Claro Enterprise Solutions provides global managed ICT services, specializing in cybersecurity, cloud, and connectivity for multinationals across the Americas.
Claro Enterprise Solutions provides global managed ICT services, specializing in cybersecurity, cloud, and connectivity for multinationals across the Americas.
Claro Enterprise Solutions (CES), a subsidiary of América Móvil, is a leading global provider of Managed Information and Communication Technology (ICT) solutions. Headquartered in Florida, CES serves as the enterprise arm for one of the world’s largest telecommunications companies, leveraging a vast network infrastructure that spans across the Americas and Europe. The company specializes in delivering integrated solutions that include Cybersecurity, Cloud Services, Connectivity, and the Internet of Things (IoT).
CES is primarily focused on serving medium-to-large enterprises and multinational corporations that require robust, scalable, and secure digital transformation tools. Their market presence is particularly strong in the United States and Latin America, where they act as a strategic bridge for companies expanding across borders. The company’s history is rooted in the evolution of telecommunications into comprehensive digital services; while they began with a focus on voice and data, they have pivoted aggressively into managed security and cloud integration to meet the demands of the modern distributed workforce.
Today, Claro Enterprise Solutions operates as a technology integrator. Their core business focus is helping organizations navigate the complexities of global digital infrastructure. By providing managed services, they allow their clients to offload the day-to-day management of IT environments, focusing instead on their core business objectives. Their portfolio includes high-capacity internet, SD-WAN, private cloud hosting, and a comprehensive suite of cybersecurity services ranging from threat intelligence to managed firewall services.
Company Differentiation
Claro Enterprise Solutions (CES) distinguishes itself through its identity as a global powerhouse with a local, consultative touch. As a subsidiary of América Móvil, one of the world's largest telecommunications entities, CES possesses a massive infrastructure and financial stability that few competitors can match. However, their business model is intentionally designed to bypass the "big telco" bureaucracy. They operate with a boutique-style customer success framework, assigning dedicated experts to guide clients through the entire technology lifecycle—from initial assessment and design to implementation and ongoing management.
Their philosophy is rooted in the concept of being a "single point of contact" for complex global operations. This approach reduces the vendor fatigue common in large enterprises by consolidating connectivity, security, and cloud services under one roof. Furthermore, CES places a heavy emphasis on cultural and operational fluency across the Americas. Their ability to bridge the gap between North American business requirements and Latin American infrastructure makes them an indispensable partner for multinational corporations with a footprint across the Western Hemisphere. They prioritize long-term partnership over transactional sales, evidenced by their heavy investment in managed services and proactive security monitoring.
Cloud & Data Center: Colocation services, Private Cloud, and Hybrid Cloud orchestration.
IoT & Industry 4.0: Asset tracking, smart lighting, fleet management, and customized industrial IoT solutions.
Collaboration: Hosted PBX, Microsoft Teams integration, and full-stack UCaaS platforms.
Managed IT: Desktop-as-a-Service (DaaS), Managed Backup, and Disaster Recovery as a Service (DRaaS).
Product Differentiation
The Claro Enterprise Solutions product portfolio is defined by the integration of global connectivity with advanced software-defined networking and security. Unlike standalone software vendors, CES provides the underlying network infrastructure combined with managed "over-the-top" services. A primary differentiator is their Secure SD-WAN and SASE (Secure Access Service Edge) offerings, which leverage América Móvil’s Tier 1 global backbone to ensure lower latency and higher reliability than providers relying solely on the public internet.
In the cybersecurity realm, CES goes beyond reselling tools by operating state-of-the-art Security Operations Centers (SOCs) that provide 24/7/365 monitoring and incident response. Their "Cyber-Physical" approach is also unique, integrating physical security technology—such as intelligent video analytics and thermal imaging—with traditional IT security to provide a holistic safety ecosystem for industries like retail and manufacturing. Additionally, their IoT and Asset Management solutions are highly specialized, offering deep vertical integration for logistics and supply chain monitoring. By combining these disparate technologies into a unified management portal, CES provides organizations with a "single pane of glass" view of their entire digital and physical operational landscape, an advantage that simplifies management for lean IT teams.
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Claro Enterprise Solutions Software Details
Claro Enterprise Solutions: Scalable IT & Cybersecurity Services
