Mobile Mentor provides managed endpoint services for healthcare, government, and enterprise, specializing in secure, zero-touch provisioning and Microsoft Intune.
Mobile Mentor provides managed endpoint services for healthcare, government, and enterprise, specializing in secure, zero-touch provisioning and Microsoft Intune.
Mobile Mentor is a global leader in Managed Endpoint Services, specializing in the security and management of the modern digital workplace. Founded in 2004, the company has evolved from a mobile-centric consultancy into a comprehensive provider of endpoint management solutions, covering smartphones, tablets, laptops, and IoT devices. They primarily serve highly regulated industries such as healthcare, government, education, and financial services, where the intersection of security and mobility is critical.
The company’s core mission is to empower people to achieve more by making technology work seamlessly. Their service portfolio includes Modern Endpoint Management (using Microsoft Intune and VMware Workspace ONE), Zero-Touch Provisioning, 24/7 Service Desk support, and Mobile App Development. With a strong global presence across the United States, Australia, and New Zealand, Mobile Mentor has established itself as an elite partner within the Microsoft ecosystem, consistently winning awards for their innovation in the Modern Workplace category.
Mobile Mentor’s value proposition centers on solving the complexity of the hybrid work era. They help organizations transition from legacy, perimeter-based security models to modern, identity-driven frameworks. By automating the lifecycle of a device—from procurement and configuration to security and retirement—they allow internal IT departments to shift their focus from maintenance to strategic digital transformation.
Company Differentiation
Mobile Mentor distinguishes itself through a "people-first" philosophy that treats endpoint security and employee experience as complementary goals rather than competing interests. Unlike traditional Managed Service Providers (MSPs) that focus strictly on hardware or network uptime, Mobile Mentor prioritizes the end-user journey. Their business model is built on the concept of "Zero Trust, Zero Touch," aiming to eliminate the friction typically associated with corporate IT.
The company culture is rooted in deep technical specialization, evidenced by their status as a Microsoft Gold Partner and their frequent recognition in the Gartner Magic Quadrant for Managed Mobility Services. They differentiate themselves through a high-touch customer success model, where they act as strategic advisors rather than just support ticket resolvers. This approach is characterized by a commitment to education and empowerment, helping internal IT teams evolve from manual device management to automated, modern orchestration. Their focus on the "human side of IT" ensures that security policies are implemented in a way that actually enhances, rather than hinders, daily productivity.
Modern Endpoint Management (Managed Services): Ongoing, day-to-day management of the entire device fleet including updates, security, and support.
Zero Touch Provisioning: A specific service package for automating the deployment of new hardware directly to end-users.
Intune Health Check: A short-term consulting engagement to audit existing Intune environments and provide a roadmap for optimization.
Microsoft 365 Security Assessment: An evaluation of the entire M365 tenant to identify security gaps and misconfigurations.
Passwordless Implementation: A specialized service to move organizations toward biometric and hardware-key-based authentication.
Product Differentiation
Mobile Mentor’s product and service offerings are centered around the "Zero Touch" deployment model, which leverages Microsoft Intune and Apple Business Manager to ship ready-to-use devices directly to employees' homes. This eliminates the need for manual imaging and reduces the "time-to-productivity" from days to minutes.
Key technical differentiators include:
- **Advanced Intune Specialization:** They offer deep-tier expertise in Microsoft Endpoint Manager, helping organizations migrate from legacy GPOs and local Active Directory to a cloud-native environment.
- **Biometric and Passwordless Integration:** They are leaders in implementing Windows Hello for Business and FIDO2 security keys, significantly reducing the risk of credential theft while simplifying the login experience.
- **Secure App Development:** Beyond device management, they build custom, secure mobile applications tailored to specific industry workflows, such as clinical apps for healthcare providers.
- **24/7 Managed Support:** Their global service desk is specifically trained in mobile and cloud workflows, providing specialized troubleshooting that generalist MSPs often lack.
- **Security-First Frameworks:** Every deployment is mapped against industry standards like NIST or SOC2, ensuring that mobility does not come at the expense of compliance.
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Secure Your Remote Workforce with Mobile Mentor Solutions
