Natural Wireless provides high-speed microwave and fiber internet solutions to NYC businesses, offering rapid deployment and 99.99% uptime for mission-critical apps.
Natural Wireless provides high-speed microwave and fiber internet solutions to NYC businesses, offering rapid deployment and 99.99% uptime for mission-critical apps.
Natural Wireless is a premier Internet Service Provider (ISP) specializing in high-performance connectivity solutions for the enterprise and commercial real estate sectors. Founded in 2004 and headquartered in New York City, the company has established a significant footprint by operating an independent, carrier-grade network that bypasses the traditional copper and fiber infrastructure of legacy "Baby Bell" providers.
The vendor’s core offerings center on Fixed Wireless Internet, Dedicated Fiber Access, and Managed Network Services. Natural Wireless primarily serves small-to-medium enterprises (SMEs), large corporate offices, healthcare facilities, and the hospitality industry. They have gained a particular reputation for their expertise in providing connectivity for high-stakes environments, such as luxury residential buildings and commercial skyscrapers, where reliable, high-speed access is a non-negotiable requirement for tenants.
Throughout its history, Natural Wireless has focused on the New York metropolitan market, leveraging the city's unique vertical topography to build a robust mesh of microwave points-of-presence (PoPs). This geographic focus allows them to offer specialized services like "Quick-Install" internet, which can get a business online in as little as 3 to 5 days—a stark contrast to the 30-to-90-day lead times typical of traditional fiber builds. Their service portfolio is designed to meet the demands of modern digital workflows, supporting everything from basic web browsing to complex multi-site SD-WAN architectures and private cloud on-ramps. Additionally, they provide temporary event WiFi and short-term bandwidth solutions, catering to the city's vibrant media and production industries.
Company Differentiation
Natural Wireless distinguishes itself through a "boutique" approach to enterprise-grade connectivity, prioritizing agility and high-touch service over the bureaucratic models of legacy telecommunications giants. Their business model is built on ownership of the entire service delivery chain—they operate their own independent microwave and fiber network, removing the "middleman" complications often found with resellers.
The company culture is rooted in proactive responsiveness. While traditional ISPs are often criticized for slow support and rigid contracts, Natural Wireless emphasizes a customer success model characterized by rapid deployment and direct access to senior engineering talent. Their philosophy centers on the idea that connectivity is a critical utility that should be "invisible"—meaning it works so reliably that the client never has to think about it. This commitment to reliability is backed by a "white-glove" installation process and a localized support structure that understands the specific architectural and regulatory landscape of the New York metropolitan area. By focusing on a specific geographic density, they maintain a level of quality control and speed of service that national carriers struggle to replicate.
Enterprise Dedicated Internet Access (DIA): A 1:1, non-oversubscribed connection with guaranteed speeds and a 99.99% uptime SLA. Best for offices and data-heavy businesses.
Business Broadband: A cost-effective, high-speed option for smaller offices that need more reliability than cable but don't require fully dedicated bandwidth.
Residential Bulk Internet: Tailored for MDU owners (apartments/condos) to provide building-wide high-speed internet as an included amenity.
Redundancy & Failover: A 'standby' circuit specifically engineered to provide an alternative path to the internet for disaster recovery.
Managed Wi-Fi: A full end-to-end solution including access point installation and guest portal management for offices or hotels.
Product Differentiation
The primary technical differentiator for Natural Wireless is its high-capacity Fixed Wireless Microwave technology. Unlike traditional fiber which requires extensive street trenching and is subject to municipal delays, Natural Wireless uses line-of-sight microwave technology to deliver symmetrical gigabit speeds in a fraction of the time. This technology is particularly advantageous for "Broadband-in-a-Box" solutions, providing immediate connectivity for construction sites, pop-up events, and temporary corporate offices.
Key product advantages include:
- True Redundancy: Because their wireless signals travel through the air, they provide a physically diverse path from traditional underground fiber. This makes their service an ideal failover solution for businesses that cannot afford a single point of failure caused by street-level fiber cuts.
- Low Latency: Their microwave technology offers "sub-millisecond" latency, which is critical for high-frequency trading, VoIP, and real-time cloud applications.
- Scalability: Their architecture allows for rapid bandwidth scaling. A client can often increase their throughput via software configuration rather than waiting for physical hardware upgrades.
- Guaranteed Symmetry: Unlike cable providers, Natural Wireless offers equal upload and download speeds, which is essential for modern businesses relying heavily on cloud uploads and video conferencing.
Their product suite also extends into Managed Wi-Fi and SD-WAN, allowing them to provide a holistic network edge solution that integrates seamlessly with their core connectivity offerings.
Media
Natural Wireless Software Details
Natural Wireless: High-Speed Dedicated Business Internet Solutions
