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How to Revolutionize your IT Organization with a Culture Map

Remote work is here to stay. Supporting a changing workforce requires more than just new tools and technology. A change in workforce brings a change in culture – likewise, your IT team will need a culture shift to meet the new demands of your organization. But culture shifts don’t happen on their own. To change your team’s culture, you need to make a culture map.

Joe Rice

Joe Rice

Aug 16, 2023

How to Revolutionize your IT Organization with a Culture Map

Remote work is now a staple. With over 40% of the American workforce in hybrid or fully remote roles, this trend is set to grow, with projections indicating more than 32 million remote jobs by 2025. Studies show employees appreciate the flexibility and report higher job satisfaction and productivity.

However, supporting this evolving workforce requires more than new tools; it demands a cultural shift within your IT team. But culture shifts don’t happen on their own. To change your team’s culture, you need to make a culture map.

What is a Culture Map?

A culture map is a strategic tool that outlines your organization’s values, structures, and goals. It fosters a unified team by clarifying expectations and career advancement pathways.

A clear culture leads to enhanced collaboration and performance.

Steps to Create a Culture Map

  1. Assess the Current Culture
    Begin by documenting your existing culture. Identify core values, team goals, success metrics, and collaboration methods. This comprehensive overview sets the foundation for understanding your team’s current state.
  2. Envision the Future
    Gather your team to discuss future expectations and challenges. Encourage open dialogue about goals, metrics, and any necessary changes to the organizational structure. Have an honest conversation about how the future will change the culture. Document these insights to shape the future culture.
  3. Curate and Share Your Ideal Culture
    As an IT leader, this is your step. Combine your current culture with your team’s aspirations. Identify what to retain and what to introduce. Clearly define your ideal values, expectations, and metrics, and share this vision with your team to ensure everyone is aligned.
  4. Implement and Hold Accountable
    The last piece of the puzzle is implementation and accountability. Create a detailed implementation plan outlining roles and responsibilities. Ensure accountability by reinforcing the new culture and monitoring progress toward your goals.

Once your culture map is established, CXponent can assist in prioritizing and implementing your IT department’s objectives. Contact us for a free consultation to turn your vision into reality.

Joe Rice

Joe Rice is CEO of CXponent. Throughout his career, Joe has focused on IT, communications, and networking infrastructure advisory and implementation services. He specializes in vendor evaluation and assessment and is recognized as a key advisor to both Gartner’s and G2’s top vendors. He helps technology providers enhance their transformation delivery, managed services, and partner programs. Prior to founding CXponent, Joe Rice co-founded a two-time INC 5000™ professional services firm. The innovative advisory firm helped enterprise business leaders transform legacy contact center, networking infrastructure, and phone systems into cloud-based, omni-channel communications platforms.

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