by Joe Rice | Mar 29, 2022 | Change Management, Collaboration, Deployment, Design, Finance, Marketplace and Vendor Navigation, Planning, Selection
First off, let’s note that no one just “buys IT”. That’s a laughable oversimplification. No one just walks into Best Buy and buys a new CCaaS solution after chatting to a Geek Squad member for 15 minutes. If only it were that simple. A corporate IT purchase is a...
by Joe Rice | Feb 21, 2022 | Marketplace and Vendor Navigation, Planning
Last month, ThreatConnect Inc. released its report on cybersecurity trends from 2021 and threats in 2022. To save you some time, here are the two main takeaways: Data breaches grew at an alarming rate in 2021. Staff turnover, burnout, and skill shortages pose the...
by Joe Rice | Jan 21, 2022 | Cloud Security, Marketplace and Vendor Navigation, Selection
Picture it: Sicily 1912. Just kidding. But we will be channeling our inner Sophia Petrillo from Golden Girls to set the scene. Picture it: The world 2022. Your website is down and your customers can’t get the answers they are looking for. You finally pinpoint the...
by Joe Rice | Jan 3, 2022 | Marketplace and Vendor Navigation, Planning
Top Five Best Practices For Replacing Your Phone Systems with Microsoft Teams If you haven’t moved to a cloud-based Unified Communications system, we have one question for you – why not? Remote work is growing more common and companies need to adapt. Additionally,...
by Joe Rice | Dec 23, 2021 | Marketplace and Vendor Navigation, Planning
According to Gartner, 44% of millennials – who now make up the largest demographic in the workforce, prefer a completely sales-rep-free environment when buying technology. Even before the pandemic, B2B buyers were already conducting over 80% of their research prior to...
by Joe Rice | Dec 16, 2021 | Marketplace and Vendor Navigation, Selection
Since the beginning of the pandemic, companies have recognized the need to offer complete product suites across UCaaS and CCaaS as well as full integration with core client applications. Now over a year later, this transformation has become a requisite for...