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AireSpring
Software Vendor Details
Categories

Cloud Security

Safeguard your cloud infrastructure and data. Protect your business from cyber threats with solutions for identity management, data encryption, threat detection, and compliance.

Connectivity

Establish seamless communication and data exchange. Connect your systems, applications, and people with networking solutions, telecom, VPNs, APIs, and integration platforms.

Customer Journey Orchestration (CCaaS)

Deliver personalized and seamless customer experiences across all channels. Manage customer interactions, automate engagement, and build lasting relationships with tools for contact center operations, omnichannel communication, and customer journey mapping.

Data Center

Manage and optimize your physical or virtual IT infrastructure. Centralize control, ensure high availability, and maximize efficiency with solutions for server management, storage, virtualization, and network monitoring.

Digital Workplace

Empower employees with a modern and collaborative work environment. Foster productivity, communication, and knowledge sharing with tools for collaboration, communication, and information access.

SD-WAN

Optimize network performance and reliability with intelligent traffic routing. Software-defined wide area networking (SD-WAN) helps you manage multiple WAN connections for better performance and cost savings.

Unified Communications (UCaaS)

Streamline communication and collaboration. Integrate voice, video, messaging, and conferencing into a single platform for seamless interaction and teamwork.

Workforce Engagement Management (WEM)

Software, usually for 50+ person operations to efficiently plan, schedule, and monitor the efficiency of your customer service organization. Enhance employee engagement and productivity by providing tools for performance management, training, and collaboration.

Types

Branded Caller ID

Build trust and improve answer rates with branded caller ID. Display your company name and logo on outbound calls to make your business instantly recognizable.

Collaboration Tools

Foster teamwork and communication across your organization. Facilitate real-time collaboration, file sharing, and project management with tools that enable seamless interaction.

Content Distribution Networks (CDN)

Accelerate website and application performance with global content delivery. Improve user experience and reduce latency by caching and serving content from servers closer to your users.

CRM and Case Management

The "source of truth" for sales and customer service that helps organizations track and manage customer information (CRM) and support cases (Case Management)

Distributed Denial of Service (DDoS)

Protect your website and applications from malicious attacks. Mitigate DDoS attacks that aim to overwhelm your systems and disrupt your operations.

DNS Services

Manage your domain name system (DNS) records and ensure high availability. Resolve domain names to IP addresses and improve website performance with reliable DNS services.

Internet Aggregation

Combine multiple internet connections for increased bandwidth and reliability. Aggregate bandwidth from different providers to ensure high availability and improve network performance.

Meetings & Conferencing

Connect and collaborate with teams and clients from anywhere. Host online meetings, webinars, and conferences with tools that facilitate audio, video, and screen sharing.

Multi Factor Authentication (MFA)

Add an extra layer of security to user authentication. Require users to provide multiple forms of identification, such as passwords, biometrics, or security tokens, to verify their identity.

Omni-Channel Routing

Route customer interactions to the most appropriate agent or resource based on skills, availability, and channel. Deliver seamless customer experiences across voice, chat, email, and social media. This allows your agents to work out of a single tool and enables operations to more efficiently staff support.

Outbound Dialer

Automate outbound calling campaigns for sales, marketing, and customer service. Increase efficiency and improve contact rates with features like predictive dialing, call scripting, and lead management.

POTS Replacement

Replace traditional phone lines with cloud-based voice solutions. Reduce costs, improve flexibility, and get advanced features like voicemail-to-email and call forwarding.

Reporting, Business Intelligence (BI) and Customer Insights

Transform data into actionable insights. Visualize data, create interactive dashboards, and generate reports to track KPIs, identify trends, and make informed business decisions.

SD-WAN (Edge Router replacement)

Advanced SD-WAN solutions designed to replace traditional edge routers, offering enhanced network performance, security, and simplified management for distributed enterprises.

SD-WAN (Network based)

Network-based SD-WAN solutions that provide centralized control, improved application performance, and robust security across multiple locations, ideal for modern, agile businesses.

Secure Access (VPN Replacement)

Next-generation secure access solutions that replace traditional VPNs, offering seamless, secure connectivity for remote and mobile users with enhanced performance and user experience.

