Nexon is a leading Australian managed service provider delivering integrated cloud, network, and security solutions to mid-market and enterprise organizations.
Nexon is a leading Australian managed service provider delivering integrated cloud, network, and security solutions to mid-market and enterprise organizations.
Nexon is a prominent Australian-owned managed service provider (MSP) that has been a fixture in the technology landscape since its inception in 1992. Headquartered in Sydney, with a significant presence across Australia, the company specializes in helping mid-market, enterprise, and government organizations navigate the complexities of digital transformation. Nexon’s comprehensive portfolio encompasses managed IT services, cloud infrastructure, secure networking, unified communications, and business applications (including ERP and CRM solutions).
Over the decades, Nexon has evolved from a traditional systems integrator into a holistic technology partner. Their market presence is defined by a strong reputation for reliability and a deep understanding of the Australian business environment. They serve a diverse range of industries, including healthcare, financial services, education, and non-profit sectors, where security and compliance are paramount. By offering a full-stack technology offering—from the underlying network fiber to the end-user application layer—Nexon provides a cohesive roadmap for organizations looking to modernize their legacy systems and adopt a cloud-first strategy. Their focus remains on delivering scalable, secure, and sustainable technology outcomes that align with their clients' broader commercial objectives.
Company Differentiation
Nexon distinguishes itself through a "people-first" culture that balances deep technical expertise with a consultative business mindset. Unlike larger global integrators that may rely on rigid, standardized service models, Nexon maintains an agile, mid-market focus that allows for greater flexibility and personalized attention. Their business model is built on long-term partnerships rather than transactional sales, evidenced by their high client retention rates and a customer success framework that involves regular strategic business reviews at the executive level.
The company’s philosophy centers on the idea of "Dynamic Business," which posits that technology should not just support current operations but actively enable organizational evolution. This is reflected in their proactive approach to security and compliance, where they act as an extension of the client’s internal team. Their uniqueness lies in their ability to bridge the gap between complex enterprise-grade infrastructure and the specific, often nuanced requirements of Australian mid-market organizations, ensuring that digital transformation remains accessible and manageable for their clients.
Nexon Absolute: A specialized suite for Microsoft Teams, including voice, meetings, and contact center capabilities.
Managed Network (SD-WAN/SASE): Integrated networking and security solutions designed for distributed workforces.
Managed Security (CSaaS): Tiered security packages ranging from basic endpoint protection to full SOC-as-a-Service.
Nexon Cloud: A mix of Private Cloud hosting and Managed Public Cloud (Azure/AWS) services.
Managed Workplace: End-to-end management of the modern employee experience, including devices, collaboration tools, and support.
Product Differentiation
Nexon’s product and service suite is characterized by its high degree of integration across four core pillars: Cloud, Network, Security, and Unified Communications. A key technical advantage is their privately owned, high-performance MPLS network and sovereign cloud capabilities, which provide Australian businesses with enhanced data residency and low-latency performance that many resellers cannot match.
Innovation at Nexon is currently focused on the "Modern Workplace" and "Secure SD-WAN" segments. Their managed security services (MSSP) are particularly robust, featuring a locally based Security Operations Centre (SOC) that provides real-time threat intelligence and remediation. Unlike vendors who offer siloed solutions, Nexon integrates Microsoft 365 and Azure environments with advanced voice (Teams Calling) and security layers, creating a unified ecosystem. This "single pane of glass" management approach allows clients to reduce vendor sprawl, simplify billing, and ensure that security protocols are consistently applied across all digital touchpoints. Their technical edge is further sharpened by strategic partnerships with industry leaders like Microsoft, Cisco, and Fortinet, allowing them to deliver enterprise-grade technology tailored for the Australian regulatory landscape.
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Nexon Software Details
Nexon: Managed IT Services & Secure Cloud Infrastructure Solutions
