Ternio provides advanced supply chain analytics and freight audit solutions for mid-market and enterprise shippers seeking total visibility and cost control.
Ternio provides advanced supply chain analytics and freight audit solutions for mid-market and enterprise shippers seeking total visibility and cost control.
Ternio is a leading supply chain technology and services firm that specializes in freight audit, payment, and advanced logistics analytics. Based in the United States, Ternio was founded to address the persistent lack of transparency and the high rate of billing errors within the global logistics industry. The company serves a diverse range of industries, including manufacturing, retail, healthcare, and distribution, primarily targeting mid-market and enterprise-level shippers with complex, multi-modal transportation networks.
Ternio’s core business focus is helping organizations regain control over their transportation spend. They achieve this through a combination of proprietary cloud-based software and specialized managed services. Their offerings include automated freight audit and payment, parcel spend management, and comprehensive supply chain business intelligence. By leveraging a "data-first" approach, Ternio enables companies to identify inefficiencies, recover lost capital from carrier overcharges, and make strategic decisions based on real-time logistics data. Over the years, Ternio has established a strong market presence as a reliable partner for companies looking to modernize their supply chain operations and move away from manual, error-prone spreadsheets.
Company Differentiation
Ternio’s uniqueness lies in its "practitioner-led" philosophy. Unlike traditional software vendors or pure-play consultancies, Ternio is staffed by former supply chain executives and logistics operators who have managed the very challenges their clients face. This operational empathy is baked into their business model; they don't just sell a license—they provide the domain expertise required to ensure the software solves real-world problems.
Their company culture is centered on transparency and "radical honesty" regarding supply chain data. In an industry often plagued by hidden fees and opaque carrier contracts, Ternio positions itself as a neutral, third-party advocate for the shipper. Their customer success model is deeply collaborative, often functioning as an extension of the client’s own logistics department rather than a detached service provider. This commitment to being a "partner-in-the-trenches" rather than a distant software vendor sets them apart in a crowded marketplace.
Ternio offers its solutions through modular packages designed to grow with the business:
Ternio WMS (Warehouse Management System): The flagship offering focused on inventory control, warehouse efficiency, and mobile operations.
Ternio Freight Management: A specialized module for managing carrier relationships, rate shopping, and freight invoice auditing.
Ternio Order Management (OMS): A centralized hub for capturing and orchestrating orders from all sales channels.
Ternio Analytics Suite: An advanced reporting layer that provides deep insights into supply chain performance and financial metrics.
Enterprise Edition: A comprehensive bundle including all modules, priority support, and enhanced integration capabilities for large-scale operations.
Product Differentiation
The Ternio platform distinguishes itself through its high-fidelity data normalization and its focus on "Actionable Intelligence" rather than just passive reporting. While many freight audit and payment (FAP) providers focus solely on processing invoices, Ternio’s technical advantage lies in its ability to aggregate disparate data sets from ERPs, WMSs, and various carriers into a single, cleansed source of truth.
Key product differentiators include:
* **Granular Freight Auditing:** Automated systems that catch overcharges, duplicate billings, and service failures at a line-item level frequently missed by manual processes.
* **Predictive Analytics:** Beyond historical spend analysis, the platform uses machine learning to model "what-if" scenarios, helping shippers understand the impact of potential rate changes or modal shifts.
* **Customizable Dashboards:** Unlike rigid legacy systems, Ternio offers highly flexible visualization tools that allow different stakeholders—from CFOs to Warehouse Managers—to view the KPIs most relevant to their roles.
* **Carrier Performance Management:** The product includes robust scorecards that track carrier reliability and service levels, empowering shippers during contract negotiations.
