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Software Details
Tangoe
Categories

Business Operations

Centralize and optimize core business functions. From project management and financial planning to HR and supply chain, this category covers the software that keeps your business running smoothly.

Product Types

Financial Management Systems

Manage your finances efficiently and effectively. Track income and expenses, generate invoices, and manage budgets with accounting and financial management solutions.

Supply Chain Management

Integrated solutions for managing and optimizing the end-to-end supply chain process, from procurement to delivery, ensuring efficiency, transparency, and cost savings.

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Tangoe

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Tangoe provides AI-powered IT expense and asset management solutions, optimizing telecom, mobile, and cloud services for global enterprises.
Tangoe provides AI-powered IT expense and asset management solutions, optimizing telecom, mobile, and cloud services for global enterprises.
Overview Buying Guide

Overview

Executive Overview

Tangoe is a global leader in IT Expense Management (ITEM), specializing in cost optimization across telecom, mobility, and cloud. With $15B+ in managed spend and deep FinOps tools, Tangoe simplifies invoice management, provisioning, and cost control for large global enterprises.

Company Differentiation

  • 70+ patents and global coverage across 200+ countries
  • End-to-end solution for TEM, mobility, and cloud from one platform

Company Demographics

Revenue
Employees
Founded
Type

Product Offerings

  • Telecom Expense Management (TEM)
  • Managed Mobility Services (UEM, DaaS, AppleCare)
  • Cloud Expense Management for SaaS, IaaS, UCaaS
  • IT Asset Inventory, Invoice Management, Audit

Product Differentiation

  • AI-powered automation for invoice, asset, and vendor management

Buying Guide

Product Type Matrix
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Vendor Net Promoter Score (NPS)

NPS Score

Data provided by AVANT

Unlock NPS (Net Promoter Score) generated from Trusted Advisors, including CXponent, based on actual experiences clients have with Tangoe.

Best Fit

For businesses aiming to manage telecom expenses, mobility, and cloud service costs, Tangoe provides a comprehensive platform for expense management and global telecom operations. CXponent offers expert advice in implementing Tangoe’s solutions to control costs and improve operational efficiency.

Key Features and Benefits

  • Telecom Expense Management (TEM): Tangoe provides a comprehensive TEM platform that helps businesses manage and optimize telecom expenses, ensuring cost savings through accurate billing, contract compliance, and usage monitoring.
  • Mobility Management: Tangoe offers end-to-end mobility management services, enabling businesses to manage mobile devices, optimize data usage, and control mobile-related expenses across their workforce.
  • Cloud Expense Management: Tangoe extends its expense management capabilities to the cloud, allowing businesses to track and optimize cloud service costs, including SaaS, IaaS, and PaaS platforms.
  • Inventory and Asset Management: Tangoe helps businesses maintain a comprehensive inventory of telecom assets, including devices, contracts, and services, ensuring accurate tracking and reporting.
  • Global Capabilities: Tangoe’s platform supports global telecom and mobility management, enabling businesses to manage expenses, services, and assets across multiple countries and regions.

Technical Requirements

  • Cloud-Based Platform: Tangoe operates as a cloud-hosted platform, requiring reliable internet access and compatible devices to manage telecom, mobility, and cloud expenses effectively.
  • Integration Capabilities: Tangoe integrates with ERP, HR, and financial systems, enabling unified data management and expense tracking across telecom, mobility, and cloud services.
  • Security & Compliance: Tangoe adheres to industry-standard security protocols, including SOC 2 and GDPR, ensuring the protection of sensitive financial and telecom data.
  • Telecom and Cloud Service Access: Businesses need to provide access to their telecom providers and cloud services for accurate tracking, cost optimization, and reporting.

Business Requirements

  • Telecom Expense Optimization Needs: Businesses looking to optimize their telecom expenses, including wireless, fixed, and VoIP services, will benefit from Tangoe’s TEM platform.
  • Mobility Management and Cost Control: Companies with large mobile workforces that need to manage devices, monitor data usage, and control mobile expenses should consider Tangoe’s mobility management services.
  • Cloud Cost Management Focus: Organizations that need to track and optimize cloud service expenses, such as SaaS and IaaS costs, will find value in Tangoe’s cloud expense management tools.
  • Global Telecom and Mobility Management: Ensure that Tangoe’s platform integrates smoothly with your global operations, enabling centralized management of telecom and mobility services across regions.

