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Flexential

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Flexential delivers secure, scalable hybrid IT solutions, integrating colocation, cloud, and connectivity for mid-market and enterprise digital transformation.
Flexential delivers secure, scalable hybrid IT solutions, integrating colocation, cloud, and connectivity for mid-market and enterprise digital transformation.
Overview Buying Guide

Overview

Executive Overview

Flexential: Comprehensive Hybrid IT Solutions Provider

Flexential is a prominent player in the hybrid IT solutions market, specializing in a combination of cloud services, colocation, and managed services. Established with a focus on enabling businesses to enhance their digital infrastructure, Flexential provides a range of offerings that cater to the evolving needs of mid-sized and enterprise-level organizations.

Main Products and Services

Flexential's core services include:

    1. Hybrid Cloud Solutions: Flexential offers customizable hybrid cloud environments, allowing businesses to leverage both public and private clouds while maintaining control over their data. This flexibility supports diverse workloads, enabling organizations to optimize performance and scalability.
    2. Colocation Services: With a robust network of data centers, Flexential provides colocation services that ensure high availability and security for critical IT infrastructure. Their facilities are designed to support various industries, providing redundancy and disaster recovery capabilities.
    3. Managed Services: Flexential's managed services facilitate operational efficiency by allowing organizations to offload routine IT tasks. This includes infrastructure management, compliance support, and security services, enabling clients to focus on their core business objectives.
    4. Connectivity Solutions: To enhance the interconnectedness of their clients' IT environments, Flexential offers a range of connectivity options, including direct connections to major cloud providers and networks, ensuring low-latency access to critical applications.

Market Presence

Flexential operates in a competitive landscape, positioned as a trusted partner for mid-market and enterprise clients across various sectors, including healthcare, finance, and technology. The company has established a strong market presence through strategic acquisitions and organic growth, reinforcing its capabilities and expanding its service offerings. Flexential's data centers are strategically located across the United States, catering to businesses looking for resilient infrastructure solutions.

Target Audience

The primary target audience for Flexential includes mid-sized to enterprise organizations seeking to modernize their IT infrastructure. These clients typically require scalable, secure, and flexible solutions that can adapt to changing business demands. Flexential's services are particularly beneficial for organizations undergoing digital transformation, requiring robust support for hybrid environments.

Company History

Founded with a mission to simplify the complexities of IT infrastructure, Flexential has evolved to address the growing demands of digital enterprises. Over the years, the company has expanded its service portfolio and geographic reach through strategic investments and acquisitions, positioning itself as a comprehensive provider of hybrid IT solutions. The company’s commitment to innovation and customer-centric service has established it as a leader in the field.

Overall Business Focus

Flexential's business focus centers on delivering integrated, secure, and scalable IT solutions that empower enterprises to innovate and grow. By combining advanced technology with expert support, Flexential aims to facilitate digital transformation for its clients, helping them achieve operational excellence in an increasingly complex IT landscape.

Company Differentiation

Flexential's uniqueness as a company lies in its commitment to customer-centricity and its flexible business model. Key aspects include: - **Customer Success Focus**: Flexential prioritizes customer success through a dedicated support model that ensures clients receive personalized guidance and resources throughout their journey. This commitment fosters long-term partnerships and higher satisfaction rates. - **Culture of Innovation**: The company cultivates a culture of innovation, encouraging employees to explore new technologies and solutions that can enhance service offerings. This proactive approach enables Flexential to stay ahead of market trends and adapt to evolving customer needs. - **Sustainability Initiatives**: Flexential is dedicated to sustainability, incorporating eco-friendly practices into its operations. This includes energy-efficient data centers and a commitment to reducing carbon footprints, appealing to environmentally conscious organizations. - **Scalable Business Model**: The vendor's scalable business model allows flexibility in service offerings, catering not only to mid-market and enterprise clients but also adapting to their growth over time. This scalability is a significant advantage in a rapidly changing IT landscape. - **Community Engagement**: Flexential actively engages with the community through various initiatives, fostering a sense of corporate responsibility and enhancing its brand reputation. This engagement resonates with clients who value socially responsible partners.

Company Demographics

Revenue
Employees
Founded
Type

Product Offerings

  1. Colocation Services:
- Offers various space and power configurations, suitable for businesses of all sizes.

- Ideal for organizations requiring high security and reliability.

  1. Cloud Services:
- Private Cloud: Tailored for businesses needing dedicated resources.

- Public Cloud: Cost-effective solutions for less critical applications.

- Hybrid Cloud: Combines public and private for flexibility.

