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Retarus
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Cloud Security

Safeguard your cloud infrastructure and data. Protect your business from cyber threats with solutions for identity management, data encryption, threat detection, and compliance.

Focus Industries
SOC 2, ISO 27001, PCI
Interested in Retarus
Talk to a technology advisor for no cost/obligation to better understand how Retarus can be a fit for your business.
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Retarus

More Details
Retarus provides cloud-based messaging services for enterprises, including fax, email, and SMS, ensuring reliable and secure communication.
Retarus provides cloud-based messaging services for enterprises, including fax, email, and SMS, ensuring reliable and secure communication.
Overview Buying Guide

Overview

Executive Overview

Retarus delivers mission-critical cloud messaging services for regulated and enterprise communications. Its fully cloud-based fax, transactional email, and enterprise SMS solutions integrate with Microsoft 365, SAP, Salesforce, and more—with 24x7 support and 99.99%+ delivery uptime.

Company Differentiation

  • 30-year uptime track record with Tier 3 data centers and 95% first-call resolution

Company Demographics

Revenue
Employees
Founded
Type

Product Offerings

  • Cloud Fax: API, Web Portal, MFP Integration
  • Transactional Email: High-volume with guaranteed delivery
  • Enterprise SMS: Global bidirectional messaging

Product Differentiation

  • Cloud-native fax with analytics, migration experts, and API/desktop/email/MFP routing

Buying Guide

Product Type Matrix
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Differentiator
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Best Fit

Retarus: Ensuring Secure and Reliable Cloud Messaging for Enterprises

Retarus provides enterprise-grade cloud messaging solutions that enable businesses to communicate reliably and securely. With a focus on fax, email, and SMS, Retarus offers scalable and compliant services that integrate seamlessly with existing workflows. As a trusted advisor, CXponent can guide you in leveraging Retarus' solutions to optimize your communication infrastructure and achieve your business objectives.

Key Features and Benefits

  • Cloud Fax: Eliminate on-premises fax infrastructure and modernize your fax processes with Retarus' secure and reliable cloud fax solutions.
  • Transactional Email: Ensure the timely and accurate delivery of critical transactional emails, such as order confirmations, invoices, and account statements.
  • Enterprise SMS: Leverage SMS messaging for efficient notifications, alerts, and reminders, enhancing communication with customers and employees.

Technical Requirements

  • Internet connectivity with sufficient bandwidth to support messaging traffic.
  • API integration capabilities for connecting with existing business applications.
  • Compatibility with supported email clients, fax machines, and SMS devices.

Business Requirements

  • Clearly defined communication needs and objectives.
  • Assessment of current messaging infrastructure and workflows.
  • Compliance requirements for data security and privacy.

Use Cases

  • Healthcare organizations securely transmitting patient data and lab results.
  • Financial institutions sending account statements and transaction confirmations.
  • Retail businesses notifying customers about orders and promotions.
  • Government agencies disseminating critical information to citizens.

Qualifying Questions

  • What are your primary communication challenges?
  • What are your current messaging volumes and requirements?
  • What are your compliance and security needs?
  • What are your integration requirements with existing systems?

Implementation Timeline & Consideration

  • Implementation timelines vary depending on the complexity of the project and integration requirements.
  • Retarus' team will work with you to develop a detailed project plan and timeline.
  • Effective communication and collaboration are essential for a smooth implementation.

ROI & Business Impact

  • Reduced costs associated with on-premises fax infrastructure and maintenance.
  • Improved communication efficiency and reliability.
  • Enhanced security and compliance posture.
  • Increased customer satisfaction through timely and accurate messaging.

Cost Model

  • Retarus offers flexible pricing models based on usage and service level agreements.
  • Subscription-based pricing is common for cloud fax and email services.
  • SMS pricing may be based on the number of messages sent or received.

Role of Decision Makers

  • IT Managers: Evaluate technical requirements and integration capabilities.
  • Communication Managers: Assess communication needs and user experience.
  • Compliance Officers: Ensure compliance with data security and privacy regulations.
  • Business Leaders: Define business objectives and desired outcomes.

Additional Consideration & Helpful Tips

  • Clearly define your communication objectives and requirements before engaging with Retarus.
  • Evaluate Retarus' global cloud infrastructure and compliance certifications to ensure alignment with your needs.
  • Leverage Retarus' API-based architecture to integrate with existing business applications and workflows.
  • Communicate effectively with Retarus' team throughout the implementation process.

Next Steps

If you're looking to enhance your enterprise messaging capabilities, contact CXponent to explore how Retarus' solutions can benefit your organization. Our expert advisors can guide you through the evaluation, implementation, and ongoing management of your Retarus services, ensuring a seamless and successful experience.

Qualifying and Technical Questions

Media

Marketing Materials

Retarus Software Details
Cloud Fax, SMS & Transactional Email for Regulated Workflows
Categories

Cloud Security

Safeguard your cloud infrastructure and data. Protect your business from cyber threats with solutions for identity management, data encryption, threat detection, and compliance.

Focus Industries
SOC 2, ISO 27001, PCI
Interested in Retarus?
Talk to a technology advisor for no cost/obligation to better understand how Retarus can be a fit for your business.