Secure Web Gateway

Solutions that protect users from web-based threats by filtering malicious traffic, enforcing security policies, and ensuring safe internet usage across the organization.

Voice Communication/VoIP

Advanced VoIP solutions that provide high-quality voice communication over the internet, offering cost savings, scalability, and a range of features for businesses of all sizes.

WAN Transport and Connectivity

Solutions that ensure reliable, high-speed WAN connectivity for businesses, supporting critical applications and enabling seamless communication across multiple locations.

Wireless, Broadband, Cloud Interconnect, etc

Comprehensive connectivity solutions, including wireless, broadband, and cloud interconnect services, ensuring robust, high-speed internet access and seamless cloud integration.

Interested in AireSpring
Talk to a technology advisor for no cost/obligation to better understand how AireSpring can be a fit for your business.
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AireSpring
More Details
AireSpring provides businesses with fully managed, end-to-end, next-generation connectivity solutions, including SD-WAN, UCaaS, and SIP Trunking, delivered over their own nationwide IP network.
AireSpring provides businesses with fully managed, end-to-end, next-generation connectivity solutions, including SD-WAN, UCaaS, and SIP Trunking, delivered over their own nationwide IP network.
Overview Buying Guide

Overview

As a privately held company with over 20 years of experience, AireSpring stands as a leading provider of innovative and comprehensive telecommunications solutions. Their robust product portfolio encompasses a wide array of services, including Managed SD-WAN, Global Managed SD-WAN, Unified Communications as a Service (UCaaS), SIP Trunking, and Dedicated Internet Access. Committed to customer satisfaction, AireSpring delivers a superior level of service and support, ensuring that businesses can confidently rely on their technology for enhanced productivity and growth.

CXponent's Take

Product Differentiation

  • Managed SD-WAN/Global SD-WAN: AireSpring's SD-WAN solutions provide businesses with enhanced control, flexibility, and performance over their network connections, enabling efficient management and optimization of their Wide Area Network (WAN).
  • Unified Communications as a Service (UCaaS): AireSpring's UCaaS solutions empower businesses with a comprehensive suite of communication tools, including voice, video, and messaging, all seamlessly integrated into a single platform.
  • SIP Trunking: AireSpring's SIP Trunking services enable businesses to transition from traditional phone lines to a more flexible and cost-effective IP-based solution, enhancing their communication capabilities while reducing expenses.

Company Differentiation

  • AireSpring's customer-centric approach is reflected in their exceptional service and support, ensuring that businesses receive personalized assistance and timely solutions to their telecommunications challenges.
  • AireSpring's nationwide IP network provides a robust and reliable foundation for their services, ensuring high-quality connectivity and minimal downtime for businesses of all sizes.
  • AireSpring's commitment to innovation is evident in their continuous development and deployment of next-generation solutions, ensuring that their customers have access to the latest advancements in telecommunications technology.

Buying Guide

AireSpring, a leading provider of telecommunications solutions, empowers businesses with a comprehensive suite of services designed to enhance connectivity, communication, and collaboration. As a technology solutions advisor, CXponent recognizes AireSpring's commitment to delivering innovative and reliable solutions that cater to the diverse needs of businesses in today's dynamic digital landscape.


Key Features and Benefits

  • Managed SD-WAN: Provides businesses with enhanced control, flexibility, and performance over their network connections, enabling efficient management and optimization of their Wide Area Network (WAN).
  • Global Managed SD-WAN: Extends the benefits of SD-WAN to a global scale, enabling businesses with international locations to seamlessly connect and manage their network infrastructure across borders.
  • Unified Communications as a Service (UCaaS): Empowers businesses with a comprehensive suite of communication tools, including voice, video, and messaging, all seamlessly integrated into a single platform.
  • SIP Trunking: Enables businesses to transition from traditional phone lines to a more flexible and cost-effective IP-based solution, enhancing their communication capabilities while reducing expenses.