  1. Disaster Recovery as a Service (DRaaS):
- Ensures business continuity with rapid recovery solutions.

- Suitable for organizations in regulated industries.

  1. Network Services:
- High-speed connections with low latency to major cloud providers.

- Managed network services to enhance performance and security.

Product Differentiation

Flexential stands out in the hybrid IT solutions market due to its comprehensive, integrated approach that combines cloud services, colocation, and managed services. Key differentiators include: - **Multi-cloud Offering**: Flexential provides a robust multi-cloud environment, enabling organizations to leverage various public and private cloud platforms tailored to their specific requirements while maintaining control and flexibility. - **Interconnectivity**: The vendor emphasizes seamless interconnectivity among its services, allowing clients to easily integrate on-premise infrastructure with cloud environments. This reduces latency and enhances performance for mission-critical applications. - **Customized Solutions**: Flexential's ability to offer tailored solutions based on individual business needs distinguishes it from competitors. Their consultative approach helps organizations design IT infrastructures that align with their strategic goals. - **Security and Compliance**: With a strong focus on security, Flexential incorporates advanced security measures and compliance protocols across its offerings. This is particularly vital for industries with stringent regulatory requirements. - **Data Center Excellence**: With a network of strategically located data centers, Flexential ensures high availability and redundancy, which is crucial for enterprises seeking resilience in their IT operations. - **Innovative Technology Adoption**: Flexential remains at the forefront of technology by continuously integrating cutting-edge solutions such as automation, AI, and machine learning to enhance service delivery and operational efficiency.

Buying Guide

Best Fit

Introduction

Flexential is a leading provider of hybrid IT solutions that combines colocation, cloud, and connectivity services to meet the diverse needs of businesses. This buying guide will help IT decision-makers evaluate Flexential's offerings, understand their capabilities, and determine if they align with their organizational requirements. Buyers will learn about the ideal customer profile for Flexential, the specific business challenges they excel in solving, key questions to ask, core features, offerings, use cases, technical and business requirements, integration capabilities, implementation timelines, pricing models, support options, and security compliance standards.

Ideal Customer Profile

Flexential primarily serves medium to large enterprises across various industries, including healthcare, finance, and technology. Ideal customers typically have a significant IT infrastructure and are looking for solutions that provide scalability, reliability, and compliance. For example, a healthcare provider with strict regulatory requirements and a need for data security would benefit from Flexential's offerings. Customers tend to have a technical maturity level that allows them to manage hybrid environments and are willing to invest in a budget range of $50,000 to $500,000 annually, depending on their specific requirements and scale.

Best Fit

Flexential excels in scenarios such as: 1. Regulatory Compliance: Organizations needing to comply with regulations such as HIPAA or PCI-DSS benefit from Flexential's secure colocation and cloud solutions. 2. Disaster Recovery: Businesses requiring robust disaster recovery solutions will find Flexential's offerings suitable, particularly those in sectors like finance or healthcare. 3. Scalable Infrastructure: Companies experiencing rapid growth can leverage Flexential's flexible infrastructure solutions to scale up resources quickly without significant upfront capital expenditure. 4. Hybrid IT Needs: Enterprises looking to integrate on-premises infrastructure with cloud offerings will find Flexential's hybrid solutions beneficial. 5. Network Connectivity: Organizations that require high-performance connectivity and low-latency data transfer can take advantage of Flexential's extensive network capabilities.

Qualifying Questions

  1. What are the specific regulatory compliance requirements we need to meet? 2. How do we anticipate our IT infrastructure needs evolving in the next 3-5 years? 3. What budget constraints do we have for hybrid IT solutions? 4. How important is data residency and control for our organization? 5. What level of support and training will our team need during the transition? 6. Are we looking for a fully managed solution, or do we prefer more control over our infrastructure? 7. What existing technologies do we need to integrate with Flexential's solutions? 8. How critical is disaster recovery for our business operations? 9. What performance metrics are we looking to achieve with a hybrid IT solution? 10. How familiar is our IT team with managing hybrid environments?

Key Features & Benefits

Colocation:

  • Secure, scalable data center facilities with high availability.
  • Redundant power and cooling systems to ensure uptime.
  • Customizable space options to fit specific needs.

Cloud Solutions:

  • Flexible cloud options including private, public, and hybrid cloud services.
  • On-demand resources for rapid scaling.
  • Integrated backup and disaster recovery solutions.

Connectivity:

  • High-speed, low-latency connectivity options.
  • Extensive network of partners for enhanced connectivity solutions.
  • Direct access to major cloud providers.

Security:

  • Robust physical and network security measures.
  • Compliance with major industry standards (e.g., SOC 2, HIPAA).
  • Advanced monitoring and threat detection services.

