Databarracks provides managed backup, disaster recovery, and business continuity services to mid-market and enterprise firms via a high-touch, expert-led model.
Databarracks provides managed backup, disaster recovery, and business continuity services to mid-market and enterprise firms via a high-touch, expert-led model.
Databarracks is a specialized provider of data protection and business continuity services, established in 2003 as one of the UK’s first managed backup providers. Headquartered in London, the company has grown from a pioneer in online backup to a comprehensive resilience partner for mid-market and enterprise organizations globally. Their core mission is to ensure that businesses remain operational regardless of the nature of the disruption, whether it be a hardware failure, a natural disaster, or a sophisticated cyberattack.
The company’s service portfolio is centered on three main pillars: Managed Backup, Disaster Recovery as a Service (DRaaS), and Public Cloud Management (specializing in AWS and Azure). Databarracks operates its own secure, sovereign data centers while also maintaining deep partnerships with major technology vendors. This hybrid approach allows them to support complex legacy environments alongside modern, cloud-native architectures.
Historically, Databarracks has served a diverse range of sectors, with a particularly strong presence in legal, financial services, and the public sector—industries where data integrity and regulatory compliance are non-negotiable. Their evolution has tracked the shift from simple data storage to complex cyber-resilience, positioning them as a critical partner in an era of increasing ransomware threats. By combining technical infrastructure with strategic continuity consultancy, Databarracks addresses both the IT and the human elements of business survival.
Company Differentiation
Databarracks distinguishes itself through a "service-first" philosophy that contrasts sharply with the "self-service" model prevalent among hyperscale cloud providers. Their organizational culture is built around the concept of partnership rather than procurement; they view themselves as an extension of their clients' IT teams. This is most evident in their commitment to managed recovery, where Databarracks takes proactive responsibility for the success of a restore, rather than simply providing the tools to do so.
Their business model is characterized by transparency and stability, notably offering fixed-cost models that eliminate the "egress fee" unpredictability common in the industry. Beyond technical support, Databarracks invests heavily in the broader continuity community, producing the annual Data Health Check report, which has become a benchmark for industry trends. This commitment to thought leadership and education reflects a company philosophy that prioritizes long-term resilience over short-term transactional gains. They don't just sell software; they provide a safety net backed by human expertise.
DRaaS (Disaster Recovery as a Service): The flagship offering. Fully managed recovery of servers and data into the Databarracks Cloud or Public Cloud (Azure/AWS).
BaaS (Backup as a Service): Offsite backup for long-term retention and daily recovery needs, replacing legacy tape or unmanaged disk solutions.
Cyber Recovery: An enhanced security tier featuring isolated recovery environments (IRE) and 'Clean Room' technology to scan for malware during the restore process.
Public Cloud Management: Expert management of AWS and Azure environments, focusing on cost optimization, security, and resilience.
M365 Backup: Granular recovery for the entire Microsoft 365 suite, protecting against accidental deletion or internal threats.
Product Differentiation
The primary differentiator of Databarracks’ product suite is the integration of enterprise-grade technology—such as Zerto, Veeam, and Asigra—with a proprietary management and monitoring layer. This "Best-of-Breed" approach allows them to tailor technical solutions to specific RPOs and RTOs while maintaining a unified service experience.
Key technical advantages include:
- Managed DRaaS: Unlike standard cloud replication, Databarracks provides a fully managed Disaster Recovery as a Service (DRaaS) that includes regular, assisted testing and a "runbook" approach to failover.
- Cyber Resilience: Their solutions are increasingly focused on the "Cyber Recovery" gap, offering immutable backups and isolated recovery environments (air-gapping) specifically designed to combat ransomware.
- Hybrid Cloud Expertise: They offer seamless protection across on-premises infrastructure, public clouds (AWS/Azure), and their own secure private cloud.
- Performance Guarantees: Their products are backed by robust Service Level Agreements (SLAs) that focus on recovery outcomes rather than just infrastructure uptime.
By focusing on the "Recovery" part of Backup & Recovery, their products are engineered to be functional during high-stress events, featuring automated orchestration and simplified one-click failover capabilities that reduce the risk of human error during a crisis.
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Databarracks Software Details
Databarracks: Resilient Backup and Disaster Recovery Solutions
