Altafiber provides high-speed fiber connectivity and integrated IT solutions for enterprises, delivering reliable regional infrastructure and managed services.
Altafiber provides high-speed fiber connectivity and integrated IT solutions for enterprises, delivering reliable regional infrastructure and managed services.
Altafiber, formerly known as Cincinnati Bell, is a leading provider of integrated communications and technology solutions. With a history spanning over 150 years, the company has evolved from a traditional telephony provider into one of the premier fiber-based service providers in North America. Headquartered in Cincinnati, Ohio, Altafiber serves a diverse range of customers, from residential consumers to large-scale enterprises and government entities.
The company’s primary focus is the expansion of its high-speed fiber-optic network, which serves as the foundation for its comprehensive service portfolio. For enterprise clients, Altafiber offers a wide array of mission-critical services, including high-capacity internet, Ethernet, and wavelength services. Their business solutions extend into sophisticated IT areas such as SD-WAN, Unified Communications as a Service (UCaaS), and managed cloud services.
Through its subsidiary, OnX Canada, and other strategic acquisitions, Altafiber has expanded its geographic footprint and technical capabilities, now providing complex data center and hybrid cloud solutions across the United States and Canada. This expansion signifies their transition from a regional utility to a North American technology leader. The company is currently backed by Macquarie Asset Management, providing them with the significant capital necessary to accelerate fiber deployment and stay ahead of the increasing demand for bandwidth and digital transformation services.
Company Differentiation
Altafiber distinguishes itself through a unique blend of heritage and agility. As a legacy carrier that successfully transitioned into a modern technology powerhouse, the company maintains a "community-first" philosophy that is often missing from national telecommunications giants. Their business model is built on heavy capital investment in regional infrastructure, ensuring they own the "last mile" of connectivity, which allows for superior quality control and service reliability.
Culturally, Altafiber operates with a high-touch customer success model. Unlike larger competitors that rely heavily on automated support, Altafiber emphasizes local presence and dedicated account management for enterprise clients. Their philosophy centers on being a "consultative partner" rather than a mere utility provider. This is evidenced by their investment in local tech ecosystems and their commitment to bridging the digital divide in the regions they serve. By combining the deep resources of a large corporation with the personalized service of a regional provider, they offer a "best-of-both-worlds" scenario for businesses that require high-availability infrastructure and responsive support teams.
Business Fiber: High-speed internet packages ranging from 100Mbps to 10Gbps+ with symmetric speeds.
Enterprise Fiber (DIA): Dedicated, non-shared bandwidth with guaranteed performance and 24/7 support.
Managed SD-WAN: Utilizing platforms like Velocloud or Fortinet to provide intelligent path selection and network visibility.
Hosted Voice & UCaaS: Cloud-based phone systems featuring mobile apps, video conferencing, and CRM integration.
Managed Security: End-to-end protection including firewalls, antivirus, and vulnerability scanning.
Smart Biz: A bundled solution for small businesses including Wi-Fi, security, and internet.
Product Differentiation
The core of Altafiber’s product advantage lies in its dense, state-of-the-art fiber-to-the-premises (FTTP) network. Unlike hybrid-fiber coaxial systems used by many cable providers, Altafiber’s symmetrical upload and download speeds provide a critical technical advantage for businesses utilizing cloud-heavy workflows, VoIP, and large-scale data transfers.
Beyond raw connectivity, their product suite is highly integrated. Key differentiators include:
- **Smart City & IoT Solutions:** They offer specialized infrastructure for municipalities and large campuses, integrating sensors and public Wi-Fi with backhaul connectivity.
- **Advanced Networking:** Their SD-WAN and SASE offerings allow businesses to manage distributed workforces with high security and low latency, leveraging the provider's own core network for better performance.
- **Unified Communications (UCaaS):** By integrating voice and collaboration tools directly into their fiber backbone, they reduce jitter and packet loss compared to over-the-top (OTT) solutions.
- **Managed Security:** Their security operations center (SOC) provides proactive monitoring that is natively integrated with the client’s transport layer, offering a holistic defense strategy that spans from the physical wire to the cloud application.
Their innovation focus currently targets edge computing and private 5G, positioning them to support the next generation of low-latency enterprise applications.
Media
Altafiber Software Details
Altafiber: High-Performance Fiber Internet & Business Solutions