Use Cases

  • Telecom Expense Management: Tangoe helps businesses track and optimize telecom expenses, ensuring accurate billing, contract compliance, and cost savings across fixed, wireless, and VoIP services.
  • Mobility Management for Enterprises: Tangoe’s mobility management services enable businesses to control mobile device usage, reduce mobile-related expenses, and ensure compliance with corporate policies.
  • Cloud Expense Optimization: Tangoe’s platform provides visibility into cloud service usage and costs, allowing businesses to optimize spending on SaaS, IaaS, and PaaS platforms.
  • Global Telecom and Mobility Asset Tracking: Tangoe helps businesses manage their global telecom and mobility assets, ensuring accurate tracking of devices, services, and expenses across multiple regions.

Qualifying Questions

  • Does your business need a comprehensive platform to optimize telecom expenses, including wireless, fixed, and VoIP services?
  • Are you looking to manage mobile devices, monitor data usage, and control mobile-related expenses across your workforce?
  • Do you require cloud expense management tools to track and optimize spending on SaaS, IaaS, and PaaS platforms?
  • Is it important for your business to manage telecom and mobility assets globally, ensuring consistent tracking and cost optimization across regions?

Implementation Timeline & Considerations

  • Deployment Time: Tangoe’s platform can typically be implemented within 8-12 weeks, depending on the complexity of telecom and mobility services and the level of global operations.
  • Considerations: Ensure that your IT, finance, and operations teams are involved in the deployment process to configure expense management workflows, integrate with financial systems, and optimize telecom and mobility costs.
  • Security & Compliance: Verify that Tangoe’s security protocols and compliance certifications align with your organization’s regulatory requirements for financial data protection and telecom management.

ROI and Business Impact

  • Cost Savings on Telecom and Mobility: Tangoe’s platform helps businesses reduce telecom and mobility expenses through cost optimization, accurate billing, and contract compliance, leading to significant cost savings.
  • Improved Visibility and Control: Tangoe provides businesses with better visibility into their telecom, mobility, and cloud expenses, allowing for more effective cost control and financial planning.
  • Global Telecom and Mobility Management: Tangoe’s global capabilities enable businesses to manage telecom and mobility assets and expenses across multiple regions, ensuring consistent and efficient operations.
  • Enhanced Financial Reporting: Tangoe’s platform integrates with financial systems, providing accurate and detailed reporting on telecom, mobility, and cloud expenses, improving overall financial management.

Cost Model

Tangoe offers subscription-based pricing based on the number of users and the level of telecom, mobility, and cloud expense management services required. Pricing scales with the size of the organization and the complexity of global telecom operations. Custom pricing is available for large enterprises with extensive telecom and mobility management needs.

Roles of Decision Makers

  • Finance Leaders: Oversee the deployment of Tangoe’s telecom expense management tools to ensure alignment with cost-saving goals and improved financial visibility.
  • IT Leaders: Manage the integration of Tangoe’s platform with telecom providers, cloud services, and financial systems, ensuring accurate tracking and optimization of telecom and cloud expenses.
  • Operations Managers: Use Tangoe’s mobility management services to control mobile device usage, optimize data costs, and ensure compliance with corporate mobility policies.
  • Compliance Officers: Ensure that Tangoe’s platform meets the organization’s data protection and regulatory compliance standards for telecom and financial data management.

Additional Considerations & Helpful Tips

  • Telecom Expense Optimization Strategy: Develop a strategy for optimizing telecom expenses using Tangoe’s platform, focusing on accurate billing, contract compliance, and cost-saving opportunities.
  • Mobility Management Planning: Leverage Tangoe’s mobility management services to control mobile device usage and reduce expenses across your mobile workforce.
  • Cloud Cost Management Strategy: Implement Tangoe’s cloud expense management tools to gain visibility into SaaS, IaaS, and PaaS spending and optimize cloud costs effectively.
  • Global Telecom and Mobility Coordination: Ensure that Tangoe’s platform is configured to manage telecom and mobility services globally, improving consistency and cost efficiency across regions.

Next Steps

Looking to optimize telecom, mobility, and cloud expenses with Tangoe’s platform? CXponent can help you assess your needs and implement Tangoe’s solutions. Contact us today to get started.

Qualifying and Technical Questions

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Marketing Materials

Tangoe Software Details
AI-Powered IT Expense & Asset Management for Telecom, Mobile & Cloud
Categories

Business Operations

Centralize and optimize core business functions. From project management and financial planning to HR and supply chain, this category covers the software that keeps your business running smoothly.

Financial Management Systems

Manage your finances efficiently and effectively. Track income and expenses, generate invoices, and manage budgets with accounting and financial management solutions.

Supply Chain Management

Integrated solutions for managing and optimizing the end-to-end supply chain process, from procurement to delivery, ensuring efficiency, transparency, and cost savings.

Focus Industries
Interested in Tangoe?
Talk to a technology advisor for no cost/obligation to better understand how Tangoe can be a fit for your business.