MobilSense provides enterprise-grade mobile expense management and lifecycle automation solutions to help organizations optimize wireless costs and visibility.
MobilSense provides enterprise-grade mobile expense management and lifecycle automation solutions to help organizations optimize wireless costs and visibility.
MobilSense is a leading provider of Enterprise Mobility Management (EMM) and Wireless Expense Management (WEM) solutions. Founded with a focus on bringing transparency to the often-convoluted world of corporate cellular billing, the company has evolved into a comprehensive lifecycle management partner. MobilSense serves a diverse range of industries, including healthcare, manufacturing, professional services, and logistics, catering primarily to mid-market and large enterprise organizations with complex mobile fleets.
The core of MobilSense’s offering is the ability to centralize and simplify the management of mobile devices, service plans, and associated costs. Their services include invoice processing and auditing, usage monitoring, mobile policy development, and procurement management. In an era where mobile workforces are expanding, MobilSense addresses the critical need for organizations to control escalating wireless costs while ensuring employees have the tools necessary for productivity.
With a history spanning over two decades, MobilSense has established a significant market presence by delivering measurable ROI. They help companies move away from manual spreadsheet-based tracking to a fully automated, cloud-based environment. Their focus is not merely on cost reduction—which typically averages 20-40% for new clients—but also on operational efficiency and security. By providing a holistic view of the mobile ecosystem, MobilSense enables IT leaders to make data-driven decisions regarding device refreshes, carrier transitions, and international roaming strategies.
Company Differentiation
MobilSense distinguishes itself through a "consultative partnership" business model that deviates from the transactional nature of many SaaS providers. Their company culture is rooted in financial engineering and data integrity, treating mobile assets as significant line items that require the same rigor as any other corporate capital expenditure.
A key differentiator in their organizational philosophy is the commitment to "lifecycle accountability." While many competitors focus solely on software-driven automation, MobilSense emphasizes the human expertise required to navigate the complexities of global carrier negotiations and internal policy compliance. Their approach to customer success is proactive rather than reactive; they function as an extension of the client’s IT and Finance teams, providing deep-dive analytics that uncover hidden inefficiencies. This blend of high-touch service and high-tech automation creates a culture of continuous optimization, where the goal is not just to manage mobility, but to strategically leverage it for business growth. Their independence from carriers ensures that their loyalty remains strictly with the enterprise client, fostering a transparent and unbiased advisory relationship.
MobilSense offers its solutions through a modular approach:
MobilSentry Standard: The core SaaS platform for automated invoice processing, inventory management, and basic reporting. Ideal for companies wanting to manage WEM internally.
MobilSentry Enterprise: Includes advanced features like MDM integration, API access for ERP systems, and deep forensic auditing capabilities.
Managed Mobility Services (MMS): A fully outsourced model where MobilSense handles the heavy lifting, including help desk support, device kitting/shipping, and carrier contract negotiations.
Mobile Analytics Module: A standalone or add-on high-performance business intelligence tool for complex data visualization and multi-year trend analysis.
Professional Services: One-time engagements for historical audits, contract benchmarking, and policy development.
Product Differentiation
The MobilSense product suite is anchored by its flagship platform, MobilSentry™, which offers a sophisticated technical architecture designed for granular visibility. Unlike basic expense management tools, MobilSentry™ provides real-time data on usage patterns, enabling "mid-month" interventions that prevent overage charges before they occur.
Key product differentiators include:
* **Automated Policy Enforcement:** The platform doesn't just flag violations; it automates the remediation process based on custom corporate policies.
* **Advanced Data Normalization:** MobilSense excels at ingesting disparate data formats from global carriers and normalizing them into a single, actionable dashboard, providing a "single source of truth" for global mobile spend.
* **Predictive Analytics:** Utilizing historical data and machine learning, the platform forecasts future spend and identifies the most cost-effective plan structures across multiple carriers.
* **Integrated Lifecycle Management:** The software covers the entire spectrum from procurement and staging to decommissioning and recycling, ensuring that no device becomes a "ghost" asset.
Technical advantages also include robust API integrations with leading ERP and HRIS systems (such as Workday, ServiceNow, and SAP), allowing for seamless employee onboarding/offboarding and automated cost-center allocation. This integration reduces the administrative burden on IT departments and ensures that mobile expenses are accurately reflected in broader financial reporting.
