Securus Communications provides managed network, security, and cloud solutions for UK enterprises, specializing in SD-WAN and SASE with a high-touch service model.
Securus Communications provides managed network, security, and cloud solutions for UK enterprises, specializing in SD-WAN and SASE with a high-touch service model.
Securus Communications is a leading UK-based Managed Services Provider (MSP) specializing in the design, implementation, and management of business-critical network infrastructure and cybersecurity solutions. Founded with a vision to bridge the gap between complex enterprise technology and reliable service delivery, Securus has established a significant market presence as a specialist in wide-area networking (WAN) and cloud integration. The company serves a diverse range of mid-market and enterprise clients across the UK, with a particular stronghold in industries where data sovereignty, security, and high availability are paramount, including legal, finance, healthcare, and manufacturing.
At its core, Securus offers a comprehensive suite of services that includes Managed SD-WAN, SASE, Ethernet and Optical fiber connectivity, and sophisticated cybersecurity services such as Managed Firewall and Endpoint Protection. They also provide robust cloud-enabling technologies, helping organizations transition from legacy on-premise hardware to agile, cloud-centric architectures. Over its history, the company has evolved from a pure-play connectivity provider into a holistic security and network integrator. This evolution reflects the broader market shift toward the convergence of networking and security, positioning Securus as a strategic partner for digital transformation projects. Their operational excellence is backed by a UK-based Network Operations Centre (NOC) that provides 24/7 monitoring and support, ensuring that client infrastructures remain resilient against both technical failures and evolving cyber threats.
Company Differentiation
Securus Communications distinguishes itself through a boutique, high-touch service model that contrasts sharply with the 'cookie-cutter' approach of larger Tier 1 telecommunications providers. Their organizational culture is built on the principle of technical intimacy, where customers have direct access to high-level engineers rather than being filtered through multi-tiered support desks. This agile business model allows them to pivot quickly to meet bespoke client requirements, making them a preferred partner for organizations with complex networking needs that require more than a standard off-the-shelf solution.
The company reinforces its value proposition through a deep commitment to the 'trusted advisor' philosophy. Rather than simply acting as a reseller, Securus invests heavily in the pre-sales and architectural phases of the customer journey, ensuring that every solution is mapped to specific business outcomes. Their customer success framework is proactive rather than reactive, characterized by regular infrastructure reviews and a transparent partnership approach. This focus on long-term relationship stability over short-term transactional volume has resulted in high customer retention rates across sectors that demand 100% uptime, such as healthcare and professional services.
Securus offers several distinct product tiers and packages:
Managed SD-WAN: A fully orchestrated wide-area network service using best-of-breed technology (like Fortinet or Cisco Meraki) to provide high-performance site-to-site connectivity.
SASE (Secure Access Service Edge): A converged networking and security service that extends the corporate perimeter to remote users and cloud applications.
Managed Next-Gen Firewalls: Expert configuration and 24/7 monitoring of perimeter defenses, including deep packet inspection and threat intelligence feeds.
Business Connectivity: High-speed internet access, including Ethernet Leased Lines, FTTP, and 4G/5G cellular backup, often bundled with managed hardware.
Unified Communications (UCaaS): Cloud-based telephony and collaboration tools integrated with the underlying secure network for guaranteed voice quality.
Product Differentiation
The Securus product portfolio is anchored by its sophisticated Managed SD-WAN and SASE (Secure Access Service Edge) offerings. Unlike providers who offer a single-vendor stack, Securus employs a best-of-breed technical strategy, integrating leading technologies from vendors like Fortinet and Cisco to create highly resilient, security-first network architectures. A key technical differentiator is their ability to deliver a truly converged 'Secure Networking' fabric, where security is not an overlay but is baked into the routing and transport layers of the WAN.
Furthermore, Securus offers a unique level of visibility through their managed service portals, providing clients with granular insights into application performance and security threats that often exceed standard ISP reporting. Their cloud connectivity solutions are designed for the hybrid era, offering low-latency, private on-ramps to major public cloud providers (AWS, Azure, Google Cloud) that bypass the volatile public internet. By combining carrier-grade infrastructure with enterprise-grade security tools, Securus provides a 'single pane of glass' management experience that simplifies the complexity of modern distributed networks, allowing IT teams to focus on strategic initiatives rather than circuit maintenance.
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Securus Communications Software Details
Securus Communications: Managed IT Services and Cyber Security
