by Joe Rice | Nov 7, 2022 | Change Management, Deployment
You may not believe it but buying enterprise tech is the fun part of the job. The harder part of the job is the implementation. A bad deployment can hamstring your company, waste resources, and prevent people from doing basic job functions. Implementations make or...
by Joe Rice | Nov 1, 2022 | Design, Planning
If you work in tech, you’re no stranger to acronyms. Some are commonplace (it’s pronounced “gif”) some are redundant (SD-WAN network) and some sound so obscure you need to google them just to be sure what they’re even describing. And if you work with cloud technology?...
by Joe Rice | Oct 31, 2022 | Design, Planning
Dominic Pasta has a lot of knowledge when it comes to technology transformations. With experience at Groupon, Rocket Mortgage, and Aon, Dominic is no stranger to contact center transformation. On episode 3 of the Catalyst Club Podcast, we discussed an increasingly...
by Joe Rice | Oct 24, 2022 | Deployment, Finance
Multitasking used to be a strength people bragged about in job interviews. In today’s workforce, however, multitasking is a basic job requirement. Employees in every department are constantly balancing a huge array of applications, notifications, messages,...
by Joe Rice | Oct 17, 2022 | Finance, Selection
Debt can come in many forms, but in any context, it is typically not a good thing to have. Technical debt is an often misunderstood term that refers to the consequences of making short-term decisions when it comes to software and IT. It’s not just financial...
