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Software Details
Krisp
Categories

Unified Communications (UCaaS)

Streamline communication and collaboration. Integrate voice, video, messaging, and conferencing into a single platform for seamless interaction and teamwork.

Product Types

Meetings & Conferencing

Connect and collaborate with teams and clients from anywhere. Host online meetings, webinars, and conferences with tools that facilitate audio, video, and screen sharing.

Recording

Record and store customer interactions for compliance, training, and quality assurance purposes. Capture valuable insights from customer conversations to improve service and identify opportunities.

Voice Communication/VoIP

Advanced VoIP solutions that provide high-quality voice communication over the internet, offering cost savings, scalability, and a range of features for businesses of all sizes.

Integrations

Zoom

Zoom offers a reliable and scalable video-first unified communications platform, supporting video meetings, voice, chat, and webinars across devices.

Focus Industries
EU GDPR, SOC 2
Interested in Krisp
Talk to a technology advisor for no cost/obligation to better understand how Krisp can be a fit for your business.
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Krisp

More Details
Krisp provides advanced AI-powered noise cancellation technology, enabling clear, distraction-free communication for professionals and businesses globally.
Krisp provides advanced AI-powered noise cancellation technology, enabling clear, distraction-free communication for professionals and businesses globally.
Overview Buying Guide

Overview

Executive Overview

Krisp AI enhances voice-based customer support through real-time noise cancellation, accent localization, and live interpretation. With over 50 billion minutes processed monthly, Krisp improves contact center KPIs through AI tools that operate independently of the CCaaS provider.

Company Differentiation

  • Voice AI platform works with any CCaaS provider
  • Low cost, fast ROI with quantifiable KPI impact
  • Live translation and call summaries available

Company Demographics

Revenue
Employees
Founded
Type

Product Offerings

  • AI noise and background voice cancellation
  • Accent localization and live interpretation
  • Call recording and transcription APIs
  • Call summaries and meeting notes

Product Differentiation

  • 25% FCR boost, 30% cost savings, 10% lower AHT
  • Accent localization and real-time interpretation
  • API-accessible transcriptions and summaries

Buying Guide

Product Type Matrix
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Legend

Market Leader
Differentiator
At Market
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Best Fit

For organizations aiming to improve communication quality, Krisp offers an AI-powered noise-cancellation platform designed to eliminate background noise and distractions during calls. CXponent provides expert guidance to help you implement Krisp’s solutions, enhancing productivity and ensuring seamless communication experiences.

Key Features and Benefits

  • AI-Powered Noise Cancellation: Remove background noise and echoes from both ends of the call, improving clarity.
  • Voice Optimization: Enhance voice quality for more professional and effective communication.
  • Multi-Device Compatibility: Works across desktop and mobile devices, ensuring flexibility for remote and hybrid teams.
  • Seamless Integration: Compatible with popular communication platforms such as Zoom, Microsoft Teams, and Slack.
  • Real-Time Call Insights: Access analytics and metrics to monitor and improve call performance.

Technical Requirements

  • Cloud-based platform with optional desktop and mobile applications for easy access.
  • Compatible with major operating systems, including Windows, macOS, iOS, and Android.
  • Requires stable internet connection for optimal performance during calls.

Business Requirements

  • Commitment to enhancing remote and hybrid communication for team collaboration.
  • Alignment between IT and communication teams to ensure seamless integration.
  • Defined metrics for success, such as improved call clarity and reduced meeting disruptions.

Use Cases

  • Remote Work: Enable distraction-free virtual meetings and calls for distributed teams.
  • Customer Support: Ensure clear communication with customers, reducing miscommunication and improving satisfaction.
  • Education: Provide uninterrupted virtual learning experiences by eliminating background noise.

Qualifying Questions

  • What challenges do your teams face with background noise or poor call quality?
  • Which communication platforms does your organization currently use?
  • Are hybrid or remote teams a significant part of your workforce?
  • What metrics are most important for evaluating the success of communication tools?

Implementation Timeline & Considerations

  • Timeline: Implementation typically takes 1-2 weeks, including installation and user training.
  • Compatibility: Ensure Krisp is integrated with your preferred communication platforms for seamless operation.
  • Considerations: Provide training for team members to optimize the use of noise-cancellation features.

ROI and Business Impact

  • Improved Communication Clarity: Enhance call quality by eliminating distractions, leading to better collaboration and customer interactions.
  • Increased Productivity: Save time and avoid miscommunication during meetings and calls.
  • Enhanced Professionalism: Maintain a polished communication experience, improving brand perception.

Cost Model

Krisp offers a subscription-based pricing model with plans based on the number of users and features required. Options are available for small teams, enterprises, and individual users. Custom packages are offered for larger organizations or unique needs.

Roles of Decision Makers

  • IT Manager: Ensures compatibility and manages deployment across devices and platforms.
  • Operations Manager: Tracks improvements in communication clarity and team productivity.
  • Team Leads: Monitors adoption and ensures effective use of Krisp among team members.

Additional Considerations and Helpful Tips

  • Start with a trial to evaluate the impact of noise cancellation on communication clarity and productivity.
  • Leverage Krisp’s analytics to monitor call quality and identify areas for improvement.
  • Encourage teams to provide feedback on the platform to refine its implementation and usage.

Next Steps

Ready to enhance your team’s communication with Krisp? Contact CXponent for expert guidance on implementing Krisp’s AI-powered platform to achieve seamless, distraction-free interactions.

Qualifying and Technical Questions

Media

Marketing Materials

Krisp Software Details
Voice AI for Call Clarity, Accent Localization, and Real-Time Insights
Categories

Unified Communications (UCaaS)

Streamline communication and collaboration. Integrate voice, video, messaging, and conferencing into a single platform for seamless interaction and teamwork.

Meetings & Conferencing

Connect and collaborate with teams and clients from anywhere. Host online meetings, webinars, and conferences with tools that facilitate audio, video, and screen sharing.

Recording

Record and store customer interactions for compliance, training, and quality assurance purposes. Capture valuable insights from customer conversations to improve service and identify opportunities.

Voice Communication/VoIP

Advanced VoIP solutions that provide high-quality voice communication over the internet, offering cost savings, scalability, and a range of features for businesses of all sizes.

Integrations

Zoom

Zoom offers a reliable and scalable video-first unified communications platform, supporting video meetings, voice, chat, and webinars across devices.

Focus Industries
EU GDPR, SOC 2
Interested in Krisp?
Talk to a technology advisor for no cost/obligation to better understand how Krisp can be a fit for your business.