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Software Details
NTT
Categories

Unified Communications (UCaaS)

Streamline communication and collaboration. Integrate voice, video, messaging, and conferencing into a single platform for seamless interaction and teamwork.

Product Types

Meetings & Conferencing

Connect and collaborate with teams and clients from anywhere. Host online meetings, webinars, and conferences with tools that facilitate audio, video, and screen sharing.

Voice Communication/VoIP

Advanced VoIP solutions that provide high-quality voice communication over the internet, offering cost savings, scalability, and a range of features for businesses of all sizes.

Focus Industries
Compliance
EU GDPR, HIPAA, PCI, SOC 2
Interested in NTT
Talk to a technology advisor for no cost/obligation to better understand how NTT can be a fit for your business.
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NTT

More Details
NTT DATA's Cloud Communications Division delivers cloud-based communication and collaboration solutions that help businesses connect with their customers and employees. Their services include:
  • Unified communications as a service (UCaaS)
  • Contact center as a service (CCaaS)
  • Cloud voice
  • Managed services
NTT DATA's Cloud Communications Division delivers cloud-based communication and collaboration solutions that help businesses connect with their customers and employees. Their services include:
  • Unified communications as a service (UCaaS)
  • Contact center as a service (CCaaS)
  • Cloud voice
  • Managed services
Overview Buying Guide

Overview

Executive Overview

NTT is the world’s largest end-to-end infrastructure provider, offering award-winning cloud, DRaaS, network, and CX transformation services. With Gartner recognition and market leadership in SD-WAN and DRaaS, NTT supports global enterprises with scalable, consultative digital solutions.

Company Differentiation

  • Gartner MQ Leader in SD-WAN and DRaaS
  • Highest-rated global customer satisfaction for Arcstar One

Company Demographics

Revenue
Employees
Founded
Type
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Product Offerings

  • Network Services: SD-WAN, MPLS, Global IP
  • Cloud Services: Migration, Management, DRaaS
  • Contact Center, Security, and Managed Infrastructure

Product Differentiation

  • End-to-end solutions from one provider

Buying Guide

Product Type Matrix
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Best Fit

NTT Data - Cloud Communications Division: Transforming Business Communication with Cloud-Native Solutions

NTT DATA's Cloud Communications Division can help businesses transform their communications with cloud-based solutions. CXponent, as a trusted advisor, can guide you through the process of selecting and implementing the right NTT DATA solutions for your business needs.

Key Features and Benefits

  • Comprehensive suite of cloud-based communication and collaboration solutions.
  • Global reach and deep understanding of the telecommunications industry.
  • Strong focus on customer service and satisfaction.
  • Commitment to innovation.

Technical Requirements

  • The technical requirements for NTT DATA's solutions vary depending on the specific service being used.
  • Businesses should contact NTT DATA to discuss their specific needs.

Business Requirements

  • The business requirements for NTT DATA's solutions vary depending on the specific service being used.
  • Businesses should contact NTT DATA to discuss their specific needs.

Use Cases

  • NTT DATA's solutions can be used by businesses of all sizes in various industries.
  • Some common use cases include:
    • Improving customer service and engagement.
    • Enhancing employee productivity and collaboration.
    • Reducing communication costs.
    • Streamlining business processes.

Qualifying Questions

  • What are your specific communication and collaboration needs?
  • What are your current challenges with your existing communication systems?
  • What are your budget and timeline for implementing a new communication solution?
  • What are your expectations for customer service and support?

Implementation Timeline & Consideration

  • The implementation timeline for NTT DATA's solutions varies depending on the specific service being used and the complexity of the project.
  • Businesses should contact NTT DATA to discuss their specific needs and get a personalized timeline.

ROI & Business Impact

  • The ROI and business impact of NTT DATA's solutions vary depending on the specific service being used and how it is implemented.
  • Businesses can expect to see improvements in customer satisfaction, employee productivity, and cost savings.

Cost Model

  • The cost of NTT DATA's solutions varies depending on the specific service being used and the size of the business.
  • NTT DATA offers flexible pricing options to meet the needs of their customers.

Role of Decision Makers

  • The decision-makers for NTT DATA's solutions typically include IT managers, business leaders, and customer service managers.
  • The specific decision-makers involved will vary depending on the specific service being used and the impact it will have on the business.

Additional Consideration & Helpful Tips

  • NTT DATA is a good option for businesses that are looking for a comprehensive suite of cloud-based communication and collaboration solutions.
  • They are also a good choice for businesses that are looking for a partner with a strong global reach and a deep understanding of the telecommunications industry.

Next Steps

Contact CXponent today to learn more about how NTT DATA's Cloud Communications Division can help you achieve your business objectives.

Qualifying and Technical Questions

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NTT Software Details
Global Infrastructure, Cloud, and Network Transformation Services
Categories

Unified Communications (UCaaS)

Streamline communication and collaboration. Integrate voice, video, messaging, and conferencing into a single platform for seamless interaction and teamwork.

Product Types (Software Comparison Matrix)

Meetings & Conferencing

Connect and collaborate with teams and clients from anywhere. Host online meetings, webinars, and conferences with tools that facilitate audio, video, and screen sharing.

Voice Communication/VoIP

Advanced VoIP solutions that provide high-quality voice communication over the internet, offering cost savings, scalability, and a range of features for businesses of all sizes.

Focus Industries
Compliance
EU GDPR, HIPAA, PCI, SOC 2
Interested in NTT?
Talk to a technology advisor for no cost/obligation to better understand how NTT can be a fit for your business.