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Software Details
Windstream
Categories

Unified Communications (UCaaS)

Streamline communication and collaboration. Integrate voice, video, messaging, and conferencing into a single platform for seamless interaction and teamwork.

Focus Industries
Interested in Windstream
Talk to a technology advisor for no cost/obligation to better understand how Windstream can be a fit for your business.
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Windstream

More Details
Windstream Enterprise is a managed network communications provider offering solutions for multi-location businesses across various industries.
Windstream Enterprise is a managed network communications provider offering solutions for multi-location businesses across various industries.
Overview Buying Guide

Overview

Executive Overview

Windstream Enterprise is a nationwide provider of managed network, UC, and security solutions. With a $5B revenue base and 125K+ fiber miles, Windstream serves 4 of 5 Fortune 500 companies and provides 24/7 U.S.-based NOC support across networking, UCaaS, and security.

Company Differentiation

  • All-in-house UCaaS with onsite install and training
  • Standardized engineering and execution process

Company Demographics

Revenue
Employees
Founded
Type

Product Offerings

  • Network: SD-WAN (VeloCloud, Fortinet, CATO), Ethernet, DIA, Wavelength
  • UC & Voice: OfficeSuite UC, Talkdesk CCaaS, Cloud Connect
  • Security: Fortinet NGFW, DDoS, PCI, Managed & Unmanaged

Product Differentiation

  • Talkdesk-powered CCaaS and proactive network management

Buying Guide

Product Type Matrix
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Differentiator
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Vendor Net Promoter Score (NPS)

NPS Score

Data provided by AVANT

Unlock NPS (Net Promoter Score) generated from Trusted Advisors, including CXponent, based on actual experiences clients have with Windstream.

Best Fit

Windstream Enterprise: Enabling Multi-Location Businesses with Managed Network Solutions

Windstream Enterprise is a leading provider of managed network communications solutions, empowering multi-location businesses across various industries with the reliable, scalable, and secure network that today’s business-critical applications demand. As a trusted technology advisor, CXponent can guide you in leveraging Windstream Enterprise’s solutions to modernize your network infrastructure and achieve your business objectives.

Key Features and Benefits

  • SD-WAN Concierge™: Optimizes your network for cloud-based applications with a resilient, high-capacity managed solution.
  • LAN Services: Improves IT agility while supporting employees and serving customers with secure WiFi, cloud-managed switches, and IP cameras.
  • Cloud Connect: Connects directly to third-party public and private cloud service providers through an existing enterprise WAN.
  • Fixed Wireless: Provides diversity to fiber and offers a 99.999% E2E availability SLA.
  • OfficeSuite UC®: Enables access to phone features, such as calls, chat, video conferencing, and text messaging via a secure, 100% cloud-based unified communications as a service (UCaaS) solution.

Technical Requirements

  • Technical requirements vary depending on the specific solutions and services chosen.
  • Windstream Enterprise's team will work with you to assess your current IT environment and identify any technical prerequisites.

Business Requirements

  • Clearly define your business objectives and technology needs.
  • Evaluate your budget and desired consumption model (e.g., CapEx/OpEx).
  • Assess your internal IT resources and capabilities.

Use Cases

  • Organizations looking to enhance their cybersecurity posture and protect against cyber threats.
  • Businesses seeking to optimize their IT infrastructure and operations with cloud and managed services.
  • Companies needing to implement robust disaster recovery solutions to ensure business continuity.
  • Organizations requiring professional IT expertise for application development, project management, or staff augmentation.

Qualifying Questions

  • What are your primary IT challenges and pain points?
  • What are your current IT infrastructure and capabilities?
  • What are your business objectives for technology adoption?
  • What is your budget and desired consumption model?

Implementation Timeline & Consideration

  • Implementation timelines vary depending on the chosen solutions and project complexity.
  • Windstream Enterprise's team will provide detailed project plans and timelines based on your specific needs.
  • Effective communication and collaboration are essential for successful implementation.

ROI & Business Impact

  • Enhanced cybersecurity posture and reduced risk of cyberattacks.
  • Improved IT efficiency and operational effectiveness.
  • Increased business agility and scalability.
  • Reduced IT costs and optimized resource utilization.
  • Enhanced business continuity and disaster recovery capabilities.

Cost Model

  • Windstream Enterprise offers flexible consumption models, including CapEx and OpEx options.
  • Pricing varies based on the specific solutions and services chosen.
  • Windstream Enterprise's team will work with you to develop a cost-effective solution that aligns with your budget and requirements.

Role of Decision Makers

  • IT Managers: Evaluate technical requirements and compatibility with existing systems.
  • Business Leaders: Define business objectives and desired outcomes.
  • Finance Managers: Analyze budget and ROI considerations.
  • Procurement Managers: Negotiate contracts and manage vendor relationships.

Additional Consideration & Helpful Tips

  • Clearly define your business objectives and desired outcomes before engaging with Windstream Enterprise.
  • Assess your internal IT resources and capabilities to determine the appropriate level of support needed.
  • Evaluate Windstream Enterprise's vendor-agnostic approach and flexible consumption models to ensure alignment with your preferences.
  • Communicate effectively with Windstream Enterprise's team throughout the engagement process.

Next Steps

If you're looking to optimize your IT environment and achieve your business objectives, reach out to CXponent to discuss how Windstream Enterprise’s solutions and services can benefit your organization. Our expert advisors can guide you through the evaluation, selection, and implementation process, ensuring a smooth and successful partnership with Windstream Enterprise.

Qualifying and Technical Questions

Windstream Software Details
Managed Network, Security & UC for Multi-Location Enterprises
Categories

Unified Communications (UCaaS)

Streamline communication and collaboration. Integrate voice, video, messaging, and conferencing into a single platform for seamless interaction and teamwork.

Focus Industries
Interested in Windstream?
Talk to a technology advisor for no cost/obligation to better understand how Windstream can be a fit for your business.