Picture it: Sicily 1912. Just kidding. But we will be channeling our inner Sophia Petrillo from Golden Girls to set the scene. Picture it: The world 2022. Your website is down and your customers can’t get the answers they are looking for. You finally pinpoint the...
Mapping it Out: How to Navigate the Wilderness of IT Change Management
Have you ever been in charge of planning a family trip? It’s exhausting! Sure, it may start out great. Where should you go? What should you do when you get there? But then there are the details. How many days will you be away? What date works for everyone? How will...
Top Five Best Practices for Replacing Your Phone Systems with Microsoft Teams
Top Five Best Practices For Replacing Your Phone Systems with Microsoft Teams If you haven’t moved to a cloud-based Unified Communications system, we have one question for you – why not? Remote work is growing more common and companies need to adapt. Additionally,...
The Problem with Self-Serve Only Purchasing Practices
According to Gartner, 44% of millennials – who now make up the largest demographic in the workforce, prefer a completely sales-rep-free environment when buying technology. Even before the pandemic, B2B buyers were already conducting over 80% of their research prior to...
Our Take on 8×8 Acquiring Fuze
Since the beginning of the pandemic, companies have recognized the need to offer complete product suites across UCaaS and CCaaS as well as full integration with core client applications. Now over a year later, this transformation has become a requisite for...
The Essential Guide to Building a Buyer-Centric Decision Process
If you’ve been on a buying committee for an enterprise tech solution, chances are high that you’ve experienced buyer’s remorse at some point. It’s easy to understand why - the process of purchasing enterprise technology can be overwhelming and daunting. There...