Overview
Executive Overview
dinCloud is a leading provider of cloud service orchestration and managed infrastructure, specializing in the delivery of hosted workspaces and cloud-based IT solutions. Founded to simplify the transition to the cloud for mid-market and enterprise organizations, dinCloud offers a comprehensive suite of services including Hosted Virtual Desktops (HVD), Hosted Virtual Servers, and cloud-based storage.
The company operates through a global network of secure data centers, providing a Virtual Private Data Center (VPDC) approach that ensures client data remains isolated and secure. dinCloud’s core value proposition centers on "Business Provisioning," a methodology that enables organizations to rapidly scale their IT resources in response to changing market demands without the capital expenditure associated with physical hardware.
Historically, dinCloud has built a strong market presence by catering to highly regulated industries such as healthcare, legal, finance, and education. These sectors demand rigorous compliance and security standards, which dinCloud meets through SOC 2 Type II compliance and robust data encryption protocols. Their service portfolio is designed to address the entire lifecycle of cloud adoption, from initial migration and architectural design to ongoing management and 24/7 technical support.
As part of the ATSG family of companies, dinCloud has expanded its reach and technical depth, leveraging a broader ecosystem of managed services to provide a holistic IT environment. Their focus remains on delivering a "turnkey" cloud experience that reduces the complexity of IT management while improving the end-user experience for remote and hybrid workforces.
Company Differentiation
dinCloud distinguishes itself through a "flat-rate" business model and a philosophy of transparency that is rare in the cloud services industry. While major hyperscalers often utilize complex, consumption-based billing that leads to "bill shock," dinCloud operates on a predictable, fixed monthly subscription model. This approach reflects a company culture focused on long-term partnership rather than transactional extraction.
The organization places a heavy emphasis on high-touch customer success. Unlike larger competitors where support is often tiered and automated, dinCloud provides direct access to certified engineers and architects during the onboarding and migration phases. Their "customer-first" philosophy is rooted in the belief that cloud migration should not be a DIY project for the enterprise. By positioning themselves as an extension of the client’s IT team, they differentiate themselves through accountability; they don't just provide the infrastructure, they take ownership of the performance and availability of the workspace environment. Their business model is built around the "Turnkey Cloud," aiming to remove the technical debt and management overhead typically associated with maintaining virtualized environments.
Company Demographics
Product Offerings
- dinWorkspace: The flagship DaaS product. Available in multiple tiers:
Business*: For standard office productivity.
Professional*: For power users (large Excel files, multitasking).
Graphics*: For CAD, 3D modeling, and video editing.
- dinServer: Infrastructure-as-a-Service (IaaS) providing virtual private servers for hosting databases and enterprise apps.
- dinStorage: Scalable S3-compatible object storage and private cloud storage solutions.
- dinRDS: Hosted Remote Desktop Services for organizations that prefer a multi-user shared OS environment over 1-to-1 desktops.
Product Differentiation
The primary differentiator of dinCloud’s product suite is the integration of security and performance within a unified digital workspace. Their flagship Hosted Virtual Desktop (HVD) and dinWorkspace solutions are built on a robust infrastructure that prioritizes low-latency user experiences, even for resource-intensive applications.
Key technical advantages include:
* **Integrated Security Stack:** Unlike vendors that treat security as an add-on, dinCloud integrates multiple layers of protection—including sophisticated firewalling, automated encryption, and malware protection—directly into the virtual desktop environment.
* **dinManage Console:** This proprietary cloud orchestration platform allows administrators to manage their entire virtual private data center via a single pane of glass. It provides granular control over provisioning, monitoring, and scaling without the complexity found in AWS or Azure consoles.
* **Application Compatibility:** Their environments are optimized for high-performance software, including CAD/CAM tools and specialized healthcare or legal applications, which often struggle in standard VDI environments.
* **Hybrid Flexibility:** dinCloud’s products are designed to bridge the gap between legacy on-premises systems and the cloud, offering seamless integration that allows for a gradual transition rather than a "rip and replace" strategy.
By focusing on a turnkey experience, dinCloud’s products eliminate the need for third-party virtualization licenses or complex configuration, providing a ready-to-use environment out of the box.
