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Software Details
Convergia
Categories

Connectivity

Establish seamless communication and data exchange. Connect your systems, applications, and people with networking solutions, telecom, VPNs, APIs, and integration platforms.

Product Types

Wireless, Broadband, Cloud Interconnect, etc

Comprehensive connectivity solutions, including wireless, broadband, and cloud interconnect services, ensuring robust, high-speed internet access and seamless cloud integration.

Focus Industries
Interested in Convergia
Talk to a technology advisor for no cost/obligation to better understand how Convergia can be a fit for your business.
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Convergia

More Details
Convergia is a global IT and telecommunications provider offering a comprehensive suite of solutions, including cloud, connectivity, collaboration, and cybersecurity.
Convergia is a global IT and telecommunications provider offering a comprehensive suite of solutions, including cloud, connectivity, collaboration, and cybersecurity.
Overview Buying Guide

Overview

Executive Overview

Convergia delivers advanced telecom and connectivity solutions across North and Latin America. With 25+ years of experience, their regional backbone and local access options support multi-location businesses with fiber, wireless, SIP, UCaaS, IoT, and cybersecurity solutions tailored for international scalability and high availability.

Company Differentiation

  • Privately held network backbone with 99.995% availability
  • Deep network of MVNO and fiber partnerships
  • Dedicated engineering and onboarding teams

Company Demographics

Revenue
Employees
Founded
Type

Product Offerings

  • International fiber, SIP trunking, DIA, MPLS
  • UCaaS, cybersecurity, and IoT services
  • SIM-based wireless backup and last-mile connectivity
  • Aggregator of carrier services across the Americas
  • Customized billing in CAD, USD, MXN and more

Product Differentiation

  • Integrated IoT, cybersecurity, UCaaS, and fiber offerings
  • Redundant ring configuration with DWDM and IP-MPLS
  • Localized service and tailored deployment models

Buying Guide

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Differentiator
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Vendor Net Promoter Score (NPS)

NPS Score

Data provided by AVANT

Unlock NPS (Net Promoter Score) generated from Trusted Advisors, including CXponent, based on actual experiences clients have with Convergia.

Best Fit

Convergia: Your Partner for Global IT and Telecommunications Solutions

Convergia is a leading provider of cloud, connectivity, collaboration, and cybersecurity solutions, empowering businesses to optimize their operations and enhance their digital transformation journey. As a trusted technology advisor, CXponent recognizes Convergia's customer-centric approach, technical expertise, and comprehensive portfolio of solutions.

Key Features and Benefits

  • Cloud: Convergia offers a wide range of cloud solutions, including IaaS, PaaS, and SaaS, to help businesses leverage the flexibility and scalability of the cloud.
  • Connectivity: Convergia provides a variety of connectivity solutions, including SD-WAN, MPLS, and fiber optic internet, to connect businesses to the cloud and to each other.
  • Collaboration: Convergia offers a comprehensive suite of collaboration solutions, including unified communications, video conferencing, and contact center, to enable seamless communication and collaboration across various channels.
  • Cybersecurity: Convergia provides a range of cybersecurity solutions, including managed security services, threat detection and response, and data loss prevention, to protect businesses from cyberattacks.
  • Customer-Centric Approach: Convergia is dedicated to providing a personalized customer experience, with a focus on building long-term relationships and delivering exceptional service.

Technical Requirements

  • Network Connectivity: Requirements vary depending on the specific services selected, but generally include reliable internet access and sufficient bandwidth.
  • Equipment Compatibility: Convergia offers solutions compatible with various phone systems and network infrastructures.
  • Technical Expertise: Convergia's engineers can assess your technical environment and recommend the most suitable solutions.

Business Requirements

  • Clear Communication Needs: Identify your specific communication requirements, including voice, data, and internet connectivity.
  • Scalability: Consider your future growth plans and ensure the solutions can scale accordingly.
  • Budget: Define your budget and explore different pricing options with Convergia.

Use Cases

  • Businesses with Multiple Locations: Convergia's solutions can connect multiple offices and provide seamless communication.
  • Organizations with High Call Volumes: Their robust voice solutions can handle high call volumes and ensure reliable communication.
  • Companies Seeking Unified Communications: Convergia offers unified communications solutions to streamline communication and collaboration.

Qualifying Questions

  • What are your primary communication challenges?
  • What are your current and future communication needs?
  • What is your budget for communication solutions?
  • What is your preferred deployment model (cloud, on-premise, hybrid)?
  • What level of support do you require?

Implementation Timeline & Consideration

  • The implementation timeline varies depending on the complexity of the solutions and the client's specific requirements.
  • Convergia's engineers work closely with clients to ensure a smooth and efficient implementation process.

ROI & Business Impact

  • Improved communication efficiency and productivity
  • Enhanced collaboration and teamwork
  • Reduced communication costs
  • Increased business agility and scalability
  • Improved customer satisfaction

Cost Model

  • The cost model varies depending on the specific services and solutions selected.
  • Convergia offers flexible pricing options, including subscription-based and usage-based models.

Role of Decision Makers

  • IT Managers: Evaluate technical requirements and compatibility with existing infrastructure.
  • Communication Managers: Assess communication needs and identify suitable solutions.
  • Business Leaders: Define budget and ensure alignment with business objectives.

Additional Consideration & Helpful Tips

  • Consider your long-term communication needs and scalability requirements when evaluating Convergia's solutions.
  • Leverage CXponent's expertise to guide you through the selection and implementation process.
  • Take advantage of Convergia's training and support resources to maximize the value of your investment.

Next Steps

If you're looking for a trusted partner to help you navigate the complexities of business communications and managed network services, CXponent can help you explore the benefits of Convergia's solutions. Contact us today to schedule a consultation and discuss your specific needs. We'll work with you to assess your requirements, evaluate potential solutions, and guide you through the implementation process to ensure a successful outcome.

Qualifying and Technical Questions

Media

Marketing Materials

Convergia Software Details
Pan-American Connectivity and Telecom Aggregation
Categories

Connectivity

Establish seamless communication and data exchange. Connect your systems, applications, and people with networking solutions, telecom, VPNs, APIs, and integration platforms.

Wireless, Broadband, Cloud Interconnect, etc

Comprehensive connectivity solutions, including wireless, broadband, and cloud interconnect services, ensuring robust, high-speed internet access and seamless cloud integration.

Focus Industries
Interested in Convergia?
Talk to a technology advisor for no cost/obligation to better understand how Convergia can be a fit for your business.