Offerings

  1. Colocation Services:

    • Offers various space and power configurations, suitable for businesses of all sizes.
    • Ideal for organizations requiring high security and reliability.
  2. Cloud Services:

    • Private Cloud: Tailored for businesses needing dedicated resources.
    • Public Cloud: Cost-effective solutions for less critical applications.
    • Hybrid Cloud: Combines public and private for flexibility.
  3. Disaster Recovery as a Service (DRaaS):

    • Ensures business continuity with rapid recovery solutions.
    • Suitable for organizations in regulated industries.
  4. Network Services:

    • High-speed connections with low latency to major cloud providers.
    • Managed network services to enhance performance and security.

Use Cases & Scenarios

  1. Healthcare Provider: A healthcare organization integrated Flexential's colocation and cloud services to meet HIPAA compliance, resulting in improved data security and reduced operational costs.

  2. Financial Services Firm: A financial institution utilized Flexential's DRaaS to ensure business continuity, achieving a recovery time objective (RTO) of less than one hour during a disaster scenario.

  3. E-commerce Business: An e-commerce company leveraged Flexential's hybrid cloud solutions to scale resources during peak shopping seasons, increasing sales by 30% without service interruptions.

Technical Requirements

  • Operating Systems Supported: Windows Server, Linux distributions (e.g., CentOS, Ubuntu).
  • Browsers: Latest versions of Chrome, Firefox, Safari, and Edge for management interfaces.
  • Server Specifications: Standard configurations include Intel Xeon processors, 32GB RAM, and SSD storage options.
  • Network Requirements: Minimum 1 Gbps internet connection recommended for optimal performance.
  • Integration Dependencies: Compatible with major virtualization platforms (e.g., VMware, Hyper-V).
  • Integrations Needed: Can integrate with existing enterprise applications via APIs and custom connectors.

Business Requirements

  • Team Skills: Familiarity with hybrid IT management, cloud architecture, and data center operations is essential.
  • Change Management: Stakeholders must be open to transitioning to a hybrid IT model, with clear communication and training plans in place.
  • Process Readiness: Existing IT processes should be evaluated and adjusted to accommodate new technologies and workflows.
  • Stakeholder Buy-in: Key decision-makers must understand the benefits and ROI associated with adopting Flexential's solutions.
  • Training Needs: Comprehensive training programs should be established for IT staff to ensure effective use of Flexential's services.

Integration Requirements

  • APIs Available: RESTful APIs for cloud management and automation tasks.
  • Pre-built Connectors: Integrations with popular ITSM tools (e.g., ServiceNow, Jira) and monitoring solutions.
  • Data Formats Supported: JSON, XML for data interchange.
  • Sync Options: Real-time and scheduled data synchronization capabilities.
  • Technical Standards: Compliance with industry standards such as OAuth for authentication.
  • Typical Integration Effort: Moderate; integration projects may take 4-8 weeks depending on complexity and existing infrastructure.

Implementation Timeline

  • Discovery: 2-4 weeks for requirements gathering and solution design.
  • Setup: 3-6 weeks for physical or virtual infrastructure setup.
  • Migration: 2-8 weeks depending on the volume of data and applications being migrated.
  • Training: 1-2 weeks for user training and onboarding.
  • Go-live: Typically occurs within 1-2 weeks post-training, contingent on successful testing.

Pricing Models

  • Licensing Types: Pricing typically based on usage (per user, per resource) and service tiers.
  • Main Cost Drivers: Number of servers, amount of storage, bandwidth usage, and additional services (e.g., managed services).
  • Typical Price Ranges: Colocation starts around $1000/month, while cloud services can range from $0.02 to $0.10 per GB depending on the service level.
  • What's Included: Standard offerings include network connectivity, security features, and 24/7 support.
  • Additional Costs: Custom configurations, additional support services, or premium features may incur extra fees.

Support & Training

  • Support Levels: Basic support included with all tiers; premium support available for additional fees.
  • Training Programs: Initial training included; ongoing training available at additional costs.
  • Documentation Quality: Comprehensive online resources and user manuals available.
  • Community Resources: Access to user forums and knowledge bases for peer support.
  • Professional Services: Consulting services available for implementation and optimization.
  • Typical Response Times: Standard support response time is typically within 1 hour for critical issues.

Qualifying and Technical Questions

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Flexential Software Details
Flexential: Transform Your IT Infrastructure with Confidence
Focus Industries
Interested in Flexential?
Talk to a technology advisor for no cost/obligation to better understand how Flexential can be a fit for your business.