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Scale Your Business Communication with net2phone Solutions

net2phone is a leading provider of unified communications and contact center solutions, delivering a quality voice and communications experience to businesses worldwide. They offer innovative and affordable cloud-based telephony solutions, including UCaaS, Hosted PBX, and SIP Trunking.

Overview

Net2Phone provides unified communications and CCaaS solutions for SMBs and enterprises globally. Backed by IDT’s network, Net2Phone offers VoIP, SIP, hosted PBX, and a proprietary contact center solution with multi-channel support and OpenAI-powered virtual assistants.

Positioning

  • Unified Communications: Access voice, messaging, and video from a centralized platform.
  • Global Calling: Includes unlimited calls to the US, Canada, and 40+ countries.
  • Cost Savings: Reduces communication and infrastructure costs with competitive pricing.

Differentiation

  • Proprietary CCaaS platform and 99.99% uptime SLA
  • Full feature set included per seat without add-on fees

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Buying Guide: net2phone

Everything you need to evaluate net2phone— from features and pricing to implementation and security.

Key Features

  • Unlimited International Calling: Reduce costs with included calls to over 40 countries.
  • Mobile App: Stay connected on the go with your business number on any device.
  • Video Conferencing: Collaborate effectively with remote teams.

Use Cases

  • Multi-location Businesses: Streamline communications across multiple offices with a single platform.
  • Real Estate: Provide mobile agents with flexible communication solutions.

Pricing Models

net2phone offers subscription-based pricing with options for hosted seats and SIP trunking. They also have a call path model for unbundling or sharing lines.

Technical Requirements

  • Internet Connection: High-speed internet for optimal VoIP experience.
  • Compatible Devices: Desk phones, computers, and mobile devices.

Business Requirements

  • Defined Communication Strategy: Clear objectives for internal and external communications.
  • Remote Work Support: Need to connect remote employees and offices.

Implementation Timeline

  • Quick setup, with offices moved onto the cloud system in minutes.
  • Factors include number porting and user training.

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