We wish buying tech was as simple as vendors claim it to be. Apparently, all you need to do is complete a few demos, pick a provider, pay an implementation fee, and bam! – you’re up and running. But it’s never that quick and easy. Often, software sales get stuck...
DDoS Attack Anxiety: Is Your Infrastructure Ready to Handle Something This Big?
DDoS have been around for a while, but that doesn’t make them any less devastating. Since 1999, companies like Sony and US Bank have been brought to a standstill by these coordinated assaults on their network. While we hear about the attacks on large corporations,...
Mapping it Out: Navigating the Wilderness of IT Change Management
Planning an IT implementation is like planning a family vacation: exhausting. Sure, everyone has the same goal (relax on the beach; do some hiking; launch a cloud-based CCaaS solution), and you start by choosing a destination (Jackson Hole, San Diego, IT security...
What is Desktop as a Service (DaaS) and Why Should You Care?
DaaS, also known as Digital Workspace, Digital Desktop, or Cloud Desktop, is a virtual desktop delivered to end-users over the internet. It’s quickly becoming a viable alternative to the more old school, in-house Virtual Desktop Infrastructure (VDI). DaaS has a number...
Three Tips to Escape the Chaos of Buying Tech
Buying enterprise tech is like an escape room. Coworkers are all convinced they know the right way to escape the room (purchase and implement a new product). There’s a ticking timer constantly reminding you how far behind you are. You’re never sure if you’re on the...
How to Revolutionize your IT Organization with a Culture Map
Remote work is here to stay. According to Forbes, over 40% of the American workforce is either hybrid or fully remote. These numbers are only increasing, and projections indicate that over 32 million Americans will have hybrid/remote jobs by 2025. And studies show...
The Part-Time Buyer’s Dilemma
Being a part-time buyer can be an overwhelming task, especially when tasked with making a large purchase for your organization without the full-time resources and expertise to rely on. It can be stressful to balance executive expectations and team delivery, and to...
Needs & Values – How We Match Clients and Vendors In The Buying Process
When it comes to finding the right technology for your company, there are two major components from CXponent’s perspective in ensuring a good match and therefore a successful buying cycle - making sure there is harmony between the needs and values of our client...
Building Transparent Alignment During the Buying Cycle
When it comes to technology buying decisions, there are a few major groups that need to be aligned in order for the process to go smoothly. These include (but aren’t limited to) CTOs, VP of Operations, Finance, and IT buyers. The challenge is in getting everyone on...