Metro Wireless provides high-speed dedicated internet, SD-WAN, and private networking solutions for businesses nationwide using fixed wireless and fiber tech.
Metro Wireless provides high-speed dedicated internet, SD-WAN, and private networking solutions for businesses nationwide using fixed wireless and fiber tech.
Metro Wireless is a premium Internet Service Provider (ISP) and telecommunications technology firm headquartered in Eastpointe, Michigan, providing nationwide connectivity solutions. The company specializes in delivering high-speed, enterprise-grade internet services, including Fixed Wireless, Fiber Optics, SD-WAN, and Managed Network Services. Founded to address the gaps in reliability and service quality left by traditional national carriers, Metro Wireless has established a significant market presence as a leading provider of "last-mile" connectivity and business continuity solutions.
The company serves a diverse range of industries, including healthcare, manufacturing, retail, professional services, and government agencies. Their core business focus revolves around providing mission-critical internet access that ensures business operations remain uninterrupted. Metro Wireless is particularly well-known for its ability to solve complex connectivity challenges in underserved areas or for organizations requiring rapid deployment and high-availability network architectures.
Over its history, Metro Wireless has expanded from a regional specialist into a national player, leveraging a vast network of partner infrastructure and proprietary wireless technology. Their service portfolio is comprehensive, covering everything from primary dedicated internet access (DIA) to sophisticated multi-site private networking and failover solutions. By combining the speed of wireless technology with the stability of fiber, Metro Wireless positions itself as a single-source provider for modern corporate networking needs.
Company Differentiation
Metro Wireless distinguishes itself through a "customer-first, engineering-led" culture that prioritizes technical transparency over aggressive sales tactics. Unlike massive incumbent ISPs where customers are often treated as account numbers, Metro Wireless operates with the agility of a boutique provider while maintaining enterprise-grade infrastructure. Their business model is built on the philosophy of "radical reliability," which is reflected in their proactive monitoring approach and their willingness to provide bespoke solutions that larger carriers typically reject as too complex.
The company’s approach to customer success is defined by direct access to high-level engineering support. By bypassing traditional multi-tiered call centers, they ensure that clients interact immediately with experts who understand the nuances of their specific network topology. This commitment to technical excellence is coupled with a transparent pricing model and flexible contract terms, positioning them as a partner rather than just a utility provider. Their organizational focus remains on solving the "last mile" challenge through innovation and responsiveness, creating a high-touch service experience that is rare in the telecommunications industry.
Fixed Wireless (Air Fiber): The flagship product offering symmetrical, dedicated internet via microwave/millimeter-wave. Best for primary or redundant office connectivity.
Managed LTE/5G: Cellular-based connectivity with managed hardware. Best for small offices, retail, or temporary 'pop-up' locations.
Temporary/Event Connectivity: Short-term, high-bandwidth deployments. Best for festivals, conferences, or construction projects.
Private Point-to-Point: Wireless bridges connecting two specific sites (e.g., Building A to Building B) without an ISP middleman. Best for campus environments.
Fiber-to-the-Premises (FTTP): In select markets, Metro Wireless also provides traditional terrestrial fiber for customers who prefer a single vendor for all connectivity types.
Product Differentiation
The flagship differentiator for Metro Wireless is its sophisticated Fixed Wireless Internet delivery system, which offers a true "local loop" bypass. This allows businesses to achieve complete path redundancy, ensuring that a physical fiber cut in the street does not take the business offline—a critical requirement for modern cloud-dependent enterprises. Their fixed wireless solutions are not to be confused with consumer-grade satellite or cellular; they provide symmetrical gigabit speeds with low latency and 99.99% uptime SLAs that rival traditional fiber.
Beyond wireless, Metro Wireless has built a robust SD-WAN and Managed Network Services portfolio. Their product suite is designed for rapid deployment, often installing primary or backup connections in days rather than the months typically required for fiber construction. Key technical advantages include:
* **Symmetrical Speeds:** Unlike many wireless providers, Metro offers equal upload and download capacities.
* **Rapid Deployment:** Ability to provide temporary or permanent "Instant On" connectivity for construction sites, events, or new office openings.
* **Carrier-Neutral Approach:** Their ability to aggregate and manage multiple types of connectivity (Fiber, Fixed Wireless, LTE/5G) into a single, cohesive managed network.
* **Layer 2 Private Cloud Connect:** Direct, secure links to major cloud providers (AWS, Azure, Google) that bypass the public internet for enhanced security and performance.
Media
Metro Wireless Software Details
Metro Wireless: High-Speed Fixed Wireless & Fiber Solutions
