ZeroOutages provides managed SD-WAN and SASE solutions for global enterprises, delivering patented multi-WAN redundancy and automated failover to ensure 100% uptime.
ZeroOutages provides managed SD-WAN and SASE solutions for global enterprises, delivering patented multi-WAN redundancy and automated failover to ensure 100% uptime.
ZeroOutages is a leading provider of wide-area network (WAN) optimization and SD-WAN solutions, specializing in ensuring 100% connectivity uptime for businesses of all sizes. Founded with a focus on solving the inherent unreliability of standard internet connections, the company has evolved into a comprehensive SASE (Secure Access Service Edge) provider. Headquartered in the United States, ZeroOutages serves a global clientele ranging from small-to-midsized businesses (SMBs) to large multi-site enterprises and government agencies.
The company’s core offering centers on its proprietary SD-WAN technology, which aggregates multiple internet connections (such as Fiber, Starlink, 5G, and Cable) into a single, reliable virtual pipe. This approach mitigates the risk of downtime and optimizes application performance through intelligent traffic steering. Over the years, ZeroOutages has expanded its portfolio to include advanced cybersecurity features, remote access solutions, and global private network services. Their market presence is characterized by a strong emphasis on managed services, where they provide not only the hardware and software but also the ongoing monitoring and management required to maintain complex network architectures. By focusing on the intersection of connectivity and security, ZeroOutages helps organizations transition away from expensive, legacy MPLS networks toward more flexible, cost-effective, and resilient cloud-ready infrastructures.
Company Differentiation
What sets ZeroOutages apart as an organization is their "customer-first, carrier-neutral" philosophy. Unlike large telecommunications providers that are incentivized to sell their own specific circuits, ZeroOutages operates as a technology layer that optimizes any combination of connectivity. This independence allows them to act as a trusted advisor to IT teams, focusing purely on uptime and performance metrics rather than infrastructure sales.
Their business model is built around the concept of "Managed SD-WAN," where they take full ownership of the edge environment. Their company culture emphasizes technical agility and proactive problem-solving; they don't just provide a box, they provide a 24/7 proactive monitoring service that often identifies and mitigates brownout issues before the customer’s internal IT team is even aware of a problem. This "concierge" approach to network management differentiates them from the "self-service" models common among larger competitors, making them a preferred partner for mid-market enterprises that require high-level expertise without the overhead of a massive internal network operations center (NOC).
Z-Series Edge Appliances: A range of hardware devices from the Z1 (small office/home office) to the Z10 (large data center/headquarters) supporting various throughput levels.
Cloud-Hub Virtual Appliances: Software-defined instances that reside in AWS, Azure, or private clouds to bridge on-premise networks with cloud infrastructure.
S-Series (SASE): A security-focused offering that combines SD-WAN with a full cloud-based security stack for remote user protection.
Managed SD-WAN Service: A comprehensive package where ZeroOutages handles the design, deployment, monitoring, and maintenance of the entire WAN.
Global Broadband Aggregation: A service where ZeroOutages manages the procurement and billing of multiple ISPs globally, providing the customer with a single invoice and point of contact.
Product Differentiation
ZeroOutages’ product suite is anchored by its patented Intelligent Multi-Path technology, which provides granular control over how traffic is distributed across multiple WAN links. Unlike standard failover solutions that simply switch from a primary to a backup link, ZeroOutages utilizes active-active bonding and real-time path testing. This allows for "seamless failover," where voice calls (VoIP) and terminal sessions do not drop even if one of the underlying internet circuits fails completely.
A key technical advantage is their integrated SASE (Secure Access Service Edge) framework, which combines SD-WAN capabilities with robust security features like cloud-based firewalls, global private backbones, and ZTNA (Zero Trust Network Access). Their platforms are designed to solve the "last mile" problem by using automated traffic shaping and prioritization to ensure that mission-critical applications—such as Zoom, Salesforce, or ERP systems—always receive priority bandwidth. Furthermore, their hardware and virtual appliances are designed for rapid deployment, featuring "Zero-Touch Provisioning" that allows branch offices to be brought online in minutes. Their unique ability to provide a global private backbone also allows international organizations to bypass the congested public internet, significantly reducing latency for cross-border data transfers.
