product portfolio is engineered for performance-intensive workloads that require lower latency and higher reliability than standard public cloud offerings can provide. Their core differentiator is the CloudFirst Performance Cloud, built on top-tier hardware (such as VMware and NetApp) to ensure consistent IOPS and high availability. Unlike the "noisy neighbor" issues often found in hyperscale environments, CloudFirst provides predictable performance through dedicated resource allocation.
Key technical advantages include:
- Integrated Managed Services: Their products come with built-in management layers for backups, security, and disaster recovery (DRaaS), utilizing industry-leading tools like Veeam and Zerto.
- Global Footprint with Local Feel: They offer 20+ global data center locations, allowing for strategic edge computing and data sovereignty compliance while maintaining a unified management experience.
- Hybrid Flexibility: Their infrastructure is designed to bridge the gap between legacy on-premises systems and modern cloud environments, offering seamless connectivity and migration paths.
- Security-First Architecture: Every product is built with an inherent focus on compliance (HIPAA, PCI, SOC), providing mid-market firms with enterprise-level security without the overhead of managing it internally.
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CloudFirst Global (FKA Performive) Software Details
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