Steadfast provides high-performance cloud, colocation, and managed IT services for mid-market enterprises requiring high-availability hosting and expert support.
Steadfast provides high-performance cloud, colocation, and managed IT services for mid-market enterprises requiring high-availability hosting and expert support.
Steadfast is a premier provider of managed infrastructure services, specializing in high-availability cloud hosting, colocation, and managed IT solutions. Founded in 1998 and headquartered in Chicago, Illinois, the company has evolved from a local web hosting provider into a sophisticated infrastructure partner for mid-market enterprises and data-driven organizations. Steadfast operates primarily out of top-tier data centers in Chicago and New Jersey, providing a robust backbone for businesses that cannot afford downtime.
The company’s core service offerings include Managed Cloud (Public, Private, and Hybrid), Bare Metal Dedicated Servers, and professional Colocation services. Their market presence is particularly strong within industries that demand high security and strict uptime requirements, such as financial services, healthcare, e-commerce, and professional services. Steadfast has built its reputation on the "Consultative Infrastructure" model, where they move beyond the role of a mere utility provider to act as a strategic extension of a client's internal IT team. By focusing on high-performance hardware, redundant network architecture, and a deep layer of managed services, Steadfast addresses the complexities of modern IT environments, including disaster recovery, security compliance, and complex migrations.
Company Differentiation
Steadfast distinguishes itself through a "customer-first, engineering-led" culture that prioritizes technical excellence over aggressive sales tactics. Unlike massive commodity cloud providers where support is often tiered and impersonal, Steadfast operates on a high-touch business model. Their philosophy is built on the belief that infrastructure is only as good as the people managing it. This is reflected in their "Always On" support commitment, which ensures that customers have direct access to experienced engineers who understand their specific environment, rather than first-level triage agents.
The company maintains a boutique-level focus on customer success, characterized by long-term partnerships and a consultative approach to growth. Their business model avoids the "one-size-fits-all" trap by maintaining the flexibility to create bespoke hybrid environments that larger competitors often refuse to support. This dedication to flexibility and reliability has fostered a culture of extreme accountability, where the company takes full ownership of the uptime and performance of the critical systems they manage.
Managed Cloud: Public, Private, and Bare Metal Cloud options tailored for scalability and ease of management.
Dedicated Servers: Fully customizable physical servers with a wide range of CPU, RAM, and NVMe/SSD storage options.
Colocation: Flexible space from single 1U slots to private cages, featuring high-density power options.
Managed Services: A suite of 'IT-as-a-Service' offerings including OS management, database administration, and security monitoring.
Cloud Storage: Scalable, redundant block and object storage solutions for data-intensive applications.
Disaster Recovery as a Service (DRaaS): Automated failover solutions to keep applications running during site-wide disasters.
Product Differentiation
Steadfast’s product portfolio is defined by its hybrid-first architecture and enterprise-grade reliability. While many providers push customers exclusively toward public cloud, Steadfast excels in creating seamless integrations between private cloud, bare metal servers, and colocation services. Their VMware-based cloud environments are built on high-performance hardware, featuring redundant 10Gbps networking and all-flash storage arrays as standard, ensuring low latency and high throughput for data-intensive applications.
Key technical differentiators include:
- **Redundant Network Infrastructure:** A multi-homed BGP network with diverse fiber paths and premium carriers, providing superior uptime and global reach.
- **Customizable Managed Services:** Beyond simple hosting, their managed services layer includes advanced security patching, proactive monitoring, and disaster recovery as a service (DRaaS) tailored to specific compliance needs like HIPAA or PCI-DSS.
- **Strategic Data Center Locations:** By operating out of premier facilities in Chicago and New Jersey, they offer strategic geographic advantages for financial services and healthcare organizations requiring low-latency access to major North American markets.
- **Hardware Agnostic Flexibility:** They offer the ability to mix legacy hardware with modern cloud instances, a capability that is increasingly rare in a market dominated by standardized public cloud offerings.
Media
Steadfast Software Details
Secure Managed Cloud Hosting & IT Infrastructure by Steadfast
