Overview
Executive Overview
Dizzion is a leading global provider of Managed Desktop as a Service (DaaS) and digital workspace solutions. Founded in 2011 and headquartered in Denver, Colorado, the company has evolved from a niche VDI provider into a dominant force in the end-user computing (EUC) market. Dizzion’s primary mission is to enable the "work from anywhere" economy by providing secure, high-performance virtual desktops that are accessible from any device.
The company serves a diverse range of industries, with a particular stronghold in highly regulated sectors such as Business Process Outsourcing (BPO), healthcare, financial services, and insurance. Their service portfolio includes fully managed DaaS, hybrid cloud workspaces, and specialized compliance-as-a-service offerings.
In 2023, Dizzion significantly expanded its market presence and technical capabilities by merging with Frame (formerly a Nutanix business unit). This move combined Dizzion’s premier managed services and compliance expertise with Frame’s industry-leading, cloud-native orchestration platform. Today, Dizzion manages tens of thousands of users across the globe, leveraging a network of data centers and public cloud regions to ensure low-latency delivery. Their business focus remains centered on removing the complexity of virtual desktop infrastructure (VDI) for the enterprise, offering a turnkey solution that includes hardware, software, security, and 24/7/365 proactive management.
Company Differentiation
Dizzion distinguishes itself through a "customer-first, engineering-led" culture that prioritizes the end-user experience above all else. Unlike massive telecommunications or cloud providers where VDI is a side business, Dizzion is a dedicated specialist. Their business model is built on the philosophy that desktop virtualization should be a consumption-based utility rather than a complex engineering project for the client.
A key cultural differentiator is their "Compliance-as-a-Service" mindset. They don't just provide the tools to become compliant; they take on the operational burden of maintaining that compliance, effectively acting as an extension of the client’s IT and security teams. This partnership approach is reflected in their high NPS scores and long-term retention rates. Dizzion’s leadership reinforces a values-driven environment focused on transparency and technical excellence, ensuring that their support teams are composed of senior-level engineers who can solve complex architectural issues immediately rather than routing customers through multi-tiered help desks. This focus on "white-glove" service at scale is what truly separates them from the "self-service" models of larger hyperscalers.
Company Demographics
Product Offerings
- Managed DaaS on Dizzion Infrastructure: A turn-key solution where Dizzion provides the hardware, software, and management in their own high-performance data centers.
- Managed DaaS on Public Cloud: Dizzion manages the desktop layer while the infrastructure resides in the customer's (or Dizzion's) AWS, Azure, or GCP tenant.
- Dizzion 'AnyCloud' Platform: A software-only or co-managed offering for organizations that want to use Dizzion's orchestration and 'Frame' technology to manage their own on-premises hardware.
- Compliance Packages: Add-on services that wrap the DaaS environment in specific audit-ready controls for PCI or HIPAA.
- GPU-Optimized Desktops: High-performance tiers specifically for AutoCAD, Revit, and Adobe Creative Cloud users.
Product Differentiation
Dizzion’s product suite is defined by its "Any Cloud, Any Device, Anywhere" philosophy, underpinned by their proprietary C3 (Cosmos Control Center) management platform. While many competitors tie customers to a specific public cloud, Dizzion offers a multi-cloud and hybrid-cloud approach, allowing workloads to run on AWS, Azure, Google Cloud, or Dizzion’s own high-performance private pods.
Key technical differentiators include:
* **Managed Compliance:** Dizzion offers the industry’s first "compliant-out-of-the-box" desktops, specifically engineered to meet PCI-DSS, HIPAA, and SOC 2 Type II standards. They provide a signed Business Associate Agreement (BAA), assuming a significant portion of the compliance risk.
* **Frame Integration:** Following the acquisition of the Frame platform from Nutanix, Dizzion offers a sophisticated, browser-based remoting protocol that delivers high-performance graphics and low-latency experiences without requiring local client software installation.
* **zLink Hardware:** For organizations requiring total endpoint control, Dizzion provides zLink devices—ultra-secure, small-form-factor endpoints that turn any monitor into a secure Dizzion workstation.
* **Insights and Analytics:** Their platform includes deep visibility into the "last mile" of connectivity, helping IT teams troubleshoot home internet issues and ISP performance, which are common blind spots in remote work environments.
These capabilities allow Dizzion to support high-performance use cases, such as 3D rendering and CAD, which traditional VDI often struggles to handle.
