Powernet provides comprehensive managed IT, voice, data, and security solutions for multi-site enterprises, offering a single point of accountability for complex tech.
Powernet provides comprehensive managed IT, voice, data, and security solutions for multi-site enterprises, offering a single point of accountability for complex tech.
Powernet is a premier managed services provider (MSP) and telecommunications firm headquartered in Cincinnati, Ohio. With over 30 years of experience in the industry, the company has evolved from a long-distance provider into a comprehensive technology partner for small-to-medium businesses (SMBs), large enterprises, and multi-unit residential developments. Powernet specializes in delivering a converged suite of services including high-speed internet, voice (UCaaS/SIP), managed IT, and robust cybersecurity solutions.
The company serves a diverse range of industries, with particular expertise in healthcare, education, retail, and multi-dwelling units (MDUs). Powernet’s market presence is defined by its ability to provide nationwide coverage while maintaining the personalized service of a boutique provider. Their core mission is to enable organizations to communicate more effectively and securely by providing the foundational technology infrastructure required for modern business operations. By managing everything from the physical circuit to the cloud application, Powernet allows its clients to focus on their core business objectives rather than the complexities of their IT environment. In recent years, Powernet has expanded its focus toward digital transformation, helping legacy businesses migrate to cloud-based communications and secure, software-defined networking.
Company Differentiation
Powernet distinguishes itself through a "people-first" culture that emphasizes long-term partnerships over transactional sales. Unlike massive, impersonal telecommunications conglomerates, Powernet operates with the agility of a mid-market specialist, offering a high-touch service model where clients have direct access to engineering and executive leadership. Their business model is built on stability and reliability; as a woman-owned business with decades of experience, they prioritize sustainable growth and consistent service delivery.
The company’s philosophy centers on the idea that technology should be a bridge, not a barrier. This is reflected in their approach to customer success, which includes dedicated account management and a domestic support team that understands the nuances of complex, multi-site deployments. Powernet’s organizational uniqueness lies in its ability to act as a single point of accountability for a client’s entire technology stack—from the physical cabling in the walls to the cloud-based security software protecting the data—eliminating the "vendor finger-pointing" common in fragmented IT environments.
Managed Services: 24/7 NOC monitoring, IT project management, and hardware-as-a-service (HaaS) for a simplified monthly fee.
Product Differentiation
Powernet’s product portfolio is characterized by its "Full-Stack" integration, combining traditional telecommunications with modern managed IT and cybersecurity. While many vendors offer either ISP services or MSP services, Powernet bridges this gap by owning and managing the underlying infrastructure while providing the overlay of managed services.
Key product differentiators include:
* **Unified Managed Services:** A holistic suite that includes SD-WAN, UCaaS, and managed Wi-Fi, all monitored through a centralized operations center.
* **Custom Infrastructure Solutions:** The ability to design and implement specialized hardware solutions, including multi-family housing (MDU) Wi-Fi and large-scale public venue connectivity.
* **Integrated Security:** Powernet embeds security into the network layer, ensuring that voice and data traffic are protected by enterprise-grade firewalls and endpoint protection as a standard part of the connectivity package.
* **Carrier-Neutral Connectivity:** As both a provider and a broker of bandwidth, they can aggregate the best available local access circuits to ensure maximum uptime and redundancy for distributed enterprises.
Their technical advantage lies in their ability to simplify complex, disparate systems into a single, manageable interface, reducing the total cost of ownership and operational overhead for IT departments.
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Powernet Software Details
Powernet: Managed IT Services & Custom Telecom Solutions
