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Software Details
net2phone
Categories

Unified Communications (UCaaS)

Streamline communication and collaboration. Integrate voice, video, messaging, and conferencing into a single platform for seamless interaction and teamwork.

Product Types

Voice Communication/VoIP

Advanced VoIP solutions that provide high-quality voice communication over the internet, offering cost savings, scalability, and a range of features for businesses of all sizes.

Focus Industries
Interested in net2phone
Talk to a technology advisor for no cost/obligation to better understand how net2phone can be a fit for your business.
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net2phone

More Details
net2phone is a leading provider of unified communications and contact center solutions, delivering a quality voice and communications experience to businesses worldwide. They offer innovative and affordable cloud-based telephony solutions, including UCaaS, Hosted PBX, and SIP Trunking.
net2phone is a leading provider of unified communications and contact center solutions, delivering a quality voice and communications experience to businesses worldwide. They offer innovative and affordable cloud-based telephony solutions, including UCaaS, Hosted PBX, and SIP Trunking.
Overview Buying Guide

Overview

Executive Overview

Net2Phone provides unified communications and CCaaS solutions for SMBs and enterprises globally. Backed by IDT’s network, Net2Phone offers VoIP, SIP, hosted PBX, and a proprietary contact center solution with multi-channel support and OpenAI-powered virtual assistants.

Company Differentiation

  • Global voice coverage and 40+ countries included in calling plans
  • Concurrent seat pricing option and full unbundling flexibility

Company Demographics

Revenue
Employees
Founded
Type

Product Offerings

  • UCaaS: VoIP, SIP, Hosted PBX
  • CCaaS: Chat, Email, SMS, WhatsApp, OpenAI-powered AI
  • Microsoft Teams Direct Routing
  • Web-based quoting and electronic sign-up

Product Differentiation

  • Proprietary CCaaS platform and 99.99% uptime SLA
  • Full feature set included per seat without add-on fees

Buying Guide

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Best Fit

net2phone: Unifying Business Communications with Cloud-Based Solutions

net2phone delivers unified communications and contact center solutions, helping businesses streamline communication and improve customer relationships. CXponent, as a trusted advisor, can help you leverage these tools to achieve your business goals.

Key Features and Benefits

  • Unlimited International Calling: Reduce costs with included calls to over 40 countries.
  • Mobile App: Stay connected on the go with your business number on any device.
  • Video Conferencing: Collaborate effectively with remote teams.

Technical Requirements

  • Internet Connection: High-speed internet for optimal VoIP experience.
  • Compatible Devices: Desk phones, computers, and mobile devices.

Business Requirements

  • Defined Communication Strategy: Clear objectives for internal and external communications.
  • Remote Work Support: Need to connect remote employees and offices.

Use Cases

  • Multi-location Businesses: Streamline communications across multiple offices with a single platform.
  • Real Estate: Provide mobile agents with flexible communication solutions.

Qualifying Questions

  • Does your business have international calling needs?
  • Do you have remote employees or multiple offices?
  • Are you looking to consolidate communication methods under one platform?

Implementation Timeline & Consideration

  • Quick setup, with offices moved onto the cloud system in minutes.
  • Factors include number porting and user training.

ROI & Business Impact

  • Reduced communication costs with unlimited calling plans.
  • Improved team productivity and collaboration.
  • Better customer service with omnichannel engagement.

Cost Model

net2phone offers subscription-based pricing with options for hosted seats and SIP trunking. They also have a call path model for unbundling or sharing lines.

Role of Decision Makers

  • IT Team: Responsible for system setup and integration.
  • Business Leaders: Define communication strategy and objectives.

Additional Consideration & Helpful Tips

  • Define KPIs to measure the success of the implementation.
  • Ensure user training for smooth adoption.

Next Steps

Ready to streamline your business communication? Contact CXponent today for expert guidance and support in implementing net2phone's solutions.

Qualifying and Technical Questions

Media

Marketing Materials

net2phone Software Details
Affordable Global UCaaS with Proprietary CCaaS and Teams Integration
Categories

Unified Communications (UCaaS)

Streamline communication and collaboration. Integrate voice, video, messaging, and conferencing into a single platform for seamless interaction and teamwork.

Voice Communication/VoIP

Advanced VoIP solutions that provide high-quality voice communication over the internet, offering cost savings, scalability, and a range of features for businesses of all sizes.

Focus Industries
Interested in net2phone?
Talk to a technology advisor for no cost/obligation to better understand how net2phone can be a fit for your business.