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Software Details
Lumen
Categories

Business Operations

Centralize and optimize core business functions. From project management and financial planning to HR and supply chain, this category covers the software that keeps your business running smoothly.

Cloud Security

Safeguard your cloud infrastructure and data. Protect your business from cyber threats with solutions for identity management, data encryption, threat detection, and compliance.

Connectivity

Establish seamless communication and data exchange. Connect your systems, applications, and people with networking solutions, telecom, VPNs, APIs, and integration platforms.

Customer Journey Orchestration (CCaaS)

Deliver personalized and seamless customer experiences across all channels. Manage customer interactions, automate engagement, and build lasting relationships with tools for contact center operations, omnichannel communication, and customer journey mapping.

Data Center

Manage and optimize your physical or virtual IT infrastructure. Centralize control, ensure high availability, and maximize efficiency with solutions for server management, storage, virtualization, and network monitoring.

SASE

Secure access service edge (SASE) converges networking and security for a distributed workforce. Simplify your IT architecture, enable secure access, and protect against threats with a cloud-delivered service model.

SD-WAN

Optimize network performance and reliability with intelligent traffic routing. Software-defined wide area networking (SD-WAN) helps you manage multiple WAN connections for better performance and cost savings.

Unified Communications (UCaaS)

Streamline communication and collaboration. Integrate voice, video, messaging, and conferencing into a single platform for seamless interaction and teamwork.

Types

API Protection - Monitoring and Management

Secure your APIs from unauthorized access, abuse, and attacks. Monitor API traffic, detect anomalies, and enforce access control policies.

Cloud Connectivity (Internet Exchange)

Connect directly to cloud service providers for improved performance and reduced latency. Establish private, secure connections to major cloud platforms for optimal cloud application access.

Colocation Data Center

House your IT infrastructure in a secure, shared facility. Get access to reliable power, cooling, and network connectivity while reducing capital expenses and operational overhead.

Communications Platform as a Service (CPaaS)

Build and deploy communication-enabled applications quickly and easily. Add voice, video, messaging, AI and other communication features to your applications without complex infrastructure or coding.

Content Distribution Networks (CDN)

Accelerate website and application performance with global content delivery. Improve user experience and reduce latency by caching and serving content from servers closer to your users.

Data Loss Prevention (DLP)

Prevent sensitive data from leaving your organization. Identify, classify, and protect confidential information from unauthorized access, sharing, or theft.

Distributed Denial of Service (DDoS)

Protect your website and applications from malicious attacks. Mitigate DDoS attacks that aim to overwhelm your systems and disrupt your operations.

DNS Services

Manage your domain name system (DNS) records and ensure high availability. Resolve domain names to IP addresses and improve website performance with reliable DNS services.

Internet Aggregation

Combine multiple internet connections for increased bandwidth and reliability. Aggregate bandwidth from different providers to ensure high availability and improve network performance.

L3/L4 Firewall

Protect your network from unauthorized access and attacks. Filter traffic based on IP addresses, ports, and protocols to block malicious activity and ensure network security.

Microsegmentation

Enhance network security by isolating workloads and applications. Create granular security zones within your network to limit the impact of breaches and contain threats.

POTS Replacement

Replace traditional phone lines with cloud-based voice solutions. Reduce costs, improve flexibility, and get advanced features like voicemail-to-email and call forwarding.

Remote Management and Monitoring

Manage and monitor your IT infrastructure from anywhere. Gain visibility into network performance, system health, and security threats with remote management tools.

SD-WAN (Edge Router replacement)

Advanced SD-WAN solutions designed to replace traditional edge routers, offering enhanced network performance, security, and simplified management for distributed enterprises.

SD-WAN (Network based)

Network-based SD-WAN solutions that provide centralized control, improved application performance, and robust security across multiple locations, ideal for modern, agile businesses.

Secure Access (VPN Replacement)

Next-generation secure access solutions that replace traditional VPNs, offering seamless, secure connectivity for remote and mobile users with enhanced performance and user experience.

Secure Web Gateway

Solutions that protect users from web-based threats by filtering malicious traffic, enforcing security policies, and ensuring safe internet usage across the organization.

Voice Communication/VoIP

Advanced VoIP solutions that provide high-quality voice communication over the internet, offering cost savings, scalability, and a range of features for businesses of all sizes.

