TeraNova provides managed mobility services and expense management for global enterprises, delivering carrier-neutral optimization and end-to-end device lifecycle support.
TeraNova provides managed mobility services and expense management for global enterprises, delivering carrier-neutral optimization and end-to-end device lifecycle support.
TeraNova is a leading provider of Managed Mobility Services (MMS) and Technology Expense Management (TEM) solutions designed to help large enterprises control costs and simplify the management of their mobile ecosystems. Founded on the premise that corporate mobility is unnecessarily complex and expensive, TeraNova provides a comprehensive suite of services that cover the entire device lifecycle—from initial procurement and deployment to ongoing expense optimization and secure decommissioning.
The company serves a diverse global audience, with a particular focus on mid-to-large enterprises in industries such as healthcare, logistics, manufacturing, and professional services where mobile connectivity is mission-critical. TeraNova’s core value proposition centers on its ability to reduce mobile spend by an average of 20-30% through rigorous audit and optimization processes, while simultaneously offloading the administrative burden from internal IT teams.
TeraNova’s market presence is defined by its role as a specialized boutique powerhouse. They offer a sophisticated technology platform for data visibility and reporting, complemented by a high-touch managed services layer. Their service portfolio includes:
Expense Management: Automated invoice processing, auditing, and dispute management.
Managed Services: Help desk support, device enrollment, and MDM administration.
Strategic Sourcing: Carrier contract negotiation and plan design.
Logistics: Staging, kitting, and global deployment of mobile hardware.
Headquartered in the United States but operating with a global reach, TeraNova has established itself as a critical partner for organizations looking to scale their mobile workforce without scaling their overhead.
Company Differentiation
TeraNova’s uniqueness lies in its "advocacy-first" business model. Unlike traditional Managed Mobility Services (MMS) providers that act as passive resellers or software-only platforms, TeraNova operates as a strategic extension of the customer’s IT and procurement departments. Their culture is built on the principle of carrier neutrality; they do not accept commissions from carriers, ensuring their recommendations for plan optimization and vendor selection are entirely unbiased and focused on the client’s bottom line.
Their approach to customer success is characterized by a "white-glove" service mentality. They move beyond basic help-desk support to provide proactive lifecycle management. This philosophy is rooted in the belief that enterprise mobility should be a driver of productivity rather than a source of administrative burden. By maintaining a high ratio of experts to accounts, TeraNova fosters deep institutional knowledge of their clients’ specific operational needs, allowing them to navigate complex global carrier landscapes with more agility than larger, more bureaucratic competitors. This commitment to transparency and objective consultancy defines their organizational identity.
TeraNova offers tiered service packages tailored to organizational needs:
Expense Management Tier: Focuses on the "back-office" side—invoice processing, automated auditing, cost allocation, and carrier contract optimization. Best for companies looking to cut costs.
Full Managed Mobility (MMS) Tier: Includes everything in Expense Management plus "front-office" support—procurement, kitting, 24/7 help desk, MDM management, and device repair/replacement.
IoT Connectivity Suite: A specialized offering for machine-to-machine (M2M) deployments, providing global SIMs, data pooling across devices, and specialized IoT monitoring tools.
Consulting & Audit Services: One-time engagements for contract negotiation, technology roadmapping, or historical billing audits to recover overcharges.
Product Differentiation
The TeraNova product suite is defined by its deep integration of expense management with operational mobility workflows. While many competitors offer fragmented tools for billing and device management, TeraNova provides a unified visibility platform that bridges the gap between the finance office and the IT department.
Key technical advantages include:
* **Predictive Analytics for Expense Management:** Their platform uses advanced algorithms to identify billing errors and usage anomalies in real-time, rather than waiting for month-end reports. This allows for immediate mid-cycle plan adjustments that maximize savings.
* **Carrier-Agnostic TEM:** Their Technology Expense Management (TEM) capabilities are built to ingest and normalize data from hundreds of global service providers, offering a single pane of glass for multi-national organizations.
* **Automated Lifecycle Workflows:** From procurement and staging to kitting and end-of-life recycling, TeraNova’s platform automates the logistical hurdles of mobile deployments.
* **Security-Centric MDM Integration:** TeraNova differentiates itself by deeply integrating with leading Mobile Device Management (MDM) and Unified Endpoint Management (UEM) solutions, ensuring that cost savings do not come at the expense of corporate security policies.
Their innovation focus is currently directed toward AI-driven procurement, which aims to automate the negotiation process by benchmarking client rates against a massive proprietary database of global carrier pricing.
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TeraNova Software Details
TeraNova: Optimize and Manage Your Enterprise Managed Mobility
