Overview
Executive Overview
Telefónica Global Solutions (TGS) is the international wholesale and multinational enterprise arm of Telefónica S.A., one of the world's largest telecommunications companies. Headquartered in Madrid, Spain, TGS manages the global portfolio of services that connect people and businesses across borders. The organization serves as a critical backbone for the global digital economy, providing a comprehensive suite of services including international voice, data, IP, satellite, and digital solutions (IoT, Cloud, and Security).
The company’s market presence is formidable, with a direct presence in over 20 countries and the capability to provide services in more than 170. TGS caters to two primary segments: Multinational Corporations (MNCs) requiring complex, cross-border digital transformation, and the Wholesale market, including fixed and mobile operators, ISPs, and content providers (OTTs).
Historically, TGS evolved from a traditional international carrier into a digital-first service integrator. Today, their focus is on enabling the "Global Digital Workplace" and supporting the data-heavy requirements of the modern enterprise. By leveraging a vast network of subsea cables, terrestrial fiber, and strategic partnerships, TGS ensures high-availability connectivity that supports mission-critical applications. Their business focus is currently centered on the "Telco-to-Tech" transition, moving beyond simple connectivity to provide managed services that include edge computing, private 5G networks, and AI-driven network optimization.
Company Differentiation
Telefónica Global Solutions (TGS) distinguishes itself through a "hyper-connected" organizational philosophy that bridges the gap between a traditional telecommunications carrier and a modern digital service provider. Their business model is uniquely structured to operate as a single point of contact for multinational corporations, simplifying the inherent complexity of global connectivity. Unlike regional players, TGS leverages the massive footprint of the broader Telefónica Group while maintaining a specialized, agile unit dedicated solely to international wholesale and enterprise needs.
Their approach to customer success is defined by a "human-centric technology" value system. They prioritize long-term partnerships over transactional sales, often co-investing in infrastructure or digital transformation roadmaps with their clients. This philosophy is underpinned by a commitment to sustainability and ethical AI, positioning them as a responsible partner in an era where ESG (Environmental, Social, and Governance) criteria are critical for enterprise procurement. Furthermore, their cultural identity is rooted in "Digital Openness," advocating for interoperable standards and open-source ecosystems that prevent vendor lock-in for their customers.
Company Demographics
Product Offerings
- Global Connectivity: MPLS, Dedicated Internet Access (DIA), and Broadband Hubbing.
- Wholesale Solutions: IP Transit, Capacity (Subsea/Terrestrial), and Roaming/Signaling for other telcos.
- Managed SD-WAN & Security: Vendor-agnostic SD-WAN overlays integrated with SASE security stacks.
- IoT & Big Data: Managed connectivity (Kite Platform), eSIM, and specialized IoT hardware.
- Satellite & Mobility: VSAT, LEO/GEO satellite services, and maritime connectivity packages.
- Cloud & Data Center: Private Cloud, Colocation, and Cloud Connect (ExpressRoute/Direct Connect).
- Voice & Collaboration: Global SIP Trunking, Managed MS Teams/Cisco Webex, and International Wholesale Voice.
Product Differentiation
The TGS product portfolio is characterized by its massive scale and the integration of "Next-Gen" networking technologies. A primary differentiator is their Tier-1 international wholesale network, which includes over 45,000 kilometers of subsea fiber optic cables (such as the high-capacity BRUSA and MAREA systems) providing ultra-low latency routes between the Americas, Europe, and beyond. This physical infrastructure layer provides a level of reliability and performance control that "over-the-top" service providers cannot match.
Technically, TGS leads in the convergence of SD-WAN, SASE, and Multi-Cloud connectivity. Their "Cloud Garden" and integrated satellite-terrestrial solutions allow enterprises to extend their corporate network to the most remote locations while maintaining centralized security policies. Key product innovations include:
* **Global IoT Connectivity:** Utilizing their Smart M2M platform, TGS offers managed connectivity for millions of devices with seamless roaming across hundreds of global operators.
* **Integrated Security:** Security is not an add-on but is embedded into the network fabric, utilizing global SOCs (Security Operations Centers) to provide 24/7 proactive threat hunting.
* **Wholesale Voice and Roaming:** They offer one of the world's most robust wholesale platforms, processing billions of minutes and providing advanced LTE and 5G roaming steering for other telcos.