WAN Transport and Connectivity

Solutions that ensure reliable, high-speed WAN connectivity for businesses, supporting critical applications and enabling seamless communication across multiple locations.

Web Application Firewall (WAF- L7)

Layer 7 web application firewalls that protect web applications from a variety of threats, including SQL injection, cross-site scripting, and other vulnerabilities.

Interested in Lumen
Talk to a technology advisor for no cost/obligation to better understand how Lumen can be a fit for your business.
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Lumen
More Details
Lumen provides global IT and communication solutions, helping enterprises optimize their networks, cloud, and security infrastructure with adaptive technologies.
Lumen provides global IT and communication solutions, helping enterprises optimize their networks, cloud, and security infrastructure with adaptive technologies.
Overview Buying Guide

Overview

Lumen, founded in 1930, is a global leader in IT solutions and communication services, serving some of the largest enterprises worldwide. With 450,000 route miles of fiber and a focus on adaptive networking, cloud services, and connected security, Lumen enables businesses to thrive in an increasingly digital world. As the second-largest U.S. communications provider, Lumen supports industries like retail, healthcare, and financial services with tailored solutions to meet complex business challenges. The company has 43,000 employees and an annual revenue of $23.44 billion.

CXponent's Take

Product Differentiation

  • Expansive global fiber network with 450,000 route miles for high-speed, low-latency connectivity.
  • Adaptive networking services designed to optimize performance and scalability.
  • Integrated security solutions for threat detection, response, and prevention.
  • Edge and cloud application delivery services to reduce latency and enhance user experience.
  • Unified communications and VoIP solutions to support collaboration and connectivity.

Company Differentiation

  • Lumen is the second-largest U.S. communications provider to global enterprises.
  • 450,000 global route miles of fiber network infrastructure.
  • Offers comprehensive solutions across adaptive networking, cloud services, connected security, and unified communications.
  • Provides 99.999% uptime with a highly resilient network and data center infrastructure.
  • Dedicated to innovation, with an expanding portfolio of edge and cloud application delivery services.

Buying Guide

For businesses seeking to optimize global networking, cloud infrastructure, and security, Lumen provides comprehensive solutions designed to enhance connectivity, performance, and protection. CXponent can help you assess your needs and implement Lumen’s offerings to drive operational efficiency and business growth.

Key Features and Benefits

  • Global Networking Solutions: Lumen provides high-performance global networking services, including MPLS, SD-WAN, and dedicated internet access, helping businesses maintain secure and reliable connectivity across locations.
  • Edge Computing: Lumen’s edge computing platform brings data processing closer to the source, reducing latency and enabling real-time application performance for IoT and other latency-sensitive use cases.
  • Cloud Solutions: Lumen offers scalable cloud hosting and hybrid cloud solutions, allowing businesses to optimize their infrastructure for performance, scalability, and security.
  • Managed Security Services: Lumen’s managed security services include threat detection, incident response, and network protection, helping businesses safeguard their infrastructure against cyber threats.
  • Unified Communications: Lumen delivers cloud-based unified communications and collaboration solutions, integrating voice, video, messaging, and conferencing into a seamless platform.

Technical Requirements

  • Global Network Connectivity: Lumen’s networking solutions require businesses to assess their bandwidth, redundancy, and connectivity needs across multiple locations to optimize performance.
  • Cloud Infrastructure Integration: Businesses need to ensure that their existing infrastructure is compatible with Lumen’s cloud services, including hybrid and multi-cloud environments.
  • Security & Compliance: Lumen’s managed security services adhere to industry standards such as ISO, HIPAA, and GDPR, ensuring that businesses remain compliant with relevant regulations.
  • Edge Computing Capabilities: Businesses deploying edge computing solutions will need to assess latency requirements and the proximity of Lumen’s edge computing nodes to their operations.

Business Requirements

  • Networking Needs: Businesses requiring global connectivity, enhanced performance, and secure networking infrastructure will benefit from Lumen’s advanced networking services.
  • Cloud Optimization: Companies seeking to modernize their IT infrastructure through cloud adoption, including hybrid and edge computing, should consider Lumen’s cloud solutions.
  • Security Focus: Organizations focused on protecting their infrastructure and data from cyber threats will find Lumen’s managed security services critical for threat detection and incident response.
  • Unified Communications Strategy: Companies aiming to improve collaboration and communication across distributed teams can leverage Lumen’s unified communications platform.

