Costly Hidden Expenses of Software Sales
We’ve helped a lot of clients buy new technology. In our experience, there are 6 main causes of hidden expenses in contact center...
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We’ve helped a lot of clients buy new technology. In our experience, there are 6 main causes of hidden expenses in contact center...
Joe Rice
September 26, 2023
In our experience, companies often spend a huge amount of effort choosing a new technology to purchase while glossing over key...
Joe Rice
September 07, 2023
Buying enterprise tech takes a lot more than just comparing prices online during Cyber Monday. It’s a full-scale project, full of...
Joe Rice
August 23, 2023
Technology advisors are firms that continually research and evaluate every cloud vendor. A good advisor is able to align business...
Joe Rice
August 10, 2023
A successful CX transformation involves more than just implementing new technology. One of the key factors of any CX project is...
Joe Rice
December 05, 2022
It sounds like a simple question, and you’re probably thinking: Yes, of course, I do! The business is operating, my staff is...
Joe Rice
December 02, 2022
In today's digital age, customers interact with brands through various channels including social media, live chat, phone, and...
Joe Rice
December 01, 2022
If you work in tech, you’re no stranger to acronyms. Some are commonplace (it’s pronounced “gif”) some are redundant (SD-WAN...
Joe Rice
November 01, 2022
Dominic Pasta has a lot of knowledge when it comes to technology transformations. With experience at Groupon, Rocket Mortgage, and...
Joe Rice
October 31, 2022