CyberFortress provides managed backup and disaster recovery solutions for mid-market and enterprise firms, ensuring business continuity through a 4-step recovery process.
CyberFortress provides managed backup and disaster recovery solutions for mid-market and enterprise firms, ensuring business continuity through a 4-step recovery process.
CyberFortress is a global leader in managed data protection, specializing in Backup as a Service (BaaS) and Disaster Recovery as a Service (DRaaS). Headquartered in San Antonio, Texas, the company was formed through the strategic combination of several industry-leading data protection firms, including KeepItSafe, LiveVault, and OffsiteDataSync. This consolidation has allowed CyberFortress to amass a deep well of expertise and a global footprint of secure data centers.
The company’s primary focus is helping organizations mitigate the risks associated with data loss, whether caused by cyberattacks, hardware failure, or natural disasters. CyberFortress serves a broad spectrum of industries, with a particular emphasis on highly regulated sectors such as healthcare, finance, and legal, where data availability and compliance are non-negotiable. Their service portfolio covers the entire data protection lifecycle, including initial risk assessment, customized solution design, continuous monitoring, and full-scale disaster recovery execution.
In an era where ransomware is a constant threat, CyberFortress has positioned itself as a critical partner for businesses that cannot afford downtime. Their market presence is defined by their ability to manage complex, hybrid IT environments—protecting data across on-premises servers, virtual machines, and cloud-native applications like Microsoft 365 and Salesforce. By providing a single pane of glass for disparate data sources, CyberFortress simplifies the management of complex backup estates for IT leaders.
Company Differentiation
CyberFortress distinguishes itself through a "people-first" approach to a highly technical domain. While many competitors focus solely on the software layer, CyberFortress emphasizes the human element of disaster recovery. Their culture is built around the concept of "Recovery Assurance," a philosophy that shifts the burden of proof from the customer to the vendor. They operate with a business model that prioritizes managed services over self-service tools, ensuring that customers have access to certified recovery specialists 24/7/365.
This customer success model is unique in its intensity; they don't just provide the cloud infrastructure, they actively participate in the design, testing, and execution of the recovery plan. Their organizational philosophy is rooted in the belief that data protection is useless without a guaranteed recovery outcome. This mindset permeates their internal training and operational protocols, creating a high-accountability environment where the metric of success is the speed and accuracy of data restoration rather than mere backup completion rates. As an organization, they function as an extension of their clients' IT teams, providing a level of white-glove service that is rare in the commoditized backup market.
CyberFortress DRaaS: The flagship managed disaster recovery service. Includes warm standby infrastructure and expert-led failover/failback support.
Managed Backup: A fully outsourced backup management service for servers, databases, and endpoints, utilizing industry-leading engines like Veeam and Commvault but managed by CyberFortress experts.
SaaS Protection: Purpose-built backup for Microsoft 365, Google Workspace, and Salesforce, offering independent backup copies outside of the SaaS provider's cloud.
IBM i Cloud Backup & DR: A specialized offering for Power Systems users, providing cloud-based VTL (Virtual Tape Library) and hot-site recovery options.
Object Storage: Secure, S3-compatible immutable cloud storage for long-term archival and compliance data.
Product Differentiation
The CyberFortress product suite is built on a foundation of "The CyberFortress 4-Step Recovery Wizard," a proprietary methodology integrated into their service delivery. Unlike standard backup software that leaves the recovery process to the user, CyberFortress products are engineered for rapid, orchestrated restoration. Key technical advantages include their ability to provide a "Backup of the Backup," creating physically and logically isolated copies of data to protect against sophisticated ransomware attacks that target primary backup repositories.
Their solutions offer deep integration with industry-leading technologies like Veeam and Asigra, but they add a proprietary management and monitoring layer that provides granular visibility into "recoverability" rather than just "backup success." A significant innovation is their automated recovery testing, which continuously validates that backup data can actually be spun up into a functional environment. This eliminates the "recovery gap" where backups appear successful but fail during an actual emergency. Furthermore, their infrastructure is globally distributed with SOC 2 Type II compliant data centers, offering geo-redundancy and data sovereignty options that meet stringent regulatory requirements across various jurisdictions. The technical focus is not just on moving data, but on minimizing both Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) through optimized data deduplication and WAN acceleration.
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CyberFortress Software Details
CyberFortress: Managed Disaster Recovery and Backup Solutions
