Costly Hidden Expenses of Software Sales
We’ve helped a lot of clients buy new technology. In our experience, there are 6 main causes of hidden expenses in contact center...
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We’ve helped a lot of clients buy new technology. In our experience, there are 6 main causes of hidden expenses in contact center...
Joe Rice
September 26, 2023
DaaS, also known as Digital Workspace, Digital Desktop, or Cloud Desktop, is a virtual desktop delivered to end-users over the...
Joe Rice
August 31, 2023
Buying enterprise tech takes a lot more than just comparing prices online during Cyber Monday. It’s a full-scale project, full of...
Joe Rice
August 23, 2023
Technology advisors are firms that continually research and evaluate every cloud vendor. A good advisor is able to align business...
Joe Rice
August 10, 2023
...One of the biggest challenges for part-time buyers is navigating the complex web of stakeholders involved in any large purchase...
Joe Rice
April 13, 2023
When it comes to finding the right technology for your company, there are two major components from CXponent’s perspective in...
Joe Rice
April 06, 2023
...The key to building alignment between stakeholders during a buying cycle is validation and consensus-building. Validation helps...
Joe Rice
March 30, 2023
If you want to build a call center that consistently delivers outstanding customer results and furthers the relationship with your...
Joe Rice
March 21, 2023
Trust. It is a funny word. It is one of those words that is almost impossible to define without using the word itself. It is also...
Joe Rice
March 14, 2023