The Part-Time Buyer’s Dilemma
...One of the biggest challenges for part-time buyers is navigating the complex web of stakeholders involved in any large purchase...
Resource Center
...One of the biggest challenges for part-time buyers is navigating the complex web of stakeholders involved in any large purchase...
Joe Rice
April 13, 2023
When finding the right technology for your company, one must ensure harmony between the needs and values of our client partners...
Joe Rice
April 06, 2023
...The key to building alignment between stakeholders during a buying cycle is validation and consensus-building. Validation helps...
Joe Rice
March 30, 2023
If you want to build a call center that consistently delivers outstanding customer results and furthers the relationship with your...
Joe Rice
March 21, 2023
Trust. It is a funny word. It is one of those words that is almost impossible to define without using the word itself. It is also...
Joe Rice
March 14, 2023
No tech implementation is seamless. No matter how realistic the expectations, most people hit a point where realize they need...
Joe Rice
March 09, 2023
There are over around 150,000 B2B SaaS companies in the market, each vying for your attention. Forrester estimates that the number...
Joe Rice
January 04, 2023
Implementing a new contact center platform is truly something that can make or break your career. If you launch the right...
Joe Rice
December 13, 2022
To successfully execute your Customer Experience strategies, good technology vendor relationships are just as important as good...
Joe Rice
December 05, 2022