Technical Requirements

  • Bandwidth: Varies depending on the specific solution and business needs.
  • Hardware: Routers, switches, firewalls, and other network devices may be required based on the chosen solution.
  • Software: Compatibility with AireSpring's network management platform and any necessary software for specific services.

Business Requirements

  • Network Assessment: A thorough evaluation of the existing network infrastructure to determine compatibility and identify potential challenges.
  • Internal Alignment: Collaboration between IT teams, business stakeholders, and AireSpring's experts to ensure successful implementation and adoption.
  • Security Protocols: Implementation of appropriate security measures to protect sensitive data and comply with industry regulations.

Use Cases

  • Multi-Location Businesses: AireSpring's solutions can seamlessly connect multiple locations, enabling efficient communication, collaboration, and data sharing across the enterprise.
  • Cloud-Based Applications: AireSpring's network solutions optimize the performance of cloud-based applications, ensuring smooth access and reliable connectivity.
  • Remote Workforces: AireSpring's solutions support remote workforces by providing secure and reliable access to company resources, enabling employees to stay connected and productive from anywhere.

Qualifying Questions

  • What are your primary business objectives for implementing a new network solution?
  • Can you describe your current network infrastructure and any existing challenges?
  • What are your specific needs regarding bandwidth, performance, and security?
  • What is your timeline for implementation, and are there any critical deadlines to consider?
  • How do you envision AireSpring's solutions integrating with your existing systems and workflows?

Implementation Timeline & Consideration

  • The implementation timeline for AireSpring's solutions varies depending on the complexity of the project and specific business requirements.
  • Factors that can influence the timeline include the number of locations, the chosen solution, and the readiness of the business's existing infrastructure.
  • AireSpring's dedicated project managers work closely with businesses to ensure efficient and timely implementation, minimizing disruptions to operations.

ROI & Business Impact

  • AireSpring's solutions deliver a strong ROI through improved operational efficiency, reduced downtime, and increased productivity.
  • By optimizing network performance, businesses can experience cost savings, enhanced collaboration, and better customer satisfaction.
  • AireSpring's security and compliance solutions mitigate risks, protecting businesses from costly data breaches and ensuring business continuity.

Cost Model

AireSpring's cost model is based on the specific solutions and services chosen by the business, with flexible options to accommodate diverse needs and budgets.


Role of Decision Makers

  • IT Managers: Play a key role in evaluating technical requirements, overseeing implementation, and managing the network infrastructure.
  • Business Stakeholders: Define business objectives, identify pain points, and contribute to the decision-making process based on their departmental needs.
  • CXponent Advisors: Provide expert guidance, helping businesses navigate the complexities of network solutions and make informed decisions.

Additional Consideration & Helpful Tips

  • Conduct a thorough network assessment to identify existing challenges and ensure compatibility with AireSpring's solutions.
  • Engage with AireSpring's experts to discuss specific business requirements and tailor solutions accordingly.
  • Prioritize security and compliance considerations to protect sensitive data and maintain business continuity.

Next Steps

Businesses considering AireSpring's telecommunications solutions are encouraged to contact CXponent for expert guidance and support throughout the decision-making and implementation process. CXponent's technology advisors can help businesses navigate the complexities of network solutions, ensuring they choose the right options to meet their specific needs and achieve their desired outcomes.

AireSpring
Software Vendor Details
Categories

Cloud Security

Safeguard your cloud infrastructure and data. Protect your business from cyber threats with solutions for identity management, data encryption, threat detection, and compliance.

Connectivity

Establish seamless communication and data exchange. Connect your systems, applications, and people with networking solutions, telecom, VPNs, APIs, and integration platforms.

Customer Journey Orchestration (CCaaS)

Deliver personalized and seamless customer experiences across all channels. Manage customer interactions, automate engagement, and build lasting relationships with tools for contact center operations, omnichannel communication, and customer journey mapping.

Data Center

Manage and optimize your physical or virtual IT infrastructure. Centralize control, ensure high availability, and maximize efficiency with solutions for server management, storage, virtualization, and network monitoring.

Digital Workplace

Empower employees with a modern and collaborative work environment. Foster productivity, communication, and knowledge sharing with tools for collaboration, communication, and information access.

