by Joe Rice | Mar 14, 2023 | Deployment, Marketplace and Vendor Navigation
Trust. It is a funny word. It is one of those words that is almost impossible to define without using the word itself. It is also one the most important elements for any successful business or business endeavor – including the buying process. Before we get too...
by Joe Rice | Mar 9, 2023 | Deployment, Marketplace and Vendor Navigation
You just signed the deal. The ink is barely dry; the e-signature was submitted seconds ago. Congratulations! You’ve reached the pinnacle of inflated expectations when purchasing enterprise tech. Capabilities, functionality, price, AI, operating efficiencies – you want...
by Joe Rice | Jan 4, 2023 | Uncategorized
There are over around 150,000 B2B SaaS companies in the market, each vying for your attention. Forrester estimates that the number will reach 1 million by 2030. As workforces and companies change, SaaS solutions are growing more and more prevalent across all...
by Joe Rice | Dec 13, 2022 | Change Management, Deployment
Implementing a new contact center platform is truly something that can make or break your career. If you launch the right platform, you’re a hero – you save the company money, improve customer satisfaction, and give your organization a competitive advantage. But if...