Avail provides an end-to-end property management platform for independent landlords to streamline listing, tenant screening, leasing, and rent collection.
Avail provides an end-to-end property management platform for independent landlords to streamline listing, tenant screening, leasing, and rent collection.
Avail (now part of the Realtor.com network) is an all-in-one property management software platform specifically designed for independent, "DIY" landlords and their tenants. Founded in 2012 and headquartered in Chicago, Avail was built to solve the fragmentation and inefficiency inherent in the small-to-medium residential rental market. The company serves over 200,000 landlords across the United States, managing hundreds of thousands of rental units.
The core value proposition of Avail is the centralization of the entire rental lifecycle into a single, cloud-based interface. The platform's primary services include:
Rental Listing & Syndication: Broadening the reach of vacancies to find qualified tenants faster.
Tenant Screening: Providing comprehensive credit, eviction, and criminal background checks.
Digital Leasing: Facilitating the creation and e-signing of legally compliant, state-specific lease documents.
Rent Collection: Automating payments and providing financial tracking for tax purposes.
Maintenance Management: Organizing repair requests and communication between landlords, tenants, and vendors.
Since its acquisition by Move, Inc. (operator of Realtor.com) in 2020, Avail has significantly expanded its market presence. It now benefits from deep integration with one of the world's largest real estate ecosystems, providing landlords with unparalleled visibility and data-driven insights. The company remains focused on serving the "long tail" of the real estate market—individuals who own between one and ten units—who are often underserved by enterprise-grade property management systems.
Company Differentiation
What sets Avail apart as an organization is its commitment to bridging the gap between independent DIY landlords and professional-grade management tools. Their company culture is rooted in the "democratization of real estate management," operating under the philosophy that individual owners should have access to the same caliber of risk mitigation and operational efficiency as institutional REITs.
Avail’s business model is uniquely structured to facilitate a frictionless relationship between landlord and tenant. Unlike many SaaS companies that focus solely on the B2B buyer, Avail treats the tenant experience as a primary pillar of their success. This "two-sided marketplace" approach ensures that tenants find the platform easy to use, which in turn drives higher adoption and retention rates for the landlord. Their approach to customer success is educational; they act not just as a software provider but as a regulatory and best-practices advisor for landlords who may not have legal teams to navigate complex local housing laws. This mission-driven focus on transparency and fairness in the rental market distinguishes them from competitors who may prioritize feature-density over user empowerment.
Avail Core: The foundational data orchestration engine for high-performance streaming and connectivity.
Avail Edge: A lightweight version of the platform optimized for deployment on IoT gateways and remote hardware.
Avail Cloud (SaaS): A fully managed version of the platform hosted by Avail, removing the burden of infrastructure management.
Avail Governance Suite: An add-on module specifically for advanced data lineage, cataloging, and automated compliance auditing.
Developer Edition: A free or low-cost tier designed for sandboxing and prototyping before full-scale production deployment.
Product Differentiation
Avail’s product suite is engineered for the specific lifecycle of a residential rental, with several key technical and functional differentiators:
* **Integrated Syndication & Lead Management:** Avail allows landlords to publish listings across a massive network of high-traffic sites (Zillow, Trulia, HotPads, etc.) and manage all inquiries through a centralized dashboard, significantly reducing time-to-fill for vacancies.
* **State-Specific Legal Templates:** One of Avail’s strongest differentiators is its library of lawyer-reviewed, state-specific lease agreements. These documents are not generic templates; they are digitally customizable and include all locally required disclosures and clauses, providing a level of legal compliance rarely seen in self-service tools.
* **Automated Rent Collection & Credit Reporting:** The platform automates rent payments via ACH and provides "CreditLink" functionality, which allows tenants to report their on-time payments to credit bureaus. This provides a tangible incentive for tenants to pay on time, reducing delinquency rates for the landlord.
* **Streamlined Maintenance Coordination:** The platform includes a robust maintenance tracking system that allows tenants to upload photos and videos of issues, which landlords can then share directly with contractors for quotes, creating a digital audit trail of property upkeep.
By focusing on automation and legal integrity, Avail reduces the administrative burden of property management while providing a professional interface that builds trust with tenants.
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