SD-WAN

Optimize network performance and reliability with intelligent traffic routing. Software-defined wide area networking (SD-WAN) helps you manage multiple WAN connections for better performance and cost savings.

Unified Communications (UCaaS)

Streamline communication and collaboration. Integrate voice, video, messaging, and conferencing into a single platform for seamless interaction and teamwork.

Workforce Engagement Management (WEM)

Software, usually for 50+ person operations to efficiently plan, schedule, and monitor the efficiency of your customer service organization. Enhance employee engagement and productivity by providing tools for performance management, training, and collaboration.

Types

Branded Caller ID

Build trust and improve answer rates with branded caller ID. Display your company name and logo on outbound calls to make your business instantly recognizable.

Collaboration Tools

Foster teamwork and communication across your organization. Facilitate real-time collaboration, file sharing, and project management with tools that enable seamless interaction.

Content Distribution Networks (CDN)

Accelerate website and application performance with global content delivery. Improve user experience and reduce latency by caching and serving content from servers closer to your users.

CRM and Case Management

The "source of truth" for sales and customer service that helps organizations track and manage customer information (CRM) and support cases (Case Management)

Distributed Denial of Service (DDoS)

Protect your website and applications from malicious attacks. Mitigate DDoS attacks that aim to overwhelm your systems and disrupt your operations.

DNS Services

Manage your domain name system (DNS) records and ensure high availability. Resolve domain names to IP addresses and improve website performance with reliable DNS services.

Internet Aggregation

Combine multiple internet connections for increased bandwidth and reliability. Aggregate bandwidth from different providers to ensure high availability and improve network performance.

Meetings & Conferencing

Connect and collaborate with teams and clients from anywhere. Host online meetings, webinars, and conferences with tools that facilitate audio, video, and screen sharing.

Multi Factor Authentication (MFA)

Add an extra layer of security to user authentication. Require users to provide multiple forms of identification, such as passwords, biometrics, or security tokens, to verify their identity.

Omni-Channel Routing

Route customer interactions to the most appropriate agent or resource based on skills, availability, and channel. Deliver seamless customer experiences across voice, chat, email, and social media. This allows your agents to work out of a single tool and enables operations to more efficiently staff support.

Outbound Dialer

Automate outbound calling campaigns for sales, marketing, and customer service. Increase efficiency and improve contact rates with features like predictive dialing, call scripting, and lead management.

POTS Replacement

Replace traditional phone lines with cloud-based voice solutions. Reduce costs, improve flexibility, and get advanced features like voicemail-to-email and call forwarding.

Reporting, Business Intelligence (BI) and Customer Insights

Transform data into actionable insights. Visualize data, create interactive dashboards, and generate reports to track KPIs, identify trends, and make informed business decisions.

SD-WAN (Edge Router replacement)

Advanced SD-WAN solutions designed to replace traditional edge routers, offering enhanced network performance, security, and simplified management for distributed enterprises.

SD-WAN (Network based)

Network-based SD-WAN solutions that provide centralized control, improved application performance, and robust security across multiple locations, ideal for modern, agile businesses.

Secure Access (VPN Replacement)

Next-generation secure access solutions that replace traditional VPNs, offering seamless, secure connectivity for remote and mobile users with enhanced performance and user experience.

Secure Web Gateway

Solutions that protect users from web-based threats by filtering malicious traffic, enforcing security policies, and ensuring safe internet usage across the organization.

Voice Communication/VoIP

Advanced VoIP solutions that provide high-quality voice communication over the internet, offering cost savings, scalability, and a range of features for businesses of all sizes.

WAN Transport and Connectivity

Solutions that ensure reliable, high-speed WAN connectivity for businesses, supporting critical applications and enabling seamless communication across multiple locations.

Wireless, Broadband, Cloud Interconnect, etc

Comprehensive connectivity solutions, including wireless, broadband, and cloud interconnect services, ensuring robust, high-speed internet access and seamless cloud integration.

Interested in AireSpring?
Talk to a technology advisor for no cost/obligation to better understand how AireSpring can be a fit for your business.