Introduction
This buying guide provides a comprehensive framework for IT decision-makers evaluating Fortinet’s cybersecurity solutions. Fortinet is recognized for delivering integrated security solutions that protect enterprises from cyber threats. This guide will help you understand the ideal customer profile for Fortinet products, the scenarios where Fortinet excels, key features and benefits, offerings, technical and business requirements, implementation timelines, pricing models, support options, and security compliance features.
Ideal Customer Profile
The ideal customer for Fortinet typically includes mid-sized to large enterprises across various industries such as finance, healthcare, retail, and manufacturing. These organizations often have a strong emphasis on security due to regulatory requirements and the need to protect sensitive data. They may have a dedicated IT team with moderate to high technical maturity and a budget range from $50,000 to several million dollars depending on the scope of deployment. Companies looking to implement advanced threat protection, network security, and unified threat management will find Fortinet particularly beneficial.
Best Fit
Organizations requiring robust network security and firewall solutions to safeguard against advanced persistent threats (APTs).
Enterprises with a hybrid or multi-cloud environment needing consistent security policies across on-premises and cloud resources.
Businesses that prioritize integrated security solutions for better visibility and management across their network infrastructure.
Companies aiming to comply with strict regulatory frameworks (e.g., PCI-DSS, HIPAA) where security is paramount.
Qualifying Questions
What are the key security challenges your organization is currently facing?
How does your current security infrastructure integrate with existing systems?
What is your organization’s budget for cybersecurity solutions?
Are you looking for an integrated security solution or point products?
What compliance requirements must your organization adhere to?
How scalable does the solution need to be as your organization grows?
What level of technical support and training do you require from the vendor?
How will you measure the effectiveness of the cybersecurity solution post-implementation?
Are there specific features or capabilities that are non-negotiable for your organization?
What is the current skill level of your IT team regarding cybersecurity management?
Key Features & Benefits
Network Security
Next-Generation Firewall (NGFW) with advanced threat intelligence.
Intrusion Prevention System (IPS) to detect and block vulnerabilities.
Unified Threat Management (UTM)
Combines multiple security features into a single device for simplified management.
Web filtering, antivirus, and VPN capabilities for comprehensive protection.
Cloud Security
Security solutions for multi-cloud environments, including AWS, Azure, and Google Cloud.
CASB (Cloud Access Security Broker) to monitor and secure cloud applications.
Endpoint Security
Advanced endpoint protection that integrates with existing security protocols.
Offers visibility and control over endpoint devices.
Threat Intelligence
FortiGuard Labs delivers real-time threat intelligence to enhance security effectiveness.
Automated updates to security protocols based on emerging threats.
Offerings
FortiGate: Next-Generation Firewalls for comprehensive network security; suitable for enterprises needing robust firewall capabilities.
FortiManager: Centralized management for Fortinet devices, enhancing visibility and control across the network.
FortiAnalyzer: Security analytics and reporting tool to provide insights into security incidents and trends.
FortiWeb: Web Application Firewall (WAF) to protect web applications from attacks.
FortiMail: Secure email gateway to protect against phishing and malware attacks.
FortiSandbox: Advanced threat detection platform for identifying unknown malware.
Use Cases & Scenarios
A healthcare organization implemented Fortinet’s NGFW to safeguard patient data against cyber threats, resulting in a 40% reduction in security incidents.
A retail company deployed FortiSIEM to gain real-time visibility into its security posture across multiple locations, enhancing compliance with PCI-DSS.
A manufacturing firm adopted Fortinet’s UTM solutions to streamline security management, enabling them to reduce operational costs by 30%.
Technical Requirements
Operating Systems: Compatible with various operating systems, including Windows, Linux, and macOS.
Browsers: Supports all major browsers (Chrome, Firefox, Safari, Edge).
Network Requirements: Minimum bandwidth requirements vary by product but typically require at least 1 Gbps for optimal performance.
Integrations Needed: Compatibility with existing SIEM tools, antivirus solutions, and cloud services is recommended.
Dependencies: Ensure that your existing network infrastructure can support additional security appliances and configurations.
Business Requirements
Team Skills Needed: Basic knowledge of networking and cybersecurity principles is required for setup and management.
Change Management Considerations: Prepare for potential resistance from staff; a clear communication plan is essential.
Process Readiness: Ensure existing security processes can integrate with Fortinet solutions.
Stakeholder Buy-in Required: Involve key stakeholders from IT, compliance, and executive levels to ensure alignment.
Training Needs: Training sessions are recommended for IT staff to effectively use Fortinet solutions and manage incidents.
Integration Requirements
APIs Available: Fortinet offers APIs for integration with third-party applications and services.
Pre-built Connectors: Available for popular SIEM and ITSM solutions for streamlined integration.
Data Formats Supported: Common formats such as JSON and XML for data interchange.
Sync Options: Real-time synchronization capabilities for threat intelligence and security updates.
Technical Standards: Compliance with industry standards such as RESTful API specifications.
Implementation Timeline
Discovery: 2-4 weeks for requirements gathering and solution design.
Setup: 2-3 weeks for initial configuration of Fortinet products.
Migration: 1-2 weeks depending on the existing infrastructure and data transfer needs.
Training: 1 week for IT staff and end-user training sessions.
Go-Live: Typically within 1 week after training, with ongoing monitoring for adjustments.
Pricing Models
Licensing Types: Primarily per device, with options for subscriptions based on features (e.g., antivirus, web filtering).
Main Cost Drivers: Type and number of devices, feature sets, and support levels chosen.
Typical Price Ranges: Prices can range from $1,000 for entry-level devices to over $100,000 for enterprise-level solutions, depending on scale and features.
What's Included: Basic support and updates are usually included; advanced support may require additional costs.
Additional Costs: Consider potential costs for training, additional features, and integration services.
Support & Training
Support Levels: Basic support includes online documentation and community forums; premium support provides 24/7 access to technical support.
Training Programs: Fortinet offers various training programs and certifications through Fortinet Training Institute.
Documentation Quality: Comprehensive online resources, including user manuals, FAQs, and community forums.
Community Resources: Active community forums and user groups for peer support.
Professional Services: Consulting services available for implementation and optimization; typical response times vary based on support level but generally range from 1-4 hours for critical issues.
Security & Compliance
