Console Connect by PCCW Global provides a software-defined interconnection platform for instant, private access to clouds, SaaS, and data centers worldwide.
Console Connect by PCCW Global provides a software-defined interconnection platform for instant, private access to clouds, SaaS, and data centers worldwide.
Console Connect, a division of PCCW Global, is a leading Software-Defined Interconnection (SDI) platform that has fundamentally changed how enterprises and service providers consume global connectivity. Historically rooted in the extensive telecommunications heritage of PCCW Global—one of the world's most influential Tier 1 carriers—Console Connect was launched to address the growing demand for agile, flexible, and high-performance networking in a cloud-first world.
The platform provides a "Network-as-a-Service" (NaaS) model, allowing users to bypass the public internet and establish private, secure connections to a vast ecosystem of data centers, clouds (including AWS, Azure, Google Cloud, and Oracle), and SaaS providers. With a footprint spanning over 50 countries and more than 900 data centers, Console Connect serves a diverse audience ranging from multinational corporations and financial institutions to media companies and small-to-medium enterprises requiring high-bandwidth, low-latency links.
Beyond simple point-to-point circuits, the vendor offers a comprehensive suite of networking solutions, including CloudRouter for multi-cloud networking, Edge SIM for global IoT connectivity, and an automated API for developers to integrate network provisioning directly into their applications. Since its acquisition and integration into PCCW Global, the platform has evolved from a niche interconnection tool into a global fabric that supports the critical infrastructure of the modern digital economy, emphasizing security, scalability, and on-demand consumption.
Company Differentiation
What distinguishes Console Connect as a company is its dual identity: it possesses the agility and innovative spirit of a software-defined startup, backed by the massive physical infrastructure and financial stability of PCCW Global. This "Software-Defined Interconnection" (SDI) philosophy is rooted in a culture of radical transparency and automation. Unlike traditional carriers that rely on opaque pricing and manual provisioning, Console Connect operates with an "API-first" business model, treating global connectivity as a programmable resource rather than a static utility.
Their approach to customer success is centered on the concept of self-service empowerment. They have shifted the paradigm from a traditional sales-heavy engagement to a platform-led experience where users have full control over their network resources. This philosophy extends to their ecosystem-centric view; they don't just provide a pipe, they foster a community where service providers and enterprises can discover and connect with one another instantly. This commitment to a frictionless, automated global network environment reflects a company culture that values technical excellence and operational efficiency above the industry-standard bureaucratic processes.
L2 Interconnect: High-performance, point-to-point Ethernet links for data center-to-data center or data center-to-cloud connectivity.
CloudRouter (L3): A virtualized routing engine that allows for any-to-any connectivity at the IP layer without needing physical hardware.
Internet On-Demand: Burstable, high-quality DIA (Dedicated Internet Access) provisioned via the automated fabric.
Console Connect Wireless: Global IoT connectivity with a unified management SIM for assets moving across borders.
Edge Port: Options for smaller businesses or remote sites to connect to the fabric via partner last-mile providers.
Product Differentiation
The primary product differentiator for Console Connect is its ownership of the underlying Tier 1 global IP backbone. While many SD-WAN or NaaS (Network-as-a-Service) providers act as overlays on the public internet or lease capacity from others, Console Connect offers a private, high-performance fabric where the software layer and the physical fiber are integrated. This results in superior latency, security, and performance guarantees that purely virtual providers cannot match.
Key technical advantages include:
- **Instant Provisioning:** Users can spin up Layer 2 and Layer 3 connections between over 900 data centers globally in seconds via a web portal or API.
- **CloudRouter®:** A unique virtual routing capability that enables multi-cloud and cloud-to-cloud connectivity without the need to backhaul traffic to a physical router or data center.
- **The Ecosystem:** A built-in marketplace of hundreds of certified SaaS, PaaS, and IoT partners that are "one click" away, significantly reducing the complexity of hybrid-cloud architectures.
- **Edge SIM:** A converged connectivity solution that links mobile IoT devices directly to the private network fabric, bypassing the public internet for end-to-end security.
The platform’s innovation lies in its ability to abstract the complexity of BGP (Border Gateway Protocol) and physical cross-connects into a simple, elegant user interface, making global networking accessible to DevOps and IT teams who may not be specialized network engineers.
Media
PCCW Global | Console Connect Software Details
PCCW Global | Console Connect: On-Demand Cloud Interconnection