Use Cases

  • Global Networking for Enterprises: Lumen provides secure, high-performance global networking solutions for businesses with multiple locations, ensuring reliable connectivity and uptime.
  • Cloud & Edge Computing Solutions: Businesses deploying IoT applications, real-time analytics, or other latency-sensitive workloads benefit from Lumen’s edge computing and cloud infrastructure.
  • Cybersecurity for Critical Infrastructure: Lumen’s managed security services protect businesses from evolving cyber threats, offering real-time threat detection and response.
  • Unified Communications for Remote Teams: Lumen’s unified communications platform enables businesses to enhance collaboration and communication across remote and distributed teams.

Qualifying Questions

  • Does your business require high-performance global networking solutions for secure and reliable connectivity across multiple locations?
  • Are you looking to modernize your IT infrastructure with cloud and edge computing solutions that optimize performance and scalability?
  • How important is cybersecurity and managed security services to your organization’s ability to protect its infrastructure from cyber threats?
  • Do you need a unified communications platform to improve collaboration and communication across your teams, especially in a distributed work environment?

Implementation Timeline & Considerations

  • Deployment Time: Lumen’s networking, cloud, and security solutions can typically be implemented within 6-12 weeks, depending on the complexity of the infrastructure and the size of the deployment.
  • Considerations: Ensure that your IT teams are prepared to integrate Lumen’s services with existing infrastructure, and that network, cloud, and security requirements are aligned with Lumen’s offerings.
  • Security & Compliance: Verify that Lumen’s security protocols meet your organization’s regulatory requirements and data protection standards.

ROI and Business Impact

  • Improved Network Performance: Lumen’s global networking solutions enhance connectivity and reduce latency, improving overall network performance and user experience.
  • Cost Efficiency: By leveraging Lumen’s cloud and edge computing solutions, businesses can reduce costs associated with on-premise infrastructure and optimize resource allocation.
  • Increased Security: Lumen’s managed security services help businesses reduce the risk of cyber threats and data breaches, improving overall security posture and compliance.
  • Enhanced Collaboration: Lumen’s unified communications platform fosters better collaboration and communication across distributed teams, increasing productivity and engagement.

Cost Model

Lumen offers flexible pricing based on the scope of services, including networking, cloud, and security solutions. Pricing is typically based on the size of the infrastructure, number of users, and specific requirements for networking, cloud, or security services. Custom pricing is available for enterprises with complex needs.

Roles of Decision Makers

  • IT Leaders: Oversee the deployment and integration of Lumen’s networking, cloud, and security solutions with the organization’s existing infrastructure.
  • Operations Leaders: Ensure that Lumen’s cloud and edge computing solutions align with business operations and support scalability and real-time performance needs.
  • Security Officers: Evaluate the effectiveness of Lumen’s managed security services in safeguarding critical infrastructure and data from cyber threats.
  • Collaboration Leaders: Leverage Lumen’s unified communications platform to enhance team collaboration and ensure smooth communication across remote and hybrid work environments.

Additional Considerations & Helpful Tips

  • Network Optimization: Regularly assess and optimize your networking infrastructure to ensure that it meets the demands of your business and provides the necessary security and performance.
  • Cloud Strategy: Develop a clear cloud strategy that incorporates hybrid and edge computing solutions for improved performance and cost efficiency.
  • Security Best Practices: Regularly review security protocols and take advantage of Lumen’s managed security services to protect against evolving cyber threats.
  • Collaboration Tools: Ensure that teams are trained on Lumen’s unified communications platform to maximize productivity and enhance remote collaboration.

Next Steps

Looking to optimize your networking, cloud, and security infrastructure with Lumen’s enterprise technology solutions? CXponent can help you assess your needs and implement Lumen’s offerings. Contact us today to get started.

Software Details
Lumen
Categories

Business Operations

Centralize and optimize core business functions. From project management and financial planning to HR and supply chain, this category covers the software that keeps your business running smoothly.

Cloud Security

Safeguard your cloud infrastructure and data. Protect your business from cyber threats with solutions for identity management, data encryption, threat detection, and compliance.

Connectivity

Establish seamless communication and data exchange. Connect your systems, applications, and people with networking solutions, telecom, VPNs, APIs, and integration platforms.

Customer Journey Orchestration (CCaaS)

Deliver personalized and seamless customer experiences across all channels. Manage customer interactions, automate engagement, and build lasting relationships with tools for contact center operations, omnichannel communication, and customer journey mapping.

Data Center

Manage and optimize your physical or virtual IT infrastructure. Centralize control, ensure high availability, and maximize efficiency with solutions for server management, storage, virtualization, and network monitoring.

SASE

Secure access service edge (SASE) converges networking and security for a distributed workforce. Simplify your IT architecture, enable secure access, and protect against threats with a cloud-delivered service model.

SD-WAN

Optimize network performance and reliability with intelligent traffic routing. Software-defined wide area networking (SD-WAN) helps you manage multiple WAN connections for better performance and cost savings.

Unified Communications (UCaaS)

Streamline communication and collaboration. Integrate voice, video, messaging, and conferencing into a single platform for seamless interaction and teamwork.

Types

API Protection - Monitoring and Management

Secure your APIs from unauthorized access, abuse, and attacks. Monitor API traffic, detect anomalies, and enforce access control policies.

Cloud Connectivity (Internet Exchange)

Connect directly to cloud service providers for improved performance and reduced latency. Establish private, secure connections to major cloud platforms for optimal cloud application access.

Colocation Data Center

House your IT infrastructure in a secure, shared facility. Get access to reliable power, cooling, and network connectivity while reducing capital expenses and operational overhead.

Communications Platform as a Service (CPaaS)

Build and deploy communication-enabled applications quickly and easily. Add voice, video, messaging, AI and other communication features to your applications without complex infrastructure or coding.

Content Distribution Networks (CDN)

Accelerate website and application performance with global content delivery. Improve user experience and reduce latency by caching and serving content from servers closer to your users.

Data Loss Prevention (DLP)

Prevent sensitive data from leaving your organization. Identify, classify, and protect confidential information from unauthorized access, sharing, or theft.

Distributed Denial of Service (DDoS)

Protect your website and applications from malicious attacks. Mitigate DDoS attacks that aim to overwhelm your systems and disrupt your operations.

DNS Services

Manage your domain name system (DNS) records and ensure high availability. Resolve domain names to IP addresses and improve website performance with reliable DNS services.

Internet Aggregation

Combine multiple internet connections for increased bandwidth and reliability. Aggregate bandwidth from different providers to ensure high availability and improve network performance.

L3/L4 Firewall

Protect your network from unauthorized access and attacks. Filter traffic based on IP addresses, ports, and protocols to block malicious activity and ensure network security.

Microsegmentation

Enhance network security by isolating workloads and applications. Create granular security zones within your network to limit the impact of breaches and contain threats.

POTS Replacement

Replace traditional phone lines with cloud-based voice solutions. Reduce costs, improve flexibility, and get advanced features like voicemail-to-email and call forwarding.

Remote Management and Monitoring

Manage and monitor your IT infrastructure from anywhere. Gain visibility into network performance, system health, and security threats with remote management tools.

SD-WAN (Edge Router replacement)

Advanced SD-WAN solutions designed to replace traditional edge routers, offering enhanced network performance, security, and simplified management for distributed enterprises.

SD-WAN (Network based)

Network-based SD-WAN solutions that provide centralized control, improved application performance, and robust security across multiple locations, ideal for modern, agile businesses.

Secure Access (VPN Replacement)

Next-generation secure access solutions that replace traditional VPNs, offering seamless, secure connectivity for remote and mobile users with enhanced performance and user experience.

Secure Web Gateway

Solutions that protect users from web-based threats by filtering malicious traffic, enforcing security policies, and ensuring safe internet usage across the organization.

Voice Communication/VoIP

Advanced VoIP solutions that provide high-quality voice communication over the internet, offering cost savings, scalability, and a range of features for businesses of all sizes.

WAN Transport and Connectivity

Solutions that ensure reliable, high-speed WAN connectivity for businesses, supporting critical applications and enabling seamless communication across multiple locations.

Web Application Firewall (WAF- L7)

Layer 7 web application firewalls that protect web applications from a variety of threats, including SQL injection, cross-site scripting, and other vulnerabilities.

Interested in Lumen
Talk to a technology advisor for no cost/obligation to better understand how Lumen can be a fit for your business.