by Joe Rice | Apr 20, 2022 | Change Management, Deployment, Design, Finance, Planning, Selection
Change is hard, so getting to the root of the problem of why you aren’t making progress is key. Take our quiz and find out what kind of blockers of change your organization is dealing with. 1. Your employees tend to: A. Have good ideasB. Work well togetherC....
by Joe Rice | Mar 29, 2022 | Change Management, Collaboration, Deployment, Design, Finance, Marketplace and Vendor Navigation, Planning, Selection
First off, let’s note that no one just “buys IT”. That’s a laughable oversimplification. No one just walks into Best Buy and buys a new CCaaS solution after chatting to a Geek Squad member for 15 minutes. If only it were that simple. A corporate IT purchase is a...
by Joe Rice | Feb 28, 2022 | Change Management, Design, Finance, Selection
During the pandemic, sales of board games and puzzles soared. Confronted with endless work from home, many people wanted a “digital detox” where they could spend time without screens. Some folks played board games with friends, others built LEGO alone or with family....
by Joe Rice | Feb 28, 2022 | Deployment, Design, Finance, Selection
In Return of the Jedi, no one in the Rebel Alliance is sure if the (new) Death Star actually works. They’re not sure of how far along the Empire is on the construction of the superweapon. They also don’t know what it’s capable of. The rebels hold a meeting where they...
by Joe Rice | Jan 21, 2022 | Cloud Security, Marketplace and Vendor Navigation, Selection
Picture it: Sicily 1912. Just kidding. But we will be channeling our inner Sophia Petrillo from Golden Girls to set the scene. Picture it: The world 2022. Your website is down and your customers can’t get the answers they are looking for. You finally pinpoint the...
by Joe Rice | Dec 16, 2021 | Marketplace and Vendor Navigation, Selection
Since the beginning of the pandemic, companies have recognized the need to offer complete product suites across UCaaS and CCaaS as well as full integration with core client applications. Now over a year later, this transformation has become a requisite for...