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Software Details
Ooma
Categories

Unified Communications (UCaaS)

Streamline communication and collaboration. Integrate voice, video, messaging, and conferencing into a single platform for seamless interaction and teamwork.

Product Types

Voice Communication/VoIP

Advanced VoIP solutions that provide high-quality voice communication over the internet, offering cost savings, scalability, and a range of features for businesses of all sizes.

Integrations

Spectrotel

Spectrotel is a next-generation aggregator that provides managed network solutions, including cloud communications, connectivity, security, and professional services, to optimize business outcomes for multi-location enterprises.

Focus Industries
Interested in Ooma
Talk to a technology advisor for no cost/obligation to better understand how Ooma can be a fit for your business.
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Ooma

More Details
Ooma offers a comprehensive suite of cloud-based communication solutions for businesses of all sizes, including unified communications, phone systems, SIP trunking, and POTS replacement.
Ooma offers a comprehensive suite of cloud-based communication solutions for businesses of all sizes, including unified communications, phone systems, SIP trunking, and POTS replacement.
Overview Buying Guide

Overview

Executive Overview

Ooma is a cloud communications provider delivering UCaaS, SIP, and POTS replacement via AirDial for life safety devices and hospitality properties. With 24/7 North American support, flexible deployment models, and patented failover resiliency, Ooma helps organizations modernize legacy phone infrastructure affordably and securely.

Company Differentiation

  • Smart SaaS platform with hybrid install and flexible billing
  • MFVN-compliant and white-glove hospitality deployment expertise

Company Demographics

Revenue
Employees
Founded
Type

Product Offerings

  • Ooma AirDial for Fire Alarms, Elevators, Security Phones
  • UCaaS and SIP with Microsoft Teams Integration
  • Internet and Network Connectivity

Product Differentiation

  • Patented MultiPath failover and remote monitoring via AirDial
  • Hardware + service on a single invoice

Buying Guide

Product Type Matrix
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Differentiator
At Market
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Best Fit

Ooma: Unifying Business Communications with Cloud-Based Solutions

Ooma offers a comprehensive suite of cloud-based communication solutions designed to meet the needs of modern businesses. From unified communications and phone systems to SIP trunking and POTS replacement, Ooma provides reliable and scalable solutions that enhance collaboration, improve efficiency, and reduce costs. As a trusted advisor, CXponent can help you navigate Ooma's offerings and find the perfect fit for your business requirements.

Key Features and Benefits

  • Unified Communications: Integrate voice, video, messaging, and collaboration tools into a single platform, streamlining communication and enhancing productivity.
  • Cloud Phone Systems: Replace traditional phone systems with flexible and scalable cloud solutions, reducing hardware costs and simplifying management.
  • SIP Trunking: Connect your existing phone system to the cloud, leveraging cost-effective SIP trunking for high-quality voice communication.
  • POTS Replacement: Migrate legacy systems like fire alarm panels and fax machines to reliable cloud-based solutions, ensuring compliance and business continuity.

Technical Requirements

  • Internet Connectivity: Reliable internet connection for optimal performance.
  • Device Compatibility: Compatible devices for accessing Ooma's services.
  • Network Infrastructure: Adequate network infrastructure to support voice and data traffic.

Business Requirements

  • Communication Needs Assessment: Identify your specific communication requirements and pain points.
  • Scalability and Flexibility: Choose solutions that can adapt to your changing business needs.
  • Budget and ROI: Evaluate the cost-effectiveness and potential return on investment.

Use Cases

  • Businesses with Remote Teams: Enable seamless communication and collaboration for remote and distributed workforces.
  • Organizations with High Call Volumes: Leverage scalable solutions to manage high call volumes and improve customer service.
  • Companies with Legacy Systems: Migrate legacy systems to the cloud, ensuring compliance and reducing maintenance costs.

Qualifying Questions

  • What are your primary communication challenges?
  • What are your current phone system and infrastructure capabilities?
  • What are your business objectives for communication and collaboration?
  • What is your budget and timeline for implementing a new solution?

Implementation Timeline & Consideration

  • Implementation timeline varies depending on the complexity of the project and chosen solutions.
  • Cloud phone system deployments are typically faster than traditional on-premises installations.
  • Integration with existing systems may require additional time and coordination.
  • Proper planning and communication are essential for a smooth implementation.

ROI & Business Impact

  • Reduced communication costs through efficient cloud solutions.
  • Improved operational efficiency through streamlined communication and collaboration.
  • Enhanced customer satisfaction through reliable and high-quality communication.
  • Increased scalability and flexibility to adapt to changing business needs.

Cost Model

Ooma offers flexible pricing models based on your specific needs and usage. Cloud phone systems typically involve monthly subscriptions based on the number of users and features. SIP trunking is often priced per channel, while POTS replacement solutions may involve one-time hardware costs and ongoing service fees. CXponent can help you understand Ooma's pricing and develop a cost-effective solution.

Role of Decision Makers

  • IT Managers: Evaluate technical requirements and infrastructure compatibility.
  • Communication Managers: Assess communication needs and user experience.
  • Finance Managers: Analyze budget and ROI considerations.
  • Executive Sponsors: Provide strategic guidance and decision-making support.

Additional Consideration & Helpful Tips

  • Consider your long-term communication needs and scalability requirements.
  • Evaluate the integration capabilities with your existing business applications.
  • Prioritize solutions that offer robust security and reliability features.
  • Choose a vendor with a proven track record and strong customer support.

Next Steps

If you're looking to enhance your business communication and collaboration capabilities, contact CXponent to explore how Ooma's solutions can benefit your organization. Our expert advisors can provide personalized guidance and support throughout the evaluation, implementation, and ongoing management of your Ooma services.

Qualifying and Technical Questions

Media

Marketing Materials

Ooma Software Details
POTS Replacement and UCaaS for Hospitality and Safety Devices
Categories

Unified Communications (UCaaS)

Streamline communication and collaboration. Integrate voice, video, messaging, and conferencing into a single platform for seamless interaction and teamwork.

Voice Communication/VoIP

Advanced VoIP solutions that provide high-quality voice communication over the internet, offering cost savings, scalability, and a range of features for businesses of all sizes.

Integrations

Spectrotel

Spectrotel is a next-generation aggregator that provides managed network solutions, including cloud communications, connectivity, security, and professional services, to optimize business outcomes for multi-location enterprises.

Focus Industries
Interested in Ooma?
Talk to a technology advisor for no cost/obligation to better understand how Ooma can be a fit